Let me start out by saying, I am a first time customer & didn't know what to expect. I called to set up an appt to go over my plan. They walked me through the process very well. Discussed every option I had, & we're not pushy at all. So I had a concert picture processed by them on metallic paper. They also put the pic in a black frame with museum glass. WOW!!!!! Needless to say the BDay present turned out better then I ever had thought. The recipient of the gift, couldn't believe how AWESOME there gift turned out. I will not go anywhere else, Dans got 2customers for life now. I am a small business owner & try to do business that way. So Dans has Quality & Quantity for a reasonable price. Thx Dan for helping me out & making the whole process comfortable for a first timer. read more

Dan's Camera City - Photography Stores & Services Near Me - Allentown, Pennsylvania

I had a picture of my Great Grandparents from around 1910. Great Grandfather, Great grandmother and my grandmother as a very young Girl. Very well worn and small maybe 3" by 5". took it to Dan's for restoration and enlargement. I was very pleased with the result. I had 5 copies made for my Children. Great value, great staff, fast turn around. Highly recommend Dan's to everyone. Dave B. read more

They took old DVDs made copies for me that are better than the original these are personal DVDs that have old home movies copied onto them They did great and did the job better than expected and at the promised will use them for everything photography telated read more

I am a professional videographer/photographer of 15+ years and I 10,000% recommend that *ANYONE* (beginner or otherwise) wanting ANYTHING camera/video related take their business elsewhere! I have gone into Dan's many times over the years, mostly out of necessity and convenience, and every single time I go in there, it has been a bad experience. Those two reasons (necessity and convenience) are the only reasons why Dan's is still around-- there are simply no other rental houses nearby! (aka they essentially have a monopoly on equipment rental in the Lehigh Valley) The other nearest rental house that I WOULD recommend is NYCV (nycv.com) in Southampton, PA (45 minutes or so south of Lehigh Valley) and in comparison to Dan's, it is HEAVEN at NYCV. If you go in to Dan's prepare to be taken advantage of and possibly even insulted; almost every time I go in there someone acts like they want to make it *very* clear that they know more than me about ______ (whatever, doesn't matter-- they think they are experts on it ALL), and 9 times out of 10 they are simply straight up wrong. In addition to that, the rental policy is just absolutely ridiculous... I have never seen a rental house with a policy that is so clearly designed to take advantage of amateurs/people who don't know how it is *supposed* to work... for those wondering, their rental policy is this: you cannot pickup gear until after 2pm and it must be returned by 12 noon the next day, aka this is NOT a 24 hour rental. After the rep. repeatedly compared the equipment rental to a hotel room, and after I explained that a camera/lens rental is NOT the same as a hotel room, and that they are essentially putting their own business (mis-management) problems on the customer, I asked explicitly, "...so the ONLY way to guarantee that I can pickup gear at 10am when you open is to book the equipment for multiple days, even if I only need ONE day?" After beating around the fact that the answer was/is "yes", I suggested they look at nearby rental houses (eg. NYCV) and how they structure their rentals, the rep. got very defensive, insisting that they did compare with others and that "everyone does it this way"... NYCV's policy is: pickup anytime, any day, and return anytime during the next business day (aka 10am to 3pm the next day is just fine). Dan's camera is a lot like McDonald's-- it looks shiny and pretty on the outside, and looks like it is supposed to be what you want to buy, but deep down inside, no one in there is *really* a cook (or in this case, photographer/videographer) and if you buy (or rent, ha!) anything from there, you will probably regret it. OH-- and as for nearby school's hiring Dan's for school photos-- DON'T DO IT!!!!! You will get a FAR better product for probably half the price using someone else, and you will also feel better for not giving these people your $! read more

Dan's Camera City - Photography Stores & Services Near Me - Allentown, Pennsylvania

I also own my own photography business and always a positive experience when I am purchasing, trading, or getting something fixed with Dan's Camera. My latest excursion was a non-working Z9 LCD Window and Jimmy helped me through the entire process without stepping foot outside my door and saved me a 45 min trip. Excellent customer service and I will always do my business with this local camera shop whenever I can. Thank you for such great customer service and always being there when I need new equipment, just have questions, or looking to trade in older equipment. read more

