I've used this company many times for service. They are always fast and friendly and honest about…read morewhether the item is worth repairing. Recently my husband and I were shopping for a specific oven. Not only did they have it in stock, which no other store did, we were told it would take 3 months to get it from other larger stores, Koch's also had the same model 500 dollars less. Then, we saved because Koch's does not charge for delivery, take away and installation. Koch's also converted the gas to propane at no additional charge. We saved about 1000 dollars by supporting a local business and received excellent service.

They were able to schedule quickly & let us know when the technician would arrive. David called us…read moreto confirm the time & when he arrived he was friendly and efficient. He had the job completed quickly and cleaned up at the jobs completion. Definitely would recommend & use again!

Ed called me back right away and was on the job that same afternoon. A part needed to be ordered…read moreto complete the dryer repair and it came quickly so he could complete the work. It's clear that Ed has been at this a long time and is extremely knowledgeable particularly concerning my older model appliances. While he was here he checked out my countertop which needed a new switch. Replaced that the same time he finished the drier. Prompt, knowledgeable and reasonably priced. Will definite call him again!

These people are the best! I have been going to them for 20 years. I buy all appliances from them…read more They have the best prices, good advice and provide prompt service, if needed. I recommend Ed's Appliance to everyone needing an appliance. Thank you, Ed's!

My freezer broke called 7/17, these people are the ones contracted to do warrenty work they had an…read moreapt open Tuesday 7/24 about 10 min after i booked the apt i get a call stating they cant come that day because they are " not going that way" exact words. This to me was ridiculous because a service person goes where they are needed not because they are going that way or not. So because its warrenty work and i have to go with whom the company i bought it from contracts with for it to be covered i reluctantly made the apt for 7/25 was told a tech would be at my home by 9:30am. Today 7/25 got a call 9:36am we cant come out today the "only" service tech (which i doubt he's the only one) called in sick. This is ridiculous and unacceptable. Twice I've been pushed off. If you do not want to do warrenty work terminate your contract with frigidair so that another company who is repratable and cares weather ppl are inconvenienced or not can do the work. And sad part is they still haven't done any work. Now I'm pushed off to yet another week. Unacceptable!!!!!!!!

Went to Saltzer's to look at washers, the owner is a nice man however they will say and do anything…read moreto sell their products. Asked what they would offer if paid in full with cash.....they will only throw in $10 to $20 worth of lines that I already had and I was going to spend $1300 in cash. In the end I purchased a washer only without the agitator and when I got it home my wife was not happy with it and now we are stuck with it. They will not exchange it. I highly recommend you go to Kochs"s appliances in Lehighton, they give all information on a product even things that you would never even think of asking.STAY Far Far away from Saltzer's!!!

Have bought several appliances here over the years and always found prices to be very reasonable…read morecompared to big box stores. Needed a service call today and they were super friendly and very reasonably priced. I highly recommend!

My Neighbor ( 91 years old ) purchased a Air Conditioner last year in March ( cost and…read moreinstallation over $ 650 ) a few weeks a go when it got real hot, she turned it on and NOTHING !!!, so she called Ralph's and they send a Tech about FOUR ( 4 ) days later, the Tech said it needs a new part and it wasn't their responsibility, they have to contact GE !!!! WHY , she paid Ralph's and not GE, but they where not willing to do anything !! Is that what you call Customer Service !!! you took the old Ladies Money, but now you don't care !!! it's going to be over 90 degrees tomorrow , do you care at all ???? no you don't, you got your Money !!! I will put this Review all over the Internet, every complain site I can find , SHAME ON YOU !!!!!

We just purchased our washer here and there is no sales pitch, no hype and no gimmicks. They…read moredelivered our washer as promised on time and they couldn't have been more helpful or nicer. He installed the washer and then gave me a brief lesson on all the bells and whistles. Definitely will be shopping there for all of our other appliances and TVs.

Had a great experience buying a washer and dryer (used) and a refrigerator (new) at Ralph's…read moreAppliance Plus. The manager Nelson and the store associate (apologies I do not remember her name) were really nice and they did everything they said they would do (deliver, install and check the appliances) when they said they would do it. Which is a rare thing these days. I accidentally ordered a fridge that was too small for the space - they swapped it out that same day for a larger model and didn't even charge me an extra delivery fee! Prices were very fair compared to a bigger chain store - and those stores have nothing on Ralph's when it comes to service. I felt like they treated me like family.

Excellent response for washer dryer exactly what was needed. Greatnse set up delivery…read morearrangements thank you Shelly and nelson

You won't find a more honest business owner anywhere. The…read moreprices are great; and service with a smile. Great prices. I wouldn't go anywhere else for parts, service, or appliances. Maryann Port Jervis, NY

Earl and Kathleen were super through the entire process of scheduling our appointments,…read morecommunicating efficiently, diagnosing the repairs required for two ovens at my multi family location. Prompt, courteous and efficient all at a very reasonable cost. They will get my call for other appliance repairs; count on it. Thanks!! Tom Kapr

Family run business. Good people, helpful, courteous…read more Allowed us to look, answered all our questions.

I needed a washing machine after the 28 year old Kenmore died. Matterns came recommended by a…read morefriend. Anne was great to deal with in the showroom. I saved a little money with price matching. They do their own delivery, which went smoothly too. Very happy.