Went in and dropped off my laptop to be fixed. Which they fixed very fast. But the fee of labor…read morewhich is 110$ an hr. Is kind is crazy to me, I pay 11$ an hr for a mechanic to look over my truck. Not a computer. I just think the prices are way too high. Overall I ended up paying 867$ for my compter to be fixed, when a couple 100$ more I could have bought a brand new Mac. And i couldn't even get all my files on my hard drive back. And the drive wasn't even damaged, only the screen was damaged. You pay 65$ when you drop it off, then they called me back to order the screen I could have paid the full bill of 460$, but I decided to pay 220$. And then I was told an 110$ N hour for labor and they'll charge me 4 hrs off the bat. I doubt it even take that long if they're as professional as they say. But then I ended up paying another 580$ when I picked it up. So your telling me another 5 hrs to bypass to get me to get apple again. Idk, it is what it is now. But I believe I was taken advantage of.

Worst service ever. Paid $800 for a refurbished computer from them that is slower than my previous…read morecomputer. I was also charged another $700 to port over my files, which half were not even transferred over. I wouldn't recommend them to anyone!

The folks at Tom's Help Desk were excellent. They were upfront about pricing and clearly did their…read morebest to keep the cost down on my computer repair. After the first visit - replaced dead RAM and a failing hard drive - I picked up my computer but was still having power related issues (shutting down in hibernation). Brought the computer back with no problem and they replaced the power supply for no additional labor. When getting a computer fixed, you wonder if you'll get charged for whatever "seems" wrong. I got the impression the employees were trained and motivated to give the best customer service and experience possible, not just charge the customer as much as possible. Great local business experience!

When my laptop computer locked up and the company I purchased it from with a service contract would…read morenot even look at it Tom's agreed to see what they could do. Not only were they able to get it unlocked, but they also performed a tune-up and virus removal. When I went to pick it up they had only charged for the tune-up and virus removal. I questioned not charging for the time to get it unlocked they assured me I did not owe anything more. What a great company to trust with your electronics.

I had a computer issue and Tom's Help Desk was so helpful. I'm really glad I found them. They…read morehelped me immediately and I feel very secure that they will be able to troubleshoot any computer issues I have in the future.

I had an amazing experience with the team at Tom's Help Desk. I was stuck on a PC build and Tom,…read moreRyan, and Taiyana were super helpful. They quickly were able to rectify my issue and I now have two happy boys rocking amazing-looking high-performance gaming PCs.

Very professional and handled my issue timely. I would highly recommend this company to anyone that…read morehas any computer problems.

took my computer hear had problems connecting my computer to computer screens I payed her 50 bucks…read morejust to look at it she said that my motherboard is bad and I needed to get another motherboard witch is like getting a new computer three weeks later I plugged in my computer and it booted up fine just because someone says there qualified and says they know what they are doing doesn't always mean it

Scott has helped me for many years. He setup a new computer from Amazon an discovered it was not…read morenew and warrantee was used before. We returned it got a new computer and he transitioned all needed files to the new computer. GREAT WORK done quickly. Hes very customer service oriented and answered my call quickly. My wife is not computer or tech savvy. He listened to her soooo patiently and solved her concerns. His fees are very reasonable. -EJZ​

I was having ongoing computer errors that turned out to be related to hard drive storage issues…read more After spending a few days trying to troubleshoot the problem myself, I finally called Scott. Scott had me bring the computer in the same day, which I really appreciated. Long story short, the issue was a failed solid-state hard drive. Scott replaced the drive, reinstalled Windows 11, and had everything running smoothly again in no time. It's a huge relief to find a conscientious, knowledgeable repair professional you can trust. The service was fast, honest, and well-done. 5 stars -- and then some. Highly recommended.

PC Ninja has come to my rescue more than once and were great to work with. I would highly recommend…read morethem. Recently, my computer was hacked and PC Ninja had to repaired in less than 24 hours. Amazing!

Went in for a simple wifi issue on my lap top and couldn't figure out the problem for the life of…read moreme. It took PC Ninja less than 5 minutes to fix it and even explain to me how to fix it. Great service and great people.

We had the pleasure of working with one of the techs from Valley computers, they were able to solve…read moreall our computer problems. We had HP online attempting to solve our issues, they fix one thing corrupt another, etc. From there we went to Microsoft online, SAME PROBLEMS. FIX ONE THING BREAK ANOTHER. We lost a lot of time and money with BOTH of them. The time lost with them online was horrendous( full days). Thank you Valley computers for fixing our problems at a relatively low cost. Carlos

They're the place to go for tech support. Next time I've a problem, I'm going here…read more I've dealt with Dell online, attempted to deal with ASUS, and had a number of bad experiences at Best Buy. This is the first place to say they wouldn't charge unless they got it right. With flexible hours and a friendly group of people working there. While best buy was pushing their warranties and wasting my time and money with random diagnoses, these guys got it right the first time. The only down side? They're located in an unlabeled building. Trust the address and go inside to ask for valley computer service. Definitely worth the trouble.

I have dealt with many computer technecions over the years. My dealing with Rich was by far the…read moremost pleasent experience I have had. He is knowable and and explains what needs to be done in a clear, concise way. His pricing is fair and well worth the money. His main concern you and your satisfaction.

He solved all the problems I was having with the browser I've been using that eliminated my history…read morecontents, including passwords, favorites and browser history . Now I don't have to sign in to my email account 10 times a day. He openly shares his experiences that support the basis for his philosophy that provides an education for those of us who are neophytes.