OMG.. was assured this would be better then Spectrum... NOW with Planet, the picelation and…read morebuffering is terrible. Calling leads to being on hold for ridiculous amounts of time... not to mention I have been waiting on a service request for over a month... walk away... quickly Craig in New Paltz

Switched from optimum to planet networks and it's been nothing but great service. Blazing fast…read moreInternet and the few times I've had issues I call up and get a human almost immediately. Optimum destroyed service electric.

Dear Yelpers, My…read morecompany has hosted with INetU for 11 years. We placed our first small test server with the company in January 2000. Since then, we've grown to five servers pushing through approximately 3 to 4 terabytes of data each month. We run RedHat Linux Enterprise on all of our servers. These machines are managed by INetU fully and completely. They handle all of the security, upgrades and maintenance. The machines we use include: one master Write/Read MySQL database server, three Apache web servers with MySQL read-only slaves, and one email and DNS machine. In our time with INetU, we've found the staff to be amazingly supportive and knowledgable, consistently going above and beyond what we'd expect. When we have questions or queries that aren't exactly part of their job, they do the research and help us get the answers we need. Their follow through on issues is second to none -- we only wish our other vendors would be even half as responsive as INetU. (Verizon ant AT&T, you could both learn at least a few things from these guys!) When we need something, they're just a phone call or support ticket away. I love that when I pick up the phone to call them, I immediately get in touch with someone who knows what they're talking about and can help. On the rare occasion that the person I reach can't help me, I'm still always amazed at how easy and fast the escalation to someone else is. There is NO twisting arms and pulling teeth like at some of my other vendors, *cough Dell, cough Verizon*. I remember about a year ago when we were having issues with speed on our site. We believed that simply adding another server to our setup would be the best solution and proceeded to ask our account manager (Brian) to put together a quotation for a new server. We were OK with the added cost of doing that, but in explaining our needs, Brian suggested we first talk with their engineering department to see if there was something we could tweak in our configurations to save us from adding another machine. A few emails and a couple days later, INetU's engineering staff had helped us change some of the settings in our Apache configuration and, without adding any new equipment and without any added expense, our sites were running faster than they ever had... over a year later, that change is still in place and we're still using just 5 servers. We love the online Client Center and ticketing system. It makes tracking our usage and our support issues very simple and convenient. We also love the security and piece of mind that the client center provides. In all our time with INetU, we have NEVER had any extended outages and short outages for something like a hardware failure are always handled quickly with care and concern. I strongly recommend anyone looking for managed hosting services to check out INetU. In fact, I recommended them to my brother-in-law back in August 2010 -- his company reviewed various hosting companies and chose INetU. They began migration in October and after a few months of testing, they went live in January 2011. They've been extremely pleased with INetU's network, service AND the money they're saving over the previous hosting provider. Thanks for the 11 years of great service INetU... looking forward to many, many more! ~~ Kenn W. 21x20 Media, Inc. http://www.21x20.com/

We have been hosting on InetU since June 2002. Prior to finding InetU, we had been hosting with a…read morelocal ISP that could not keep pace with our growth. When I spoke first to Dev -- before signing the contract -- I told him my only criteria for success was that I was able to sleep nights. It has been my only standard since signing. He promised his company would not ever let me down. In 9 1/2 years, InetU has never forgotten that single promise that has kept me loyal for this long in an industry that pushes ever forward to cheap and free. There are probably hosting services out there that are far cheaper than InetU, but I'm certain that none of them would ever make -- and keep -- such a promise. At every step of our growth, InetU has been ahead of us, monitoring and recommending solutions that would keep our services up and running for our clients and brands, especially during new server migrations (there have been several, including two moves to separate dedicated MySQL servers.) My account rep keeps in contact with me regularly and the tech support staff is top notch with each having a width range of skills. There is no "escalation" process; issues are just handled with the first phone call. And the few times we have called in a panic due to some human error on our part, restores have been quick and complete. I'm still sleeping nights and expect to as long as we are hosting with InetU. And I don't see that changing anytime soon!

Laura Was very helpful my retail center agent was absolutely awesome so so helpful not just…read moreknowledgeable but very, very friendly. This is why I'm giving a five star review.!!!

Astound's pricing and customer service are extremely disappointing. The biggest issue is how much…read morebetter the deals seem to be for new customers while existing, loyal customers are left paying higher prices for the same service. It feels like once they have you as a customer, there's very little incentive for them to actually take care of you. I've also had frustrating experiences dealing with customer service. Getting help or trying to get a reasonable price can feel like pulling teeth, and the responses I've received haven't made me feel valued as a customer. Companies should appreciate the customers who have stayed with them instead of constantly giving the best deals to new customers. Astound really needs to rethink both their pricing structure and the way they treat existing customers.

