Abe did an excellent job on an iPhone screen repair. He was very competent, very helpful, and very…read morepolite, and the price was better than anybody else's I've seen. It took about an hour and three-quarters from start to finish, including an iTunes reset (and a *lot* of other customers Abe was dealing with at the same time). Plenty fast enough for my needs.

I thought this was an abstaining company. I dropped my two devices off and since then trying to go…read morepick them back up and they have a voicemail on their phone. That's saying that the store is closed due to flooding that happened a month ago back in July and it's August about to be the end of August. You can't leave a message when you go there. They're never open so it's making me wonder what's going on. I'm not right now with store very disappointed

No stars! NEVER buy from this guy! I spent $600 on tablet…read moreand never able to use. Locked out after creating new Samsung login and signing into google login but then went thru update and locked me out! I took in to him to help me and he told me nothing he can do and wouldn't take it back either reason "it's locked no use to me". Now only choice is to bring to Best Buy see if they can help me or recycle it! Never again buy from this guy!!!! Wasted my money!

great selection and prices are fantastic,very helpful and honest owner…read more he will work with you to get you the computer that you really need.

My insurance company referred me to Dergham IT to have my MacBook repaired. They said that Dergham…read moreIT was the most reputable in the Lehigh Valley Area. Well, they weren't wrong! Mark went above and beyond to fix my MacBook, and I greatly appreciate it! He provided A+ service, and I will definitely be a returning customer! I will suggest Mark to anyone I know who has a computer problem. They are far better off bringing it here rather than GeekSquad.

These guys aren't just awesome they're so honest it's surprising, since the computer tower we…read morebrought in wasn't ours. We had to describe the complaints my sibling has repeated for a little over a year now. The guys instantly said they were almost positive they knew what was wrong and asked if we had a few minutes to wait. And in those few minutes they fixed the issue and just charged us a diagnostic fee. We had expected needing to replace/buy something for the tower. (My father and I were getting it fixed as a surprise for my sibling's birthday.) the honesty from them was incredibly refreshing. Also, they were very helpful in just moving the tower about. It was heavy and my father's arm was in a sling from a recent surgery. I would have moved it but they politely offered to remove it from the car and place it back in once it was repaired. I strongly recommend going here if you need you computers fixed. (We were also recommended to go there.)

Scott has helped me for many years. He setup a new computer from Amazon an discovered it was not…read morenew and warrantee was used before. We returned it got a new computer and he transitioned all needed files to the new computer. GREAT WORK done quickly. Hes very customer service oriented and answered my call quickly. My wife is not computer or tech savvy. He listened to her soooo patiently and solved her concerns. His fees are very reasonable. -EJZ​

I was having ongoing computer errors that turned out to be related to hard drive storage issues…read more After spending a few days trying to troubleshoot the problem myself, I finally called Scott. Scott had me bring the computer in the same day, which I really appreciated. Long story short, the issue was a failed solid-state hard drive. Scott replaced the drive, reinstalled Windows 11, and had everything running smoothly again in no time. It's a huge relief to find a conscientious, knowledgeable repair professional you can trust. The service was fast, honest, and well-done. 5 stars -- and then some. Highly recommended.

Hard to find anyone RELIABLE who repairs laptop hardware until now…read more I took in my Lenovo laptop for hardware repairs to two other places who charged me without even fixing stating "you are going to spend hundreds of dollars", which I don't think either other two laptop repair shops in Lehigh Valley I tried spent enough time on it (hundreds of dollars, which BOTH misdiagnosed problem). THIRD TIME WAS A CHARM. I found Joe Computer Dr (NOT associated with PC Stop & Shop across the street. it is a different location). On the date of 07/17/2014 I take my laptop to Joe; the PhD of computers he is diagnosed the problem in 15 minutes with me standing right there (bad ram card; cheap part; easy to replace with NO LABOR for diagnosis). I AM AMAZED of how friendly and care taken as soon as I walked in. Cost? He didn't even charge me for the diagnosis... Therefore, I MUST give him and the business THIS word of mouth, which I wasn't asked for, but is only right. Need a 5 star computer guy? Need good prices for repairs on your PC or Laptop? Need a good diagnosis? Like Honesty? Customer attentiveness? GO TO JOE THE COMPUTER DR. I kid you not. VERY reasonable prices (walk-ins, great bench fees with or without parts and labor). He is a small growing 1 man business guy who has been around for 4 years at this location. I only wish I knew he was around 4 years ago and I live 2 minutes away from the guy! I only found him TODAY (07/17/2014). Again, DO NOT ASSOCIATE WITH COMPUTER BUSINESS ACROSS STREET (PC STOP' N SHOP). Joe Computer Dr is directly located at the intersections of Dearborn and S 25th Street at the corner of the building next door to Giant and Home Depot side. Right on corner with a red and yellow paint job corner of building. THANKS JOE COMPUTER DR! Much appreciation. However; next problem I have I will make up for your kindness.

