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    Verizon

    3.4 (7 reviews)
    Closed 11:00 am - 6:00 pm
    Updated 1 month ago

    Services - Verizon

    Telecommunications

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    2 years ago

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    3 years ago

    We had a great experience working with Percy. He went out of his way to help us and solve any and all issues

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    5 years ago

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    4 years ago

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    5 years ago

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    11 years ago

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    9 years ago

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    Ask the Community - Verizon

    T-Mobile

    T-Mobile

    (2 reviews)

    Just like the other review. Worst customer service. This location used to provide wonderful…read moreservices. Since the change of staff, they are rude and unprofessional. I will never step foot in this location again. I have complained to T-MOBILE previously. Nothing has been done. I'm considering switching service.

    Horrible service!! The most inept customer service I have seen anywhere!! I visited the store to…read moreget a replacement screen saver as my plan covers the service. I purchased the phone over 2 years ago at the same location and have over the course of that time had a few replacements. I have had excellent service over the course of the 2 years I have frequented the location with the exception of today. I went in around 11:45am and waited a couple of minutes for another customer to complete their transaction. The rep pulled my account and told me I had been given the incorrect replacements on my phone over the course of the last 2 years and she could not replace if I did not have the original receipt of the screen saver I purchased June 17, 2022 because she did not have record of it being purchased. I said I have never had an issue with the 3 or 4 reps I have dealt with previous visits to the store and she said well they gave you the wrong thing. I was like really all 5 did not know what they were doing? So she went to the back to place a call, 30 minutes later the rep comes out and says I am waiting on a call back I will call you when I receive an answer. I mean what answer just give me a replacement as my plan has and mind you I pay for. So 4:45 pm I have heard nothing back from her and go back to the store. She said oh I shredded your number I wrote down by accident no sorry nothing! So she brings up my account and even questions that I purchased the phone there! Then she finds it on my account but cannot find the screen saver detailed receipt from the original purchase. Again 5 other reps were able to locate the account info no problem! Never going back there again!! Verizon here I come because the rep never apologized nothing I said I am taking my business to Verizon and she could have cared less! What a POS!!!

    Verizon - mobilephones - Updated May 2026

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