Broke my circular polarizer while on a road trip. Found Dan's through Yelp, called them, and the very helpful staff member offered me two replacement options. When I got to town a couple of hours later, the filter was there waiting for me. Road trip photography saved! read more

Before Father's Day, I brought an extremely faded photograph to Dan's Camera City. For years I wanted to try to have this ohoto "restored." I just never did anything with it. I think part of the reason was that my husband said, "don't worry about it." The photograph is a color image (only 3 and 1/2 x 5 inches). It was taken at a Marina in Connecticut when my stepson was three or four. That was more than twenty-seven years ago! My husband and both of his parents are also in the photograph. My husband's mother passed away before he and I met (we met in 1997). And his father passed away several years ago. Anyway, it's very special to us. The people who work at Dan's are so helpful and skilled. It came down to either making black and white images (and sharpening the original contrast) or I could choose the color version and work with them to decide all of the colors in the picture (it was that faded). It did sound fun to sit and select colors, but I really didn't have the energy for it that day. I decided to get four copies of the black and white version and was surprised it really was less expensive than I thought it would be. When I returned to pick up the prints I needed frames because I wanted to give two as gifts. I was hesitant at first because it is a camera shop, and I figured there would be a pretty high mark-up. The gentleman who helped me respected the price point I gave and actually found some very nice frames that were marked down. I bought two wooden frames and two "mat" inserts. I was very happy. I have started to put together a small stack of cherished photos to take next time I go to Dan's. Memories can be preserved sometimes. I really like that. read more

I wish I could give zero stars. These people wasted hours of my time (and gas money) and could have just been honest on the phone before I made a two hour drive to their store. I was looking to sell/trade a few cameras and lenses. I spoke to Manny and Val on the phone before making the two hour drive. I told them exactly what I had, what I was looking to get for it, and how far I had to travel. Both assured me that their valuations would be on par with KEH and B&H. I was even prepared for them to be a little lower since they are a small town camera store. I was in no way expecting to get retail or eBay prices. To say they low balled me is an understatement. They offered me about 65% of the KEH quote. My equipment was in excellent or better condition. It is very well cared for with very low shutter counts. They couldn't and didn't point out any flaws or defects in any of it. What they don't tell you up front is that they won't rate your equipment above bargain (Per KEH: priced to sell, the rating of the equipment is at 70 to 79 percent of original condition) when appraising it, despite the actual condition. So, your equipment could be in mint condition, but they will only value it as if it was beat to crap. Val even had the audacity to lie to my face and tell me she told me that beforehand. She most definitely did not. I guess they thought they had me since I drove two hours to get there. I will be taking my business elsewhere. I caution anyone looking to sell used equipment to do their research before going to this store and know its value. They will try to take advantage of you if you are not prepared. In the end, they lost out, because I was prepared to buy a new camera and lenses from them had they just been fair. If you don't want to buy my used equipment, because you don't think you can sell it, that is fine. But, be honest and just say so. Don't lure someone in and let them drive hours to and from your store with expectations that you aren't prepared to meet. It's the dishonestly and bait-and-switch mentality that frustrates me the most. read more

This store is phenomenal! The staff are not only knowledgeable, they are honest and kind!! I would never buy my beloved Nikons anywhere else! Thank you Dan's Camera for your help today and I'll be back soon! read more

BEWARE, took a vintage fragile sketch to them for copies. This young cockie sales guy said oh that's what we are known for. When i picked it up, it was horrible and the other sales guy said oh if you want all of those imperfections removed that will cost you alot more. I could have done a better job myself at Walmart for alot cheaper. DON'T GIVE THEM YOUR BUSINESS! Manny contacted me about the situation and it has since been corrected. read more

Excellent service, universally knowledgeable staff, great selection of new and used gear and plenty of opportunities to participate in manufacturers events, field trips and seminars. The staff are active photogs willing to share tips, locations and opportunities. You can find slightly cheaper online but the experience, expertise and service by the staff is completely worth shopping here. You can't beat doing business with an independent store that clearly attracts and retains talented staff. read more