Reliance Wireless the worst place to ever do business with these people literally took 3 months to…read moreresolve an issue that was their fault that it was pure theft to my Capital One card and they stated within the in the 3 months that they were wrong of course they didn't want to escalate this anymore so good for Capital One again don't do business with these people they will waste your time try to rob you and take advantage of disabled people and the elderly as you know Steamtown Mall there's a lot of elderly people please keep your parents grandparents away from Reliance Wireless they have their Verizon name on top but they are not truly Verizon they're called Reliance Wireless

Dwayne is freaking awesome and the portrait of professional phone genius all rolled into one.read more

We are a CPA firm in West Chester, Pa. have worked with True Net for several years. They have…read morehandled our internet and any other services and problems that have arisen and we feel very confident in referring them to our friends and clients. Their prompt service sets them apart. Lou Pedante, Dreslin and Comapny, Inc.

i love truenet! whenever i have an issue and i call for help they are very eager to assess the…read moresituation and find me the best solution...usually it is something i do wrong..hehe! i recommend truenet for everyone!

Previously we thought that it would cost at least $500 per month to run a server and internet…read moreconnection capable of supporting an in-house switchboard to enable our employees who work from home to connect to our business phone line. For a fraction of the cost, and not having to worry about maintaining equipment and software TDS has allowed us to do this. We can all answer and place outbound calls as well as transfer calls from VOIP phones purchased through TDS. Carin Brizzi is our sales rep and she fairly represented all costs and assisted us in getting up and running with their product. Definitely an excellent solution for small companies with off-site employees.

NCN data is the best service for the price that I have found. I get unlimited data, watch all the…read moreNetflix i want and don't have to worry about anything. I highly recommend this service.

From the owner: Fixed wireless internet Voip phone systems…read more IP camera

Highly recommend!…read more Very responsive customer service! Thank you, Hailey. Very transparent pricing! The techs were great too as the installation process was seamless.

We've been a customer for 4 years and have only had one serious outage that was caused by (no joke)…read morea squirrel chewing through one of our cables. The team did a great job of communicating when they would be able to fix our outage, then fixed it incredibly quickly/efficiently, and kept the new setup out of the way of future potential squirrel issues. I couldn't be happier with an ISP after having had Comcast and RCN in other cities.

We are finishing up week #1 of the one-month trial and so far the speed tests have been good (i.e…read more around 800 megabytes per second for download). Our time with Honest has been good so far. The highlights: Andre did the install and I've not met many ISP techs in my life but we could tell right away he knows his craft inside out and enjoys it. We spoke to Rachel later to iron our some contract/money issues and that went very smoothly as well. It also helps that when you dial the number, you don't get that [expletive] "Hi! Thank you for calling [name of (expletive) company here]. Please listen carefully as our menu options have recently changed (no they have not). Also we are experiencing higher than average call volume, which is our way of saying that we don't know the concept of "average." You get a ACTUAL PERSON (or at least a very convincing artificial intelligence), thank heck. Lastly: the night of 1/6, our speed tanked. I texted the customer support # and within minutes got an answer, and shortly thereafter our down/up speeds were back to normal. All in all, so far so good.... my Cherophobia keeps insisting that /something/ will go tits up but so far it's been solid!

Good when it works, but service is already out for several days after just two months. I consider…read moreinternet service one of these things that should work all the time. I just got service in Dec from Honest. I came back from a five week trip and had no internet upon my return. They diagnosed it as a problem in the lines coming to my unit (so not my issue) but it will still take them 3 days to come out and restore service. I understand that they are less expensive than others, but I can't really deal with outages like this. If it happens one more time, I'll move on to a more reliable provider

Bought a new tv at the Easton PA store 6/13/26. Store reps very helpful. Unfortunately this store…read moredid not have the tv we wanted in stock so they called the Whitehall PA store 20 minutes away so we could pick it up ourselves. Upon making this purchase, we waited for the I believe the day time department manager to call the other store to make sure the other store had it. Waited patiently for about 20 minutes. While waiting we were told that this store would install for free, AND haul away our old set no cost to us. Okay great. Drove to the store, picked up tv and installed it ourselves, which you don't need to be a rocket scientist to do. We were assured even though we would do the installation ourselves, we could still have the haul away taken care of. Okay! Called to schedule haul away, then the stuff hit the fan. We were now going to be charged $49.99 for old tv haul! SURPRISE ! Thats because our tv was not the right size for pickup? It was a 55 inch tv, not a 32 inch or smaller. No one told us that at the store. Was assured it was at no cost. (apparently a fib?) Needless to say, NOT A HAPPY CUSTOMER. Now going to store of purchase to get this straightened out. Is it Best Buy policy to not correctly state to customers what to expect? I reactivated my Best Buy card, paid $29.99 for Best Buy membership, and paid a crap load of money for the tv. At that price I would expect free haul away after the load of money I dropped in the store. Should I be reimbursed for my travel time, waiting time and cost of gas to pick up my purchase from another location? Had an online chat with two people who didn't want to make any decision on behalf of Best Buy to rectify an unhappy customer, was referred back to store of purchase. Nothing like getting thrown under the bus. Next time will go to Costco like I was going to because they offer great customer service, and you leave a happy customer. I assumed too much about Best Buy reputation. SHAME ON YOU BEST BUY!!!!! I hope the new CEO of Best Buybtakes note of the bad reviews and provides better customer service. It seems they are all about whatever they can get away with.

I want to compliment Mr. Joseph Smickle a consultant agent at this store. This gentleman listened…read moreto my problems with my son's smartphone and immediately went to work solving every problem most pleasantly. In a world where you rarely interface with a human let alone one who listens it is truly pleasure.