I've had two stereo receivers worked on by ACE, about a year apart. One was a vintage Marantz…read morereceiver they serviced and partially restored, the other a 15 year old Yamaha A/V receiver that needed an HDMI output repair. In both cases the work was excellent and their prices were reasonable. They're a small operation, so turnaround time isn't the fastest, but that's a pretty small complaint given the quality of the work.

My 5-year-old 65" LG TV suddenly stopped working which was quite a surprise and annoying. LG's…read moresite recommended several places to contact for repairs, none of which get very good reviews online. I contacted Ace Electronics Repairs in Phoenixville, PA as it wasn't too far for me. Tina told me on the phone that it would be $80 if I brought the TV to then or $240 (I think) if they came to me with the "deposit" to be applied to any repair, if needed. I brought them the LG TV and few days later was told it could be repaired but would take a few days for Ace to get the part needed. After a few additional days, I was contacted and told it was repaired. I picked up the TV and re-attached it to me wall and Sonos sound bar and so far, so good. Seems like it is working perfectly and hoping the repair done gives it many more years. Thank you for the repairs!!

Really knew their stuff. No nonsense and very friendly. We had a tv that sat here unused for a…read moreyear. We finally called Carl and we had that puppy back up and BETTER than new within 10 days- and included ordering the part.

Extremely happy with the service provided by Carl at The Good Guys. He came out on the same day to…read morework on the tv. He was thorough, walked me through the process of what we was doing to diagnose the problem with my Samsung TV. Though he delivers bad news about the problem, his service was exceptional and priced fairly. Even after, he took the tv because he donates them to a local trade school. I let him know that Samsung was willing to exchange the television and he was happy to arrange for me to come and pick it up before it was donated it. Great guy. Great business. highly recommend!

Joe is the best. He fixed a tv for me that seemed to have a unfixable accident. He was in frequent…read morecommunication throughout the repair and offered some solid home electrically and tv/audio set up advice.

No bull, not trying to to get your money! Honest. Easy to communicate with great response timeread more

Bryan set me up with a replacement HP, so I could access some very important software using the…read morehard drive from my failed HP. Everything worked as I expected and my data was intact! Great job discussing my options and making it happen.

In at 2:30 and out by 6:00 pm / Bryan helped me out with the purchase of a refurbished DELL XPS and…read moretransferred all the files from the old laptop, as well as, all the configurations. Very resonable.. Job well done and thank you! Highly recommended to all! Mark Ehlmann

I have never experienced such unbelievable service (and I am a Customer Service Manager in my own…read morework). I called about a printer and Adrian went on a hunt to find the source of my problem. He called me back the next morning and gave me sound advice on what to do and also gave me a good option. Even though he didn't offer the type of service I was looking for he still spent a lot of time researching my problem for me which was a great help since it was technical! Don't be afraid to try him out - Adrian is wonderful.

I have been told to always" give credit where credit is due". Generation Tech is such an amazing…read morecompany. Due to the pandemic and having to work remotely. Well as my luck seem to have ran out. My laptop was doing its own thing. I was not in the position to have another one sent out to me at this time, trying to meet my deadline. I got in my car, looking to purchase a new computer. I walked into Generation Tech and the service that was offered to me is "one in a million" and I did not need a new computer. My laptop was repaired. The following morning, I was able to pick it up. Awesome Job.

I had LAN ports in my home that weren't working and I reached out to Chris on the issue. What a…read moregentleman! He advised me over the phone, guided me so I could self resolve the issue and then reached out a week later to find out whether the issue was resolved. It's rare these days for anyone to do that..and it just shows what a remarkable professional Chris is. He's knowledgeable, professional and just a good human being. He's first on my list when I need to engage a professional for technology services.

Chris Taylor has consulted for 2 decades in my mental health practice:…read more 1. His deep knowledge informs selecting new equipment as needed 2. He skillfully analyzes concerns either remotely or in person 3. Professional charges for services are fair and worth the investment Judith Coche Anderson, Ph.D,A.B.P.P.,retired Clinical Psychologist

I have been a customer of theirs for many years. When I needed a new desktop computer for my…read moreoffice, they built a computer for me based on my wants and needs. They have always been very honest. I won't go anywhere else. Very nice people to deal with.

