Did not receive an order on the date stated on the tracking information Gave few more days hoping…read moreit'll show up being that it was sent via USPS. When it failed to show in a week's time, requested a refund but was refused. Their response, " I am sorry to hear that you did not receive your order. Unfortunately as per our policy, "Any order mistakes (a short ship or miss-ship) must be notified to us within 48 hours from the delivered date, or we will consider the order shipped complete and correct" and we are unable to process a refund." Kind hard to satisfy their policy since I did NOT receive the order. This kind of run around makes it hard to support smaller business. Never had problems with larger online operator

The installer was excellent. He took his time and did an excellent job. I will be hiring him again…read more His prices were excellent

I had two TVs mounted by Mike and he did an excellent job! The service was fast and very reasonably…read morepriced! I would definitely recommend his services.

The folks at Tom's Help Desk were excellent. They were upfront about pricing and clearly did their…read morebest to keep the cost down on my computer repair. After the first visit - replaced dead RAM and a failing hard drive - I picked up my computer but was still having power related issues (shutting down in hibernation). Brought the computer back with no problem and they replaced the power supply for no additional labor. When getting a computer fixed, you wonder if you'll get charged for whatever "seems" wrong. I got the impression the employees were trained and motivated to give the best customer service and experience possible, not just charge the customer as much as possible. Great local business experience!

When my laptop computer locked up and the company I purchased it from with a service contract would…read morenot even look at it Tom's agreed to see what they could do. Not only were they able to get it unlocked, but they also performed a tune-up and virus removal. When I went to pick it up they had only charged for the tune-up and virus removal. I questioned not charging for the time to get it unlocked they assured me I did not owe anything more. What a great company to trust with your electronics.

AI answers phone and won't connect you to the store. it's ridiculous!!!!! I have been a customer…read morefor years and this cost cutting measure is going to cost them my future business!

Best Buy = worst try…read more There's a component on my TV that doesn't work so we can't use a soundbar. We already sent the soundbar out via that big blue and yellow store. But we got another sound bar to troubleshoot it, and same issue. Both soundbars worked via Bluetooth. Now I regret sending out the first sound bar to repair since it's the audio input. Well, we I go to the store this morning, talk to someone, and he says they normally don't send out 65 inch TVs. They would troubleshoot it in store or have someone come out. Someone coming out wasn't going to happen because I only bought this TV 6 months ago. So still under manufacturer warranty, but the manufacturer is insignia, their house brand. So I go back to the store later with the TV (I needed the braun to help me take the tv down and carry it in the store). They basically tell us they can't send it out due to manufacturer warranty (wtf), but they usually send out 65 inch TVs (now I'm two different stories from Best Buy employees at the same damn store), and they can't even test it because all of their open box soundbars are without a power cord. And they have no power cords with their open box sound bars or anything that is the right wattage. So we left the store with our TV and no solution but we spent 60 bucks on a protection plan! But they're doing jack shit! No wonder why stores are going out of business. We're better off getting a TV off of Amazon and getting a plan through them!

Real nice guy. Fixed two phones for me, screen, and battery replacement. He set up my 11 year old…read morewith a $15.00 a month plan unlimited talk and text . I would highly recommend

From the owner: Phone Doctor specializes in offering an express repair service for smartphones, tablets and…read morecomputers along with a wide range of mobile accessories and refurbished devices. From the iPhone 7 Plus and Samsung Galaxy S8+ to the iPad Air and Microsoft Surface, Phone Doctor is your one-stop repair shop for all things electronic! We specialize in fixing the latest models of iPhone, iPad, and Samsung devices. As your trusted Quakertown iPhone repair and Samsung Galaxy repair shop, you can depend on us for fast, affordable repairs. Being one of the best Apple/Samsung repair shops in Bucks County, we pride ourselves on the quality, price, and convenience we provide to our customers. All screen repairs come with our limited warranty."

I want to thank Jeff Cummings for being understanding and helpful when dealing with my elderly…read moremother recently. There are few people who would as kind as Jeff was and he has my respect and admiration. I highly recommend Grace Computers!

The staff at Grace was fast and customer-service oriented. Had my machine back in no time.read more

I spoke with Jim a week ago regarding my PC suffering from the Blue Screen of Death which is a…read moreWindows issue. He spent 15 minutes discussing possible causes, pricing and options - which was a pleasant surprise. Most places will simply tell you that they can fix any problem you have and just bring your PC to them. So after more research I was able to recover data from my PC much to my relief, even though it still doesn't boot up properly. I spoke with Jim again today and explained what I'd done. He advised me that my options were to either buy a new PC or spend $175 to reinstall Windows. Considering my PC is 9 years old, I'll opt to buy a new one. And the best part of the whole experience was that Jim actually gave me some advice on what to look for in a new PC. Even though I never had Jim fix my PC, I'm really glad that I spoke with him. He's a class act and I appreciate him taking time to help me even though he wasn't getting paid. Needless to say if I ever have PC issues in the future I'll call Jim.

I took my computer to Savemore and everything went perfect…read more The service communication is the best I've ever had. The aftercare warranty is also amazing. Please keep in mind this is a private business owned by one man. He is very kind and flexible. I received an over the phone diagnosis prior to entering his shop, albeit it was pretty simple (I needed a windows reinstall) He promised three day turnaround and it was true. He promised update calls and it was true. The value of the service was better than any corporation and the discounts he applies are very appreciative. If my computer becomes compromised or damaged I will always return to him.

Excellent service! My iPhone froze during a sync with an older computer and I couldn't get it back…read more tried everything I could find. Double Click took it and within 20min my phone was fixed. So, Tim if you read this thanks again!!

The was actually the second time I've been to double click. First was during covid, had a problem…read morewith my old laptop and they kept it running for another year. This time around I needed my iTunes music library transferred to my new laptop. I'd been trying to do it for two years, but had a hard time. They explained everything fairly clearly, and ended up grabbing the music from the old one (rather than a Zip drive it was on, but was likely damaged). It only took a couple hours and the price was quite fair. Highly recommend for any computer needs!