Vase To Vase is a fabulous florist. Kind, considerate and reasonably priced. The arrangements are…read morebeautiful and better than you dreamed. This was our 3rd wedding with Tom & Jeff at Vase To Vase. Order all my flowers from them. Mary

Today, I needed to separate my phone line off of a current contract as my mother had died in…read moreNovember 2020. I was told by online customer service that I needed to go into a store in order to do so. I had to pay for an Uber to the store, as I am an epileptic and cannot currently drive. I walked into the store where the customer service representative, Joselyn, was clearly preoccupied with her partner and/or child. Once she finally noticed me, she came over and asked how she could help. Once I explained the situation, she said "oh I can't do that here - you need to call the phone number." I explained that I was specifically told by Customer Service that I needed to come into the store to separate the line off of the contract, and she immediately got an attitude, saying "well I don't know, I can't help you, I don't have the right permissions. I'm the only one here. You need to call the number." When I asked for said number, she started rattling it off - I stopped her and asked if she had a business card or piece of paper. She replied "uh, no - but you could always try googling it" in a very condescending tone. Her lack of interest in actually helping me, unwillingness to discuss my situation, and with her shitty attitude made for a really shitty experience. I paid for a round trip with Uber for absolutely nothing. After I left and called the number, I spent 30 minutes on the phone with a service representative who had such a heavy accent that I could barely understand him. After going back and forth, with him pushing me to pay off my current device, he then informed me that he could not complete my request and then transferred me to another department, where I was further put on hold. Since T-Mobile has taken over Sprint, the customer service has gone to absolute shit. I am now shopping around for plans with other carriers.

So my wife broke her phone screen on her Samsung Galaxy s23 ultra and being a $1000 phone I wanted…read moreto get it replaced for her. Went to City Cell for the repair. Mine there told me it would be $200 +75 labor, and this was in line with what I was seeing the prices were online. I want to first give a kudos for Mike NOT charging that bullshit transaction fee that so many places are starting to do. So good on Mike for that one. The install job he did itself was great but there was a significant problem: this new screen was a generic 3rd party screen that was significantly smaller in size and noticeable because the S22 and up from Samsung have a semi curved edge that gives the phone a unique look. This was not the case with this new screen. Also this screen is incapable of producing 120hz even though the phone setting will still say that it's on. I mentioned this to Mike and I'm not trying to verbally beat the guy up in this review but he did get defensive and dismissive about it. I showed him side by side two identical phones (the one having this generic screen) the difference between 60hz and 120hz. He really wasn't interested. In the end I just requested that he puts the old cracked screen back on and I reluctantly had to make him a deal where he'd get this sub par screen back and keep $40 out of all this. So he did refund the money and losing out $40 was still better than making a civil case out of this. But I'm just left wondering how someone who works on screens doesn't know the difference in screen refresh rates.

The owner Mike continues to be the best to work with. I've purchased several phones and cell phone…read moreplans with him over the past 5 years and have no complaints. He's always gone out of his way to help me. Highly recommend.

These kind of stores tend to be a crap shoot. This place is top notch. Took my daughter's phone in…read moreto get fixed and was glad we ended up there. Very honest about the repairs and super fair pricing. Highly recommend for your next screen repair.

Flew into Cleveland and broke my screen, this place provided with excellent service and customer…read morecare. Would recommend to family and friends.

We had a great experience upgrading my i-phone at this AT&T location. We did have to wait about 20…read moreminutes to meet with someone because they were already busy but that's understandable. I'm basically writing this review to rave about Amy L. who helped us get set up. She was very informative and helpful in every way possible. She was fun to talk to and gave us great tips on accessories. Awesome customer service! I love my new phone and would highly recommend visiting their store if you have AT&T. Shout out to Amy for all your help!

I've come to get an upgrade on a phone. It's not that easy ..... the manager put me off for…read moreseveral days. I offer to pay for the phone and the did not even take my offer. The manager hides in the back and tries to resolve thru his minions. Not good customer service. I left the store after 45 minutes of silence. Unbeknownst to me, They can't work on my account if I'm not in the store. Manager Dom said he would obra T and do his job for 2 days and totally forgot that I was waiting for him. It's a whole week later and because I left. He did not continue to help me resolve. I guess he took it personal. Not good from a "manager". Today it's been 15 minutes so far and still haven't seen him peek out.

Bring you phones to Bill! He will treat you fairly and give you the best price in the country!…read more A few years ago, I shattered the screen on a new phone and he replaced it for me that night! Yes, it was costly, but FOR LESS then anyone else I found online! Plus, he did it faster than anyone else. Bill is a great guy and does a great job. I came back to him to have my Nexus 6P battery and charging port repaired. Once again, he came through cheaper than anyone else I've heard who has this problem. (Although, he did have trouble with the parts delivery, I give him credit for continuously trying and coming through in the end.)

Transferred all my data to my new iPhone even though the old one was damaged. Amazing job.read more

Thanks Broke Ass Phone for fixing my Apple Watch. Nick was very professional and super fast. I…read moredropped my watch off on Friday and it was ready Monday. The watch functions just as it did before cracking the screen. Highly recommend Nick and the crew. The best part about Broke Ass Phone are the repair costs. I was quoted $299 plus tax at Apple But, I was only charge $250. If you need your smart devices repaired stop into Broke Ass Phone.

Worst experience of my life. I used to go here often, when the gentlemen with the cats owned it and…read morehe helped me every time, very efficient and the cost was very reasonable. Under new management? Absolutely deplorable. Customer service was awful. Igor was rude and unkind and unhelpful. I gave him a working phone with a small crack in the screen and he has me a "repaired" screen that had no touch capability. His solution was to give me my old, cracked screen, to which he then shattered, putting back on. It's worse now than it was when I originally gave it to him and the response was a should shrug and 'sorry 'bout your luck.' DO NOT WASTE YOUR TIME GOING HERE. Absolutely despicable and an embarrassment.

Great place to go if you want to see what all the phones look like or want to hold them…read more They can also work on your phones here. Staff is friendly and always greet you when you arrive.

We had THE BEST experience here today. Not for the newness of the store, not for pricing()…read morecertainly not for parking. But solely for Alex who was patient with our lack of knowledge with the fast paced technology, kindhearted, informative about our old phones, and what to expect from our new phones, how they will interact when pairing with Apple Watches and very talented in other areas . Alex is a great tweener. She relates to the newness of technology, yet she appreciates what others face when they don't quite get what is going on. Kudos Apple Store. She's a keeper.

Amazing owner, I had one on one help and it was quick and fast. I got my screen fixed here and it…read morewas one of the fastest and cheapest repairs I've had so far (I break my phone a lot!). There's also warranty on the screen in case they didn't work right. Highly recommend.

From the owner: We have been in business for almost 20 years and pride ourselves on genuine experience. We…read morespecialize in phone repairs and most pc and laptop repairs as well. We are a multi carrier prepaid dealer and can cater to your needs, not push you towards any peticular brand. The competition available today is not viable enough to call them so, they are text book salespeople with hardly any qualifications at all, all they want to do is sell you one of their phones or if they can, a plan and a phone. We take pride in taking care of our number one asset, you our customer.

Today I took 2 broken Motorola smart phones--both phones needed to be used for repairs to have 1…read moreworking cellphone. Manager Zach gave me great customer service. Technician Nicholas worked magic so I could have 1 working Motorola Smartphone. The other employees were knowledgeable. I highly recommend them.

When you ask me to respond to a question please read the response and let me know what's going on!…read moreNo response is not a good way to do business...