Joe earned a loyal lifetime customer today when he repaired my laptop (same day) at a very fair…read moreprice. Friendly, knowledgeable, and professional, I will bring any future computer repairs his way and recommend him to friends and yelpers alike.

Outstanding quality of work,,,, Great costumer service, and greeting,, helpful and knowledgeable…read more outstanding service, Thank you Germain Coran Hewlett Packard computer tech Bridegwater NJ

Terrible place to get your phone fixed. Went in with a cracked screen and left with a phone that…read morenever worked properly. Phone would just shut off for no reason and take up to 10 minutes to turn back on. They use the cheapest quality possible. Asked for a refund and they declined. Go somewhere else.

I sent my daughter's iPhone in to get her cracked screen fixed, and I'm so happy with the service…read more They did an amazing job -- the phone looks brand new again, and you would never know the screen was cracked. The repair was done very quickly, and the quality of the work was excellent. Everyone was also so nice and professional throughout the process, which I really appreciated. The price was absolutely worth it and honestly saved me from having to buy my daughter a whole new phone. I'm beyond happy with the service and would definitely recommend them to anyone who needs a phone fixed.

My Video on my HP Pavilion had been flickering for awhile and seemed to be getting worse. I…read morethought about repairing it by replacing the video cable, which is usually the problem, but decided against it. I found Borked PC on my phone mapping app and decided to give them a try. I'm glad I did. After ordering the part and setting up a drop off date for the repair, they were finished within a few hours of drop off. I found them knowledgeable, quick and professional. I recommend them to anyone without reservation.

I rarely write bad reviews, especially when it comes to family-owned and operated businesses. With…read morethis one, I had to ! My son wrote this review on behalf of my elderly aunt. In my son's words: My elderly great-aunt ("Elle") who lives in the Bangor area signed up for this "service" to keep her PC protected. I have reason to believe this business is dishonest. I went into my elderly aunt's house and helped her out with an issue she was facing with getting [gmail]. [com] to load up on her chrome browser. Apparently, she had been working with these folks at "borked pc" for over 2 months to get this issue resolved. I identified the issue in less than a minute. Her Chrome browser had 2 profiles, one of them active and the other, signed out. Elle recognized neither one of these profiles. So when she typed in "gmail.com", it would take her directly to the gmail account associated with the active profile on her browser. She neither wanted that account nor remembered creating it. So I deleted both the profiles on her Chrome browser (1 active profile, and the other signed-out profile as well). I put in the google credentials Elle wanted, and that was that. It resolved the issue. Took me all of 3 minutes do do all this. Now, here are my issues with Borked PC: #1 - Instead of fixing this simple issue, and charging Elle a one-time fee, they left the 2 unnecessary profiles on there, and NEVER ADDED "The" account / profile (google account) that my great-aunt actually needed. That would have been a simple and permanent fix. Instead, the folks at borked pc signed her up for a $30 a month "support plan" to "help" her with future issues or training. I honestly think that it is unethical to sign people up for plans for what should have been a simple one-time quick fix. I do believe in the possibility that the 2 useless google profiles on Elle's chrome browser were created intentionally by the folks at borked PC to lead the browser to a wrong gmail account, so Elle would keep going back with a persistent issue, making the case for a "monthly support" that much more seemingly important to Elle. #2 - They installed an application "tier2tickets", and labeled it "borked pc" and put an icon on the shortcut with a borked pc logo, probably for easy identification. A few days before I came in to look at her PC, Borked PC had sent her an email that the application I mentioned above was removed from Elle's computer. Days later, I noticed the application still sitting there, and it was unmodified for months. The application is one of many commonly used technical support applications, and it works based on trust. It allows a tech support person to remotely control your computer, add or remove files on the clients computer, install or remove software, and conduct other maintenance operations remotely. In the wrong hands (scammers), it could be used for nefarious purposes and can be used as a ransom ware by unfairly controlling a target's computer. And it was just sitting there, allowing Borked PC to control Elle's computer at will, despite the email days earlier, declaring that it had been removed. I removed the application in it's entirety, removed any other software that Elle did not need, use or recognize - Including microsoft teams which, by the way, I wrote the source code for and CAN be misused. #3 - These are rural parts with a mostly retired older population that isn't tech savvy. I believe that at many levels, there is a concerted effort from Borked PC to get people to sign up for support SUBSCRIPTIONs when it is SIMPLY NOT REQUIRED for most of the issues that people show up to Borked PC with. These folks seem to be cashing in on this population in the area. I personally wouldn't go to them unless I needed a screen replaced or a hard drive replaced - but will never allow them to put any software on my computer, let alone pay them a subscription. About me: I been a Software Architect for 12 years with Microsoft in Redmond WA. I currently work on Big Data, Progressive Artificial Intelligence, Bias detection in AI and Machine Learning. I know what I am talking about, especially with these mom and pop shop level technology scams that I mentioned above. Borked PC needs to get their act together and work more honestly, or I can force them to. And it would be wonderful to meet you in person. Waiting for your response !