Nope. No one greeted us when we walked in. They acted like we were an inconvenience. Lana told me…read morethat I had to use the app. Then why have a store?!? Lana does NOT understand customer service. She did not even bother to pull up my account. I walked out in frustration.

Outstanding work from all the reps. They helped me with all my questions and set up my home…read moreinternet.

Not only impressed with my experience from start to finish, but pleasantly surprised with how nice…read morethe entire staff was today. Amy worked with me and provided me with professionalism, mega-knowledge and top-notch service. I must say I am giving her a shout out because she helped me with all levels...knowlegable, professional, and extremely friendly... it's because of her that i am giving the AT&T Store MacArthur Rd/Seventh St HIGH 5 STAR REVIEW!!

I came into this store with my son to port my 2 Verizon phones to his AT&T plan and the employees…read morewere very friendly and very helpful! We were greeted at the door and once we told them the reason for the visit were seated comfortably and quickly taken care of by Joe P. He was very knowledgeable and very friendly and I so appreciated that! While we were there, I looked around the store and kept setting off (accidentally) alarms on displays and they were so nice about it! I think some of these negative reviews I read must be old from a previous staff because the staff I was greeted by was lovely!

First time here. Xbox series x or s was overheating too much so we brought it in got $20 off and…read morehopefully a was little body to get it fixed a bit quicker.. just put it in so not sure how it will go yet but do far so good!

I was in big trouble. I woke up to find my iPhone 10 dead when I woke up. It was fine before bed…read more Went through the general emergency reboot steps without success. Plugged it into a PC but it was unrecognizable. My phone is a requirement for my work and other functions due to two-factor authentication. I found uBeakiFix in Center Valley, PA on my map search and drove over an hour to get there. Jacob was knowledgeable, friendly, courteous and emphatic to my concerns. Jacob quickly confirmed it was my battery and lucky for me they had one. Jacob replaced the defective battery and calibrated it. I was back in business in one afternoon. What Jacob doesn't know is I have cancer and this was a challenge for me traveling there due to the pain I'm dealing with. If he couldn't help me that afternoon I would have been challenged trying to come back. He exceeded my expectations. I'm grateful for Jacobs quick actions and the services he provided by uBreakitiFixit. Thanks Jacob for making my service experience outstanding.

Manager is severely misinformed causing me a substantial monetary loss and wouldn't even provide…read moreher name so I could document my conversation. Twice I went to her store to have a conversation about the phone buy back program and twice she gave me the wrong information. She didn't even have the courage to provide her name!

HORRIBLE service I…read morewent there on June,17 2019. And they had 1 person helping in the store. He did not understand English. And told me to call Customer service. This store should be closed because they are useless!!!! They have no idea on how to run a store and this At&T store is the worst in all of America

I was visiting from out of town and I needed some work done on my phone. I thought it would be…read moresimple because the port on my phone was just not consistently making contact. The friendliness and service that I received at this Verizon store was absolutely wonderful. The gentleman who helped me spent a long time and thoroughly cleaned my phone. It made a huge difference. And then I was not charged anything for the service. If I lived anywhere in the area, this would absolutely be my Verizon store. I am so appreciative of the way that they treated me and I'm sure that that's the way they treat all their customers. Lev

Once again this store had amazing service. Whenever I have a problem, question or need assistance…read morethis TCC Verizon store is always helpful. I truly recommend anyone who need anything for phones, iPads etc to stop in. You will not regret or be disappointed by your service . Thank you again for your assistance TCC. Verizon!!!!!!

I purchased a screen protector for my Google pixel 7 pro and my fingerprint scanner would not work…read morewith it.l took it back with my receipt But it was 10 days and they would not do anything for me.Lesson learned that was a waste of 26.00 dollars.No returns after 7 days.I will not be using them anymore for anything.

I had an issue with my iPhone and they fixed it on the spot with no issues. The guy that works…read morethere is nice and really knowledgeable. I highly recommend this store and will use them in the future!

I sent my daughter's iPhone in to get her cracked screen fixed, and I'm so happy with the service…read more They did an amazing job -- the phone looks brand new again, and you would never know the screen was cracked. The repair was done very quickly, and the quality of the work was excellent. Everyone was also so nice and professional throughout the process, which I really appreciated. The price was absolutely worth it and honestly saved me from having to buy my daughter a whole new phone. I'm beyond happy with the service and would definitely recommend them to anyone who needs a phone fixed.

I have been relying on Jim to correct all my computer issues and have purchased my computer from…read morehim. My computer is due for an upgrade but he doesn't push any sales and will suggest what is new when that time comes. He always calls me back and will work on my computer when needed. It is great to have someone close and trustworthy for all my computer issues. I recommend him highly. Christi W.

I found this business off Yelp and with the high star rating I was pretty excited. I contacted the…read moreowner through Yelp, but when I didn't hear from him I called on my way to the store. Turns out the "store" is an office in his home. I needed to have the files transferred from my desktop computer that had burned out its power source to a portable hard drive. The owner, Jim, was able to see me quickly and triage the issue I was having with my ancient desktop. He offered to transfer the data to a flash drive, but I needed to buy a hard drive in the end because there was way more data than I thought. His work was quick, his price was very fair, and I got everything I needed off the original hard drive. Working with him, however, was a very strange experience and he definitely typifies the quintessential "IT" guy. Awkward and not very consistent. I kept seeing signs for "appointment only" at his home and but not on Yelp. When I spoke with Jim he stated that he normally works by appointment. But the hours sign outside his office say M-F 9-5. Ok, strange thing 1. Weird thing #2; every time I tried to actually set an appt., he would simply say "just call me". Even when I tried to REQUEST an appt., he said just call him. So I did and he set an expectation of having the files transferred within an hour. So I took an hour and a half and the files still weren't done. He said it would take another hour and to "just call him". I don't have all day to sit around and keep calling my vendor. That's not what you pay a professional for. Would I use his services again? Sure. Would I expect to have to be the one to set expectations? You bet. Report card: Quality of work: A+ Convenience: B+ Keeping it local: A Professionalism: C-