My insurance company referred me to Dergham IT to have my MacBook repaired. They said that Dergham…read moreIT was the most reputable in the Lehigh Valley Area. Well, they weren't wrong! Mark went above and beyond to fix my MacBook, and I greatly appreciate it! He provided A+ service, and I will definitely be a returning customer! I will suggest Mark to anyone I know who has a computer problem. They are far better off bringing it here rather than GeekSquad.

These guys aren't just awesome they're so honest it's surprising, since the computer tower we…read morebrought in wasn't ours. We had to describe the complaints my sibling has repeated for a little over a year now. The guys instantly said they were almost positive they knew what was wrong and asked if we had a few minutes to wait. And in those few minutes they fixed the issue and just charged us a diagnostic fee. We had expected needing to replace/buy something for the tower. (My father and I were getting it fixed as a surprise for my sibling's birthday.) the honesty from them was incredibly refreshing. Also, they were very helpful in just moving the tower about. It was heavy and my father's arm was in a sling from a recent surgery. I would have moved it but they politely offered to remove it from the car and place it back in once it was repaired. I strongly recommend going here if you need you computers fixed. (We were also recommended to go there.)

We had the pleasure of working with one of the techs from Valley computers, they were able to solve…read moreall our computer problems. We had HP online attempting to solve our issues, they fix one thing corrupt another, etc. From there we went to Microsoft online, SAME PROBLEMS. FIX ONE THING BREAK ANOTHER. We lost a lot of time and money with BOTH of them. The time lost with them online was horrendous( full days). Thank you Valley computers for fixing our problems at a relatively low cost. Carlos

They're the place to go for tech support. Next time I've a problem, I'm going here…read more I've dealt with Dell online, attempted to deal with ASUS, and had a number of bad experiences at Best Buy. This is the first place to say they wouldn't charge unless they got it right. With flexible hours and a friendly group of people working there. While best buy was pushing their warranties and wasting my time and money with random diagnoses, these guys got it right the first time. The only down side? They're located in an unlabeled building. Trust the address and go inside to ask for valley computer service. Definitely worth the trouble.

Needed some IT help at home. The tech came out and had everything fixed for me in no time.read more

I will be forever grateful to the wonderful people at Epoch IT. My laptop was hacked and I…read moresearched for computer services and saw Epoch listed. I called and the woman who answered (second ring, by the way, no long drawn-out introduction message) listened patiently and empathetically as I went on, and on, and on, about how embarrassed I was and I knew better, etc. She assured me Epoch would be happy to make it all better. No pressure or hype, just bring the laptop in and Epoch will take care of getting rid of any malicious software that the hackers loaded onto my hard drive. I did that and in less than 24 hours (yes, a little $$$ extra for expedited service) my laptop was clean as a whistle. Matt and Doo Yen were wonderful. So pleasant and patient which is exactly what I needed. This hacking event spurred me on to get a new desktop and Matt came and picked up both the old and the new desktop and brought it back the next day with all of my files loaded onto my new machine. Matt made it easy for me to access all of my files which is amazing if you've ever had to bring all of your files over from an old computer to a new one. I am up and running again (I work part time for a lawyer) and I feel assured my machines are clean and running at peak speed and Epoch turned a very stressful situation into a happy ending. Thank you Matt and Doo Yen for keeping my spirits up and saving the day!

The folks at Tom's Help Desk were excellent. They were upfront about pricing and clearly did their…read morebest to keep the cost down on my computer repair. After the first visit - replaced dead RAM and a failing hard drive - I picked up my computer but was still having power related issues (shutting down in hibernation). Brought the computer back with no problem and they replaced the power supply for no additional labor. When getting a computer fixed, you wonder if you'll get charged for whatever "seems" wrong. I got the impression the employees were trained and motivated to give the best customer service and experience possible, not just charge the customer as much as possible. Great local business experience!

When my laptop computer locked up and the company I purchased it from with a service contract would…read morenot even look at it Tom's agreed to see what they could do. Not only were they able to get it unlocked, but they also performed a tune-up and virus removal. When I went to pick it up they had only charged for the tune-up and virus removal. I questioned not charging for the time to get it unlocked they assured me I did not owe anything more. What a great company to trust with your electronics.

Scott has helped me for many years. He setup a new computer from Amazon an discovered it was not…read morenew and warrantee was used before. We returned it got a new computer and he transitioned all needed files to the new computer. GREAT WORK done quickly. Hes very customer service oriented and answered my call quickly. My wife is not computer or tech savvy. He listened to her soooo patiently and solved her concerns. His fees are very reasonable. -EJZ​

I was having ongoing computer errors that turned out to be related to hard drive storage issues…read more After spending a few days trying to troubleshoot the problem myself, I finally called Scott. Scott had me bring the computer in the same day, which I really appreciated. Long story short, the issue was a failed solid-state hard drive. Scott replaced the drive, reinstalled Windows 11, and had everything running smoothly again in no time. It's a huge relief to find a conscientious, knowledgeable repair professional you can trust. The service was fast, honest, and well-done. 5 stars -- and then some. Highly recommended.

Very professional and handled my issue timely. I would highly recommend this company to anyone that…read morehas any computer problems.

took my computer hear had problems connecting my computer to computer screens I payed her 50 bucks…read morejust to look at it she said that my motherboard is bad and I needed to get another motherboard witch is like getting a new computer three weeks later I plugged in my computer and it booted up fine just because someone says there qualified and says they know what they are doing doesn't always mean it

Worst service ever. Paid $800 for a refurbished computer from them that is slower than my previous…read morecomputer. I was also charged another $700 to port over my files, which half were not even transferred over. I wouldn't recommend them to anyone!

Went in and dropped off my laptop to be fixed. Which they fixed very fast. But the fee of labor…read morewhich is 110$ an hr. Is kind is crazy to me, I pay 11$ an hr for a mechanic to look over my truck. Not a computer. I just think the prices are way too high. Overall I ended up paying 867$ for my compter to be fixed, when a couple 100$ more I could have bought a brand new Mac. And i couldn't even get all my files on my hard drive back. And the drive wasn't even damaged, only the screen was damaged. You pay 65$ when you drop it off, then they called me back to order the screen I could have paid the full bill of 460$, but I decided to pay 220$. And then I was told an 110$ N hour for labor and they'll charge me 4 hrs off the bat. I doubt it even take that long if they're as professional as they say. But then I ended up paying another 580$ when I picked it up. So your telling me another 5 hrs to bypass to get me to get apple again. Idk, it is what it is now. But I believe I was taken advantage of.

Michael from Smarty Tech Solutions installed 4 security cameras in my home. Unlike some other…read morecompanies, he came out, assessed the job and quoted a fair price based on the job rather than by the hour. He confirmed the appointment the day before the scheduled date and called when he was on his way.He was polite, professional and, above all else, knowledgeable.He cleaned up after the job was done and made sure we were satisfied before leaving. I highly recommend Smarty Tech Solutions for your technology needs.

Michael, outstanding service and great personality. Installed AOSU solar cams, the base hooked up,…read moreeven to time to tidy up other loose cables where are modem, etc is located. Having him back to install solar panel on ring doorbell. I highly recommend Smarty Tech solutions to all.