Excellent! Prompt complete review and action. Very customer oriented…read more recommendations are thorough. we are very happy with the service and do recommend PC Patch-Up

I rarely write bad reviews, especially when it comes to family-owned and operated businesses. With…read morethis one, I had to ! My son wrote this review on behalf of my elderly aunt. In my son's words: My elderly great-aunt ("Elle") who lives in the Bangor area signed up for this "service" to keep her PC protected. I have reason to believe this business is dishonest. I went into my elderly aunt's house and helped her out with an issue she was facing with getting [gmail]. [com] to load up on her chrome browser. Apparently, she had been working with these folks at "borked pc" for over 2 months to get this issue resolved. I identified the issue in less than a minute. Her Chrome browser had 2 profiles, one of them active and the other, signed out. Elle recognized neither one of these profiles. So when she typed in "gmail.com", it would take her directly to the gmail account associated with the active profile on her browser. She neither wanted that account nor remembered creating it. So I deleted both the profiles on her Chrome browser (1 active profile, and the other signed-out profile as well). I put in the google credentials Elle wanted, and that was that. It resolved the issue. Took me all of 3 minutes do do all this. Now, here are my issues with Borked PC: #1 - Instead of fixing this simple issue, and charging Elle a one-time fee, they left the 2 unnecessary profiles on there, and NEVER ADDED "The" account / profile (google account) that my great-aunt actually needed. That would have been a simple and permanent fix. Instead, the folks at borked pc signed her up for a $30 a month "support plan" to "help" her with future issues or training. I honestly think that it is unethical to sign people up for plans for what should have been a simple one-time quick fix. I do believe in the possibility that the 2 useless google profiles on Elle's chrome browser were created intentionally by the folks at borked PC to lead the browser to a wrong gmail account, so Elle would keep going back with a persistent issue, making the case for a "monthly support" that much more seemingly important to Elle. #2 - They installed an application "tier2tickets", and labeled it "borked pc" and put an icon on the shortcut with a borked pc logo, probably for easy identification. A few days before I came in to look at her PC, Borked PC had sent her an email that the application I mentioned above was removed from Elle's computer. Days later, I noticed the application still sitting there, and it was unmodified for months. The application is one of many commonly used technical support applications, and it works based on trust. It allows a tech support person to remotely control your computer, add or remove files on the clients computer, install or remove software, and conduct other maintenance operations remotely. In the wrong hands (scammers), it could be used for nefarious purposes and can be used as a ransom ware by unfairly controlling a target's computer. And it was just sitting there, allowing Borked PC to control Elle's computer at will, despite the email days earlier, declaring that it had been removed. I removed the application in it's entirety, removed any other software that Elle did not need, use or recognize - Including microsoft teams which, by the way, I wrote the source code for and CAN be misused. #3 - These are rural parts with a mostly retired older population that isn't tech savvy. I believe that at many levels, there is a concerted effort from Borked PC to get people to sign up for support SUBSCRIPTIONs when it is SIMPLY NOT REQUIRED for most of the issues that people show up to Borked PC with. These folks seem to be cashing in on this population in the area. I personally wouldn't go to them unless I needed a screen replaced or a hard drive replaced - but will never allow them to put any software on my computer, let alone pay them a subscription. About me: I been a Software Architect for 12 years with Microsoft in Redmond WA. I currently work on Big Data, Progressive Artificial Intelligence, Bias detection in AI and Machine Learning. I know what I am talking about, especially with these mom and pop shop level technology scams that I mentioned above. Borked PC needs to get their act together and work more honestly, or I can force them to. And it would be wonderful to meet you in person. Waiting for your response !

My elderly mother has been using this service for several years to prevent viruses/malware on her…read morecomputer, paying $150 dollars a year for them to monitor her usage. The other day, she was able to click on a link that "seemed" affiliated with a website she was using, which prompted her to engage with a scammer who compromised our network and computer systems. We are paying $3500 to a digital forensics corporation to mitigate this situation (it originally was going to cost over $7000). When my mother called to ask why that link appeared, she was told that the link was associated with the website she was using (it wasn't, as I confirmed on three of my own devices), and that it was her fault for engaging with the scammer and obeying her orders. This place has a lot of nerve to advertise a service to "protect" seniors, not properly monitor their devices, and then blame the senior for doing something wrong. My next step is to report this operation to the BBB. Using this service to protect you and your family could be a VERY expensive mistake.

I had a great experience with this company! They provided fast, reliable service and made the whole…read moreprocess of removing a load of unwanted items from my home completely stress-free. They arrived on time, worked quickly, and were very professional and respectful of my space. Everything was handled efficiently, and the price was fair for the quality of service. I highly recommend them to anyone who needs junk removed without the hassle. I'll definitely be using them again!

Quick and reliable service i called to get rid of some trash from my home improvement and Joe came…read moreand got it done the same day and his price was un matched tha ks again for the great job

Helfrich Consulting kept our 25+ employee engineering firm, Avogadro Environmental Corporation,…read moreworking maximally technologically efficient for nearly 10 years! They maintained our server, network, and 25+ computers no matter what problem arose, and were always available in the case of an emergency.

Mike and brother did great job on my 3 trucks. Helped with design and layout, highly recommend.read more

Best vinyl shop I have ever worked with! Mike is incredibly knowledgeable and pleasant to work…read morewith. I came in as a walk-in and he helped me remask my vinyl print, which ended up not working because my vinyl was too old, then he reprinted me a new one on the spot! I discussed wrapping my motorcycle tank with him and he had many great solutions. Prices are very reasonable! I will be back for sure! Keep up the great work!

Patrick came by to give an estimate and followed up within a week. He and his team were on time,…read morequiet, efficient and did a fabulous job! My neighbor recommended them to me and I've already signed up for them to come every year. Can't believe how my windows sparkle!

I've used these folks several times, and have always been very pleased. They are extremely…read moreaccommodating and helpful and pleasant to work with. Would recommend (and I'm very picky!)

I was carpeting, my stairs, hallway and bedroom. Remita has Amazing selection at the store with…read moregreat customer service. The installers were knowledgeable, polite, and did a terrific job. I'm very happy with the quality of the carpet and the perfection of installation. If you need carpet, Remita is your best choice.

I have used Remita Rugs many times over the past and have always been pleased with customer…read moreservice, price and installation. Highly recommend this business!!

Very knowledgeable. Showed up on time! The other companies always tell me they have to order parts…read moreand I am without a fridge for 2 weeks. The fridge is running again on their first time out. Thank you!

Worst experience ever! Unprofessional and rude. Instead of taking his time to troubleshoot my…read moreproblem, technician chose to argue with me. Every time I tried to explain what was happening, he would cut me off and ignored my concerns. I was charged $80 fee to be argued with, be insulted and blamed for my refrigerator not working properly. Stay far away from this company.