I'm a past customer, and I came in today to have a few things appraised just to see how much…read morethey're worth, and hopefully sell it. The guy ran around and sugar coated and low balled me for $15 for corsair 8gb 4x2 1333mhz ram, A-Data 8GB (4x2) 1600mhz, and I quote from his mouth "A piece of s*** laptop" Asus 2.4gz Intel celeron dual core 4gb of ram and a 256gb crucial solid state drive that I installed in there because my aunt gave me a laptop to repair and I didn't have the proof of purchase for it, but I did for the ram. That's fine. He apparently was getting agitated because I was knowledgable about hardware, and since I'm an Engineer, and have been an IT professional for the past 11 years I was respectful, calm, and strictly doing business about the items I had on hand. I am a customer who actually knows their stuff. I then said, "I know what you're doing - buying this stuff cheap so you can profit from it, and I'm aware and cool with that, but you're talking about a reputation for what? I don't know? All I asked for was an offer that I asked for two times, and you gave me an offer for 15 bucks and being not interested is not clear. Business is not business without going back and forth and working out a deal. That's part of the job. The guy not only disrespected me, he yelled at me, and kicked me out of his non business like shop. I said, "Wow!! You're kicking me out!?" I grabbed my things and then he slammed the door behind me!! I would call you sir, but you're nothing more than a flea. You're a loose cannon and most likely bipolar. Very unprofessional, especially when this guy had a client in the shop while I was in there to witness what happened. I went across the street to the other shop to sell the same items and the computer world shop on street road and both of them were very professional and also said bad things about you and said you've also yelled at them to give you business. This is part of the computer world dude. You fix, you sell, you deal with people giving you business through referrals no matter what it is. Don't be an a**h***!!!

Terrible…read more Unfortunately this company broke my device on two separate occasions and when I contacted them for a full refund, I did not receive a response. (As a warning, if you contact this company via email and they respond via call, RECORD YOUR CALL. They will more than likely not respond to your email to avoid liability.) The first incident, their employee Mike, mentioned in the email below, completely broke my touch screen. The second incident, the owner Andre did not fix it correctly/damaged it further and now my camera doesn't work. My device was new and had no damage until they worked on it. When the device was picked up after the owner "fixed" it, he said "they don't really do computer repair, they focus on data management for large companies". If that's the case, why market yourself as a repair shop? Why are there multiple complaints about the same employee damaging multiple devices? Attached is the email I sent this company after the first incident Hello. I am writing to share my unfortunate experience with your a2b technologies staff member, Mike. "I have a Lenovo laptop in your possession that needed a replacement screw. After the service to my device, my touchscreen to my laptop no longer worked. This laptop is relatively new and is primarily used for my master's degree program courses. After receiving my laptop from Mike, I noticed that the touchscreen function was no longer working. This feature was working prior to the service. After speaking with your employee, my significant other and I returned to your business, and I explained that the function was working perfectly prior to the service. Mike was not apologetic nor did he take accountability for his mistake. He originally tried to suggest the screen may have burned out, which was not the case. This staff member also asked if the touch screen was an essential function, insinuating that he was aware that he damaged my device and chose not to disclose that information. Again, this is a relatively new laptop, and the touchscreen function was working prior to the service. We dropped the laptop off for a second time on Friday, February 27th for the damage caused by your employee to be accessed. Mike informed us that he would give us a call on Monday March 2nd. We did not receive a call until the following day. He spoke with both I and my significant other regarding the state of my device. When speaking to my significant other, Mike mumbled a comment along the lines of "yeah, we don't need to tell my boss..." Mike is not aware that his comment was heard. Mike attempted to disregard the damage he caused again prior to being reminded that there was no damage prior to the service. Once that was mentioned, he completely switched to another excuse. I then called Mike personally. When I called, I asked for contact information for a manager. It is very apparent that he did not want to give me that information because his first response was "is there anything I can help you with?" I proceeded to say "no, but I'd like to have contact information for a manager." He then said that it would just be a contact support email. I then asked for a name, and he said "Andre" and when I asked for a last name he loudly sighed. I informed him that his behavior was very unprofessional and reiterated that my screen was not damaged prior to his work. During the call, your employee proceeded to yell and speak over top of me. He refused to listen to any of my concerns and then switched to the topic of "having a breathing and nose problem" and that was his alleged reasoning behind sighing in annoyance. I don't necessarily believe that was the cause for that nor do I believe it's an excuse for the "yeah, we don't need to tell my boss..." comment either. He also made a negative comment regarding me sending an email and that it would essentially get sent to customer support..."

The other 5 star reviewers were accurate. A2b was great to work with. After--literally--hours of…read moreremote techs (need I say anything about language problems?) and the final word being the dreaded "You'll have to reformat," A2b spoke comprehensible english, picked up my PC, fixed it and returned it in great working order. They are straight-up people and explained everything before and during the time it was done. Kudos!!!