I took my computer to Savemore and everything went perfect…read more The service communication is the best I've ever had. The aftercare warranty is also amazing. Please keep in mind this is a private business owned by one man. He is very kind and flexible. I received an over the phone diagnosis prior to entering his shop, albeit it was pretty simple (I needed a windows reinstall) He promised three day turnaround and it was true. He promised update calls and it was true. The value of the service was better than any corporation and the discounts he applies are very appreciative. If my computer becomes compromised or damaged I will always return to him.

I spoke with Jim a week ago regarding my PC suffering from the Blue Screen of Death which is a…read moreWindows issue. He spent 15 minutes discussing possible causes, pricing and options - which was a pleasant surprise. Most places will simply tell you that they can fix any problem you have and just bring your PC to them. So after more research I was able to recover data from my PC much to my relief, even though it still doesn't boot up properly. I spoke with Jim again today and explained what I'd done. He advised me that my options were to either buy a new PC or spend $175 to reinstall Windows. Considering my PC is 9 years old, I'll opt to buy a new one. And the best part of the whole experience was that Jim actually gave me some advice on what to look for in a new PC. Even though I never had Jim fix my PC, I'm really glad that I spoke with him. He's a class act and I appreciate him taking time to help me even though he wasn't getting paid. Needless to say if I ever have PC issues in the future I'll call Jim.

Worst service ever. Paid $800 for a refurbished computer from them that is slower than my previous…read morecomputer. I was also charged another $700 to port over my files, which half were not even transferred over. I wouldn't recommend them to anyone!

Went in and dropped off my laptop to be fixed. Which they fixed very fast. But the fee of labor…read morewhich is 110$ an hr. Is kind is crazy to me, I pay 11$ an hr for a mechanic to look over my truck. Not a computer. I just think the prices are way too high. Overall I ended up paying 867$ for my compter to be fixed, when a couple 100$ more I could have bought a brand new Mac. And i couldn't even get all my files on my hard drive back. And the drive wasn't even damaged, only the screen was damaged. You pay 65$ when you drop it off, then they called me back to order the screen I could have paid the full bill of 460$, but I decided to pay 220$. And then I was told an 110$ N hour for labor and they'll charge me 4 hrs off the bat. I doubt it even take that long if they're as professional as they say. But then I ended up paying another 580$ when I picked it up. So your telling me another 5 hrs to bypass to get me to get apple again. Idk, it is what it is now. But I believe I was taken advantage of.

We had the pleasure of working with one of the techs from Valley computers, they were able to solve…read moreall our computer problems. We had HP online attempting to solve our issues, they fix one thing corrupt another, etc. From there we went to Microsoft online, SAME PROBLEMS. FIX ONE THING BREAK ANOTHER. We lost a lot of time and money with BOTH of them. The time lost with them online was horrendous( full days). Thank you Valley computers for fixing our problems at a relatively low cost. Carlos

They're the place to go for tech support. Next time I've a problem, I'm going here…read more I've dealt with Dell online, attempted to deal with ASUS, and had a number of bad experiences at Best Buy. This is the first place to say they wouldn't charge unless they got it right. With flexible hours and a friendly group of people working there. While best buy was pushing their warranties and wasting my time and money with random diagnoses, these guys got it right the first time. The only down side? They're located in an unlabeled building. Trust the address and go inside to ask for valley computer service. Definitely worth the trouble.

This place is horrible ! Took my laptop there and Max , the…read moreowner , promised a new hard drive, new operating system , and data recovery . Cost was almost $300. After a month I stopped to pick it up and on their office it failed to load . I left it for another 2 weeks and returned to find a bootleg operating system was used instead of Yosemite, which froze all the time, a mechanical hard drive was used instead of a solid state , and absolutely NO data was recovered which was about 1000 irreplaceable family pictures. When I informed his female Asian partner, she was rude, crude, and yelled at me and asked me to leave ! Nothing fixed , no refund. This place is a huge RIPOFF and not at all competetant, polite, or professional ! Stay away ! Buyer Beware !

Been here several times now with different computers and issues. The staff is super polite,…read morepersonable, and knowledgeable. I never felt i was taken advantage of and when talking to out of state friends who also work with computers they felt i was fairly taken care of which to me was a big endorsement. The prices were fair and competitive. They have replaced components on my laptops and cleaned the electronics. i've brought in the computers for different problems, not just bad hard drives. I've also recommended a handful of friends to this place and they all very happy with whatever computer issues they needed help with. I kniw they recovered quite a bit of data for one friend for significantly less than what you would pay at a Geek Squad location. Timewise they were generally faster than the time needed that i was given.

Scott has helped me for many years. He setup a new computer from Amazon an discovered it was not…read morenew and warrantee was used before. We returned it got a new computer and he transitioned all needed files to the new computer. GREAT WORK done quickly. Hes very customer service oriented and answered my call quickly. My wife is not computer or tech savvy. He listened to her soooo patiently and solved her concerns. His fees are very reasonable. -EJZ​

After many hours of trying to troubleshoot the Blue Screen of Death on my Windows 10 desktop I gave…read moreup in frustration and discovered Egghead Computer. Scott did a fantastic job of restoring my system. His price was extremely reasonable. He really knows what he is doing and I would not hesitate to use his ervices again

Very professional and handled my issue timely. I would highly recommend this company to anyone that…read morehas any computer problems.

took my computer hear had problems connecting my computer to computer screens I payed her 50 bucks…read morejust to look at it she said that my motherboard is bad and I needed to get another motherboard witch is like getting a new computer three weeks later I plugged in my computer and it booted up fine just because someone says there qualified and says they know what they are doing doesn't always mean it

Needed some IT help at home. The tech came out and had everything fixed for me in no time.read more

I will be forever grateful to the wonderful people at Epoch IT. My laptop was hacked and I…read moresearched for computer services and saw Epoch listed. I called and the woman who answered (second ring, by the way, no long drawn-out introduction message) listened patiently and empathetically as I went on, and on, and on, about how embarrassed I was and I knew better, etc. She assured me Epoch would be happy to make it all better. No pressure or hype, just bring the laptop in and Epoch will take care of getting rid of any malicious software that the hackers loaded onto my hard drive. I did that and in less than 24 hours (yes, a little $$$ extra for expedited service) my laptop was clean as a whistle. Matt and Doo Yen were wonderful. So pleasant and patient which is exactly what I needed. This hacking event spurred me on to get a new desktop and Matt came and picked up both the old and the new desktop and brought it back the next day with all of my files loaded onto my new machine. Matt made it easy for me to access all of my files which is amazing if you've ever had to bring all of your files over from an old computer to a new one. I am up and running again (I work part time for a lawyer) and I feel assured my machines are clean and running at peak speed and Epoch turned a very stressful situation into a happy ending. Thank you Matt and Doo Yen for keeping my spirits up and saving the day!

Michael from Smarty Tech Solutions installed 4 security cameras in my home. Unlike some other…read morecompanies, he came out, assessed the job and quoted a fair price based on the job rather than by the hour. He confirmed the appointment the day before the scheduled date and called when he was on his way.He was polite, professional and, above all else, knowledgeable.He cleaned up after the job was done and made sure we were satisfied before leaving. I highly recommend Smarty Tech Solutions for your technology needs.

Michael, outstanding service and great personality. Installed AOSU solar cams, the base hooked up,…read moreeven to time to tidy up other loose cables where are modem, etc is located. Having him back to install solar panel on ring doorbell. I highly recommend Smarty Tech solutions to all.