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    PhillyWisper

    5.0 (6 reviews)
    Closed 8:00 am - 9:00 pm

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    Verizon

    Verizon

    4.6
    (33 reviews)
    $

    I visited the Verizon store at 9th and Walnut 2 days ago to exchange my old IPhone XR in for a new…read morephone. My IPhone XR was dying a quick death, and I needed a new phone before traveling. This was hands down the worst experience I've had in any Verizon store. The store at 15th and Chestnut next to the Cheesecake Factory is consistently knowledgeable, professional, and transparent throughout each transaction. This store is the opposite, and I now regret not going to the Verizon store on 15th. I now have a new IPhone 16e that works great - but I also have an increased monthly mobile bill, which inexplicably increased by $30+. The customer service rep who helped me lied to me and told me that I needed to purchase 7 months of new phone protection from Verizon. I came to find out via a phone call with a Verizon rep just yesterday that this is not true. The Verizon rep removed the charge for the insurance. Also during yesterday's call with the Verizon rep, I was informed that the customer service rep at the 9th and Walnut store changed my plan - giving me a more expensive plan without informing me that he did this and without my permission. I am now seemingly stuck with this $30+ increase to my bill. My bill went from a very affordable $57/month to nearly $100. I cannot afford this increase, and the Verizon phone rep who I spoke with yesterday is unable to reverse the phone plan to my original phone plan. My bill is now both unaffordable and a mess. I've spent the past 2 days and a total of 3 hours on the phone with 5 different Verizon reps trying to get this all sorted out - on top of checking my Chase credit card bill statement and learning that the Verizon 9th and Walnut customer service rep also charged me $265.62 without providing me with an itemized receipt or explanation of charges. Verizon also does not have a copy of this receipt and could not help me with this issue due to the lack of receipt in their system. This charge is still pending, and I will be disputing it with Chase once it posts. Avoid the Verizon store at 9th and Walnut at all cost. Its only intention is to rip off its customers.

    I have been a customer for almost 30 years. My son lived at a place and got a modem. The promo was…read more200 amazon card, speaker and a switch the family he was living with was evicted. He moved the service and continued it. They will not give him the switch says he goes on a new promo but can not show proof of that. That he had to live there for 65 days but can not give that in writing. I am very disappointed with Verizon. I am getting money in October and I am going to pay off all my phones and move to another company that does not cheat people and can show proof of what they say.

    Comcast

    Comcast

    1.2
    (459 reviews)

    I get that majority of corporations dont function well and they dont really care if they do or not…read more I am just shocked that with todays technology i cant get simple answers or things accomplished. the in store tells me one thing, the chat says something else, and by phone yet another thing. 1) if i am due a refund i want cash/check not a gift card. gift cards dont deposit into an account. 2) if i am closing all accounts I should not have to sign up online or with an app I am not using to get help or answers. 3) I have one person telling me, i owe money and will sent a bill that hasnt come. yet another person telling me i owe nothing. 4) apparent forced card refund never arrived and most likely was not sent to the address i stated but the address we closed and moved from. 5.) i have no idea what is going on but you win I quit. i have spent too many hrs dealing with this so i am sure the refund is yours now!!! CONGRATS

    I am a non-customer, and it took me a year to find out who to contact about the debris left behind…read more It is dangerous and a menace to our community. Comcast have straighten the wires, but refused to get up the the debris left behind on the ground. Comcast Escalation Department of Pennsylvania team relies on their courts to protect this company from its liability to remove remaining debris. There customers' reviews are so horrible, but the faithful few still supports this money grabbing company. I had to file a complaint to our County because they came to the residents rescue when the twisted wires bombarded out drive ways.

    Clear

    Clear

    1.0
    (1 review)

    I live in the Greater Northeast near the Philmont Train Station. My home is 17,500 feet from where…read moreVerizon DSL is available. I have tried Verizon and Cavtel DSL and had extremely slow speed. The excuse I received from Verizon and Cavtel was my distance from their transmission site. In June I subscribed to Clear WiMAX 4G Home Internet. The system consists of a Motorola modem and is extremely easy to set up. I have all Apple Mac computers, laptop and desk. I use Apple Airport Express to transmit the WIFI. When the Clear WiMax works I can receive uninterrupted Netflix streaming from my Apple TV and the reception is remarkable. The problem in that the Motorola WiMAX modem does not receive a signal from Clear at least once every other day or so. Please let me explain further today July 4th got up absolutely no signal. Contacted Clear was pinged and when that did not work a ticket was created to correct the problem. Saturday July 1st got intermittent signal. Thursday June 30th intermittent reception. You get the picture. Clear WiMAX has great potential. Clear just has to keep the WiMAX up and running so one gets Home Internet. Presently I cannot in all honesty recommend Clear, I find their service to be undependable and totally unacceptable.

    From the owner: Get Clear internet and get online anywhere in Philadelphia, Pennsylvania. Call (267) 386-8521 for…read moremore info. Philadelphia area coverage also includes Camden NJ, King of Prussia PA, Media PA and others. CLEAR wireless 4G technology turns entire cities into wireless hotspots so you can get online in your backyard, at a park or in a cab. CLEAR wireless internet is faster than DSL and 4x faster than 3G. That's the power of CLEAR, super fast wireless internet. Use it with your existing PC or any WiMAX ready mobile device. Pay by the day or month and get service at home, on the go or both. Discover CLEAR 4G WiMAX in Philadelphia, PA.

    PhillyWisper - isps - Updated June 2026

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