Horrible service. Went in to have my iPhone display repaired due to a small crack, whatever he used…read moreis not recognized by my phone and I can therefore no longer install IOS updates because I get the message " display repair not recognized". I tried to get it resolved but the owner totally dismissed me.

Allison was fantastic, talked to me when I called, ordered the replacement screen and scheduled the…read morevisit at my convenience. Turned my tragedy of a cracked screen into a great experience. Would recommend her to everyone!

I took my computer to Savemore and everything went perfect…read more The service communication is the best I've ever had. The aftercare warranty is also amazing. Please keep in mind this is a private business owned by one man. He is very kind and flexible. I received an over the phone diagnosis prior to entering his shop, albeit it was pretty simple (I needed a windows reinstall) He promised three day turnaround and it was true. He promised update calls and it was true. The value of the service was better than any corporation and the discounts he applies are very appreciative. If my computer becomes compromised or damaged I will always return to him.

I spoke with Jim a week ago regarding my PC suffering from the Blue Screen of Death which is a…read moreWindows issue. He spent 15 minutes discussing possible causes, pricing and options - which was a pleasant surprise. Most places will simply tell you that they can fix any problem you have and just bring your PC to them. So after more research I was able to recover data from my PC much to my relief, even though it still doesn't boot up properly. I spoke with Jim again today and explained what I'd done. He advised me that my options were to either buy a new PC or spend $175 to reinstall Windows. Considering my PC is 9 years old, I'll opt to buy a new one. And the best part of the whole experience was that Jim actually gave me some advice on what to look for in a new PC. Even though I never had Jim fix my PC, I'm really glad that I spoke with him. He's a class act and I appreciate him taking time to help me even though he wasn't getting paid. Needless to say if I ever have PC issues in the future I'll call Jim.

Michael, outstanding service and great personality. Installed AOSU solar cams, the base hooked up,…read moreeven to time to tidy up other loose cables where are modem, etc is located. Having him back to install solar panel on ring doorbell. I highly recommend Smarty Tech solutions to all.

Mike just left my house after fixing all mof my problems and getting me full rerfunds on my not…read more-needed virus protection services. He made an appointment within a few days, showed up on time and explained everything he was doing as he completely repaired my computer. Excellent serrvice, personable guy and oh so excellent at the repairs. I highly recommend Smarty Tech for all of your computer needs and repairs. And after removing the way-too-expensive virus protection he found me a better, easier and cheaper solution for all of my protection! Call MIke! He is excellent and very reasonably priced!

I have been relying on Jim to correct all my computer issues and have purchased my computer from…read morehim. My computer is due for an upgrade but he doesn't push any sales and will suggest what is new when that time comes. He always calls me back and will work on my computer when needed. It is great to have someone close and trustworthy for all my computer issues. I recommend him highly. Christi W.

I found this business off Yelp and with the high star rating I was pretty excited. I contacted the…read moreowner through Yelp, but when I didn't hear from him I called on my way to the store. Turns out the "store" is an office in his home. I needed to have the files transferred from my desktop computer that had burned out its power source to a portable hard drive. The owner, Jim, was able to see me quickly and triage the issue I was having with my ancient desktop. He offered to transfer the data to a flash drive, but I needed to buy a hard drive in the end because there was way more data than I thought. His work was quick, his price was very fair, and I got everything I needed off the original hard drive. Working with him, however, was a very strange experience and he definitely typifies the quintessential "IT" guy. Awkward and not very consistent. I kept seeing signs for "appointment only" at his home and but not on Yelp. When I spoke with Jim he stated that he normally works by appointment. But the hours sign outside his office say M-F 9-5. Ok, strange thing 1. Weird thing #2; every time I tried to actually set an appt., he would simply say "just call me". Even when I tried to REQUEST an appt., he said just call him. So I did and he set an expectation of having the files transferred within an hour. So I took an hour and a half and the files still weren't done. He said it would take another hour and to "just call him". I don't have all day to sit around and keep calling my vendor. That's not what you pay a professional for. Would I use his services again? Sure. Would I expect to have to be the one to set expectations? You bet. Report card: Quality of work: A+ Convenience: B+ Keeping it local: A Professionalism: C-

Needed some IT help at home. The tech came out and had everything fixed for me in no time.read more

I will be forever grateful to the wonderful people at Epoch IT. My laptop was hacked and I…read moresearched for computer services and saw Epoch listed. I called and the woman who answered (second ring, by the way, no long drawn-out introduction message) listened patiently and empathetically as I went on, and on, and on, about how embarrassed I was and I knew better, etc. She assured me Epoch would be happy to make it all better. No pressure or hype, just bring the laptop in and Epoch will take care of getting rid of any malicious software that the hackers loaded onto my hard drive. I did that and in less than 24 hours (yes, a little $$$ extra for expedited service) my laptop was clean as a whistle. Matt and Doo Yen were wonderful. So pleasant and patient which is exactly what I needed. This hacking event spurred me on to get a new desktop and Matt came and picked up both the old and the new desktop and brought it back the next day with all of my files loaded onto my new machine. Matt made it easy for me to access all of my files which is amazing if you've ever had to bring all of your files over from an old computer to a new one. I am up and running again (I work part time for a lawyer) and I feel assured my machines are clean and running at peak speed and Epoch turned a very stressful situation into a happy ending. Thank you Matt and Doo Yen for keeping my spirits up and saving the day!

I sent my daughter's iPhone in to get her cracked screen fixed, and I'm so happy with the service…read more They did an amazing job -- the phone looks brand new again, and you would never know the screen was cracked. The repair was done very quickly, and the quality of the work was excellent. Everyone was also so nice and professional throughout the process, which I really appreciated. The price was absolutely worth it and honestly saved me from having to buy my daughter a whole new phone. I'm beyond happy with the service and would definitely recommend them to anyone who needs a phone fixed.

Scott has helped me for many years. He setup a new computer from Amazon an discovered it was not…read morenew and warrantee was used before. We returned it got a new computer and he transitioned all needed files to the new computer. GREAT WORK done quickly. Hes very customer service oriented and answered my call quickly. My wife is not computer or tech savvy. He listened to her soooo patiently and solved her concerns. His fees are very reasonable. -EJZ​

After many hours of trying to troubleshoot the Blue Screen of Death on my Windows 10 desktop I gave…read moreup in frustration and discovered Egghead Computer. Scott did a fantastic job of restoring my system. His price was extremely reasonable. He really knows what he is doing and I would not hesitate to use his ervices again

I recently had to replace my windshield after a rock from a lawn mower struck it while my car was…read moreparked. I contacted Jack's Glass, and they were amazing throughout the entire process. They kept me informed every step of the way, answered all of my questions, and were able to get my car in much sooner than I expected. Their customer service was excellent, and the replacement was completed quickly and professionally. I highly recommend Jack's Glass to anyone in need of auto glass repair or replacement!

I went through a nightmare experience with the owner of ANOTHER glass company that installed my new…read moreglass shower doors. Long story short we had to pull out the new shower door because he ruined my shower threshold so we had to replace the threshold. So I called Jack's Glass & talked to Eric the GM, he said he could send two guys out to reinstall my glass shower door within a few days. The two team members that came out were absolutely amazing. They were very professional, knowledgeable and did excellent work. I will definitely be using them with my second phase of my remodel with my master bath. Thanks Eric for really helping me out. Highly recommend!