I called Dan's camera in Allentown Pa to try and purchase a new Nikon SB-5000 $ 600 flash and they told me they had one left in store. And until I asked if it was new they told me it was a display flash. Very unprofessional and deceiving to try and sell anyone a used or display item for the same price as a new one. I'm a pro photog for 30 years and find this unacceptable ! read more

You'll never find more a knowledgeable and Honest team of people! They make everyone feel welcome regardless of skill level! They don't work on commission either, so you know they don't have any ulterior motives when they recommend you something either! read more

All I have to say is Dan's Camera City is the absolute best! I can't emphasize that more. The staff is awesome and they really set a very high standard in customer service. Where the crap have I been all these years and not once ever stepped foot inside this place? Even though it was very busy, Bonnie was extremely helpful and accommodating. She went over and beyond what I needed and that really is something to be noted. I was in a pickle for time and she sensed that so she put a rush on my custom order and I got everything done in about 30 minutes or so. I couldn't have been happier. Plus, the pictures came out BEAUTIFULLY!! I highly highly recommend Dan's. Professional, good prices and unbelievable customer service. read more

Who would have thought that the LV had such an awesome photography store?!? It seems that every week we are here, we find a new gem. I've been wanting a new point & shoot for an upcoming work trip, but my husband convinced me that I should wait another year. However, we were on that side of town and decided to stop in to see what they had. They have literally the best selection of prosumer/professional cameras that I've ever seen in a store, excluding the mega stores like B&H. They are a bit light on the point & shoots, but they had enough to choose from. I listened in over a few conversations that the staff was having with customers and was very impressed with their level of knowledge of the products as well as their ability to figure out what each person would be most happy with. After just a few minutes, someone stopped to see how we were doing while browsing the camera bags. My husband has needed a new one for ages and today seemed like as good a day as any to buy one. The sales guy was able to make some good suggestions & told us what he used and why and told us that they could check stock in the back for other colors if we found the right bag but in the wrong color. This was hands down the largest selection of bags I've seen in a brick & mortar store. Sure, they have 5x as many online at Adorama or B&H, but you can't get a feel for a bag online. After about 20 minutes of trying bags, we picked out a Lowepro sling bag & the hubs found a new lens cap to replace the one he lost in a snow drift this winter, and we were good to go. Another salesperson rang us up and made sure to mention the free courses they have every Saturday. Yes, you may pay a bit more than you would online or at a big box store, but you don't get service like you do here. Actually the bag was a better deal at the store than online - $5 more than B&H, but shipping would have put us over. I'm willing to pay a price premium to buy locally, and even more so for awesome local service. We'll be back when I'm ready to upgrade my P&S, or whenever we are ready to purchase a new lens for the dSLR. read more

It is great we have such a huge camera store in the Lehigh Valley, but it is completely worthless if you can not get service to save your life. I have been there twice in the last two weeks. The first time I was on the hunt for a new camera. After thirty minutes of looking at cameras through the glass, wandering aimlessly, and waiting for a salesman, I was never helped once by a staff member. Pretty hard to buy a camera without holding it first. So I went and bought my camera at another shop, and returned a week later to Dan's trying to find a case for it. Again, close to half an hour passed without the hint of assistance from a single staff member. The one man on the floor spent the entire time trying to con a teenager into way more camera than she needed. Was i at a used car dealership or a camera place? This is certainly not a store that I will ever visit again. I have better things to do with my time than wait around for lackadaisical camera shop people to help me give them my money. No wonder camera stores are going the way of the dodo. read more

Took my 5d classic for a sensor cleaning and found out they do firmware updates too ! Thank you ! Great service and let me play with a new camera and lense ! Great used equipment and prices are very good! Thank you Scott Brenner! read more

