Excellent service! My iPhone froze during a sync with an older computer and I couldn't get it back…read more tried everything I could find. Double Click took it and within 20min my phone was fixed. So, Tim if you read this thanks again!!

The was actually the second time I've been to double click. First was during covid, had a problem…read morewith my old laptop and they kept it running for another year. This time around I needed my iTunes music library transferred to my new laptop. I'd been trying to do it for two years, but had a hard time. They explained everything fairly clearly, and ended up grabbing the music from the old one (rather than a Zip drive it was on, but was likely damaged). It only took a couple hours and the price was quite fair. Highly recommend for any computer needs!

At first I was a bit skeptical especially since I live far away from this place and would be…read moresending my memory card there by mail instead of actually going in person but I called the place and spoke to I believe Larry who explained the whole process to me and made me feel reassured. My memory card was literally broken with missing pieces and there were pictures of numerous trips my parents did to Europe years ago and those pictures were pretty much priceless. I tried everything to try to get them myself but was unsuccessful. I was able to get back pretty much all of the hundreds and hundreds of pictures!! The service was very fast and at a great price. I would definitely use this place again and again no questions asked!!

Excellent service! My hard drive suddenly stopped working (I wasn't able to access my files) and it…read morehad my entire life on there. I was desperate for a company to recovery my files, and I came across Data Recovery New Jersey. What set them apart from other companies is that they fix hard drives IN HOUSE, meaning they do not ship it out elsewhere to get fixed. I wanted to hand deliver my hard drive directly to the source, and I was able to do that. Larry was great to speak with, he's super knowledgeable and helped me understand the possible issues & how they'd go about repairing it. From speaking via email to meeting in person, he was very thorough and made me feel like my hard drive was in good hands. The repair took around 2 weeks (I wasn't in a rush to get it repaired, I told him it can be put on the back burner as long as it got done). I had him ship my recovered data back ($20 shipping fee, $70 for a new hard drive for him to put my recovered data on), and HALLELUJAH he recovered all my missing files!!!! I am forever grateful to this company, they legitimately brought back all my precious memories.

Needed some IT help at home. The tech came out and had everything fixed for me in no time.read more

I will be forever grateful to the wonderful people at Epoch IT. My laptop was hacked and I…read moresearched for computer services and saw Epoch listed. I called and the woman who answered (second ring, by the way, no long drawn-out introduction message) listened patiently and empathetically as I went on, and on, and on, about how embarrassed I was and I knew better, etc. She assured me Epoch would be happy to make it all better. No pressure or hype, just bring the laptop in and Epoch will take care of getting rid of any malicious software that the hackers loaded onto my hard drive. I did that and in less than 24 hours (yes, a little $$$ extra for expedited service) my laptop was clean as a whistle. Matt and Doo Yen were wonderful. So pleasant and patient which is exactly what I needed. This hacking event spurred me on to get a new desktop and Matt came and picked up both the old and the new desktop and brought it back the next day with all of my files loaded onto my new machine. Matt made it easy for me to access all of my files which is amazing if you've ever had to bring all of your files over from an old computer to a new one. I am up and running again (I work part time for a lawyer) and I feel assured my machines are clean and running at peak speed and Epoch turned a very stressful situation into a happy ending. Thank you Matt and Doo Yen for keeping my spirits up and saving the day!

I spoke with Jim a week ago regarding my PC suffering from the Blue Screen of Death which is a…read moreWindows issue. He spent 15 minutes discussing possible causes, pricing and options - which was a pleasant surprise. Most places will simply tell you that they can fix any problem you have and just bring your PC to them. So after more research I was able to recover data from my PC much to my relief, even though it still doesn't boot up properly. I spoke with Jim again today and explained what I'd done. He advised me that my options were to either buy a new PC or spend $175 to reinstall Windows. Considering my PC is 9 years old, I'll opt to buy a new one. And the best part of the whole experience was that Jim actually gave me some advice on what to look for in a new PC. Even though I never had Jim fix my PC, I'm really glad that I spoke with him. He's a class act and I appreciate him taking time to help me even though he wasn't getting paid. Needless to say if I ever have PC issues in the future I'll call Jim.

I took my computer to Savemore and everything went perfect…read more The service communication is the best I've ever had. The aftercare warranty is also amazing. Please keep in mind this is a private business owned by one man. He is very kind and flexible. I received an over the phone diagnosis prior to entering his shop, albeit it was pretty simple (I needed a windows reinstall) He promised three day turnaround and it was true. He promised update calls and it was true. The value of the service was better than any corporation and the discounts he applies are very appreciative. If my computer becomes compromised or damaged I will always return to him.

All you need to know is that this is a locally owned small business that does the job on-site…read more(instead of sending your drive out somewhere!), it's less money than the other services, and you get great service! Don explained everything that was going to happen, the timeline and the cost. He was very thorough and professional. And I got all my data back! From an external drive that had not worked in over 5 years. If he can't recover for you, you only pay for the diagnostic. Cannot recommend enough. I hope I never need this service again but if I do I will 100% return to Tri-State.

Rude, very rude.. I called Don to see if they can help restore files from an iPod that Apple Music…read moreaccidentally synced over and erased my old files, but before I could even get far enough to explain WHAT the issue was, he cut me off and began talking over me. I was not given enough time to explain what happened with the iPod, the fact that it is working just fine but that Apple Music on my laptop began to sync over it with out my knowledge. He insisted on talking over (and down to) me, going on about how he works with businesses not consumers, that I don't understand what he does, that he has no interested in working on this, etc. I was more than willing to spend several hundred dollars to recover this data because it's very important to me, but the guy wouldn't even let me speak. He said "I'm an engineer, I don't work on things like this" I ended up calling him a prick and hanging up. Take your business to someone who actually cares, cause this guy clearly does not.

The company I work for has been using Jeff for their IT service almost from the time Jeff started…read more Very knowledgeable, knows his stuff. He is very responsive. If the problem cannot be resolved remotely, he'll be on site in a very short time. He is cool, even tempered. I have yet to see him throw a laptop out the window :) One of his stand out skills is his teaching. He is patient, clear...he explains what he is doing and makes you feel comfortable asking questions. Mark M.

From the owner: Locally family-owned and operated, professional IT company with over 35 years of experience…read more Specializing in small to medium size businesses servicing the Lehigh Valley area. Reach out to us today for your IT needs.

I had a brief but very good experience here. I took a (physically) broken laptop in for a quick…read moreassessment. Nick was confident and professional in his assessment and explanation of the problem. He gave a quote and fixed a small issue for free, allowing it to run again. He seemed like he knew his stuff, and would not try to oversell you on anything. If I have any future laptop or phone issues that I cannot handle myself, I am definitely returning here.

Honest trustworthy and knowledgeable. They performed all the tasks necessary with learned ease.read more

I had used Keith's services ages ago when I purchased my condominium in 2015. I have been plagued…read morewith a slow internet connection since installing my Mesh Eero wifi. Thankfully, I had kept Keith's number in my cell . He installed a Google Wifi Router for me this morning and everything is working great again! I highly recommend his patience and expertise.

Keith was very helpful and understanding. Reasonably priced to get my laptop up and working. Thank…read moreyou so much. He was prompt and helpful. I now have a laptop that responds and doesn't frustrate me. Kept me up to date with the progress. Thank you again,

Fast and affordable very friendly service. I would definitely recommend this store for your repairsread more

Dude was really nice. Got my ps5 fixed up in a couple hours and his price beat ubreakifixread more