Outside of traveling to NYC and visiting B&H, Dan's is about as good as it gets for camera gear heads. Their store is loaded with the latest camera gear and their employees are very friendly and helpful, without any pushiness or high pressure sales tactics. They will take time to let you use the cameras, answer your questions, and get answers if they aren't sure. I've dealt with probably four or five different representatives there and all of them were great. No, Dan's is not the cheapest store around and yes, you can find it cheaper online. However, if you like to have customer service and someone local who stands behind their goods and services - there is nobody better than Dan's. If you haven't visited their store, you should! It's a busy place, but it's very comfortable and accommodating. They have room(s) in the back where they hold classes and seminars, and they also do some on site shooting clinics and educational shoots. I have taken several of their classes and have enjoyed them tremendously. The class costs are very fair and well worth it. If you value supporting local business, value high levels of customer service, and are looking for a shop that stands behind what they sell - Dan's is THE place to go in the Lehigh Valley for your photo needs. read more

Agree with the other reviewers that Dan's is a rare find for the Lehigh Valley. I was impressed with the staff. After calling all over to find a place to tackle over-sized 13"x17"college diploma reproductions, Dan's was the ONE area business that solved my problem. They used their flatbed scanner to scan and then digitally "stitch" the files together. Then, they retouched blemishes from the originals. Next, they printed copies on an excellent low-sheen artistic paper. They did this all in-house, and the copies look better than the originals. I'm delighted with their "can-do" attitude. Also in store, they have a framing corner where I was able to easily select custom frames for the reproductions with the help of Ken. Perhaps not the lowest cost option, but I am pleased to pay more for one-stop service. read more

I really appreciate the staff at Dan's. They do everything they can to help their customers! I plan on only using Dan's from here on out.

The only reason I give it 4 stars instead of 5 is due to the building. The building is not friendly I first pulled up and it look like I was at a warehouse more than anything else and I wasn't even sure I was in the right place at first. I thought maybe I put the wrong thing on my computer and I was taken to someplace different then then this place. So I was them I probably more windows and more inviting front instead of just two doors with no windows really. Have a couple windows but it looks like a warehouse one thing else. But once you get inside it is nothing but fantastic people who are very respectful very kind, very knowledgeable they do not speak down to me because I did not know much about cameras they are very well spoken and took the time. The inside was immaculate it was like you're in a professional camera store. And I will leave at that cuz I didn't go to the bathroom so I didn't see how the bathrooms were. But being a open transgender woman I had no issue going there and I recommend all my friends going there if they need something with cameras or everything cuz they also do prints of pictures from your phone which I did yesterday and I sold them a camera couple days before that. They should be called One Stop Shop for all camera things. Thank you for the great service read more

The staff is alway so nice and I like the fact they take their time and edit photos for the best quality possible. It's my number one source to get photos done when during scrap-booking. In addition, they also have a nice selection on cameras! read more

Stopped in to purchase an expensive Nikon Lens with some High quality Olympus equipment to sell/trade. The equipment was in excellent shape, in the original boxes when purchased new. The Salesperson, started to go thru the each piece using her computer as some sort of guide...The first piece, an Olympus Mirror-less body, sold for over 2K new, she wrote down $105. Then the lens, a 40-150 2.8 pro lens in the box purchased within the last year for over $1500, still sells for that price new, She wrote down $240. At that point I stopped her from going any further as I felt truly upset and angry at what was transpiring. I let her know how I felt, she made some feeble remark about the values are not her responsibility, and offered for me to speak to a manager. I did. He asked another staff member to review the equipment, offering $650 for the lens, she had just offered $240 for. What if I didn't know better, and accepted the ridiculous offer??? In the end, based on the experience, I decided not to give this business any more of my hard earned money...After treatment like this, why would I reward them by purchasing additional gear?? BEWARE!!! This business remains in a unique situation in the Allentown area....No Competition! You shop there, and because they are the only game in town, you accept what they tell you at face value!!! Don't Do It!! I will never NEVER, step foot into this establishment again, and I will share this story with all I come in contact with! They should be ashamed of themselves!!! The next day, I made my purchase at shop a bit further down the road, and was treated with kind respect and fair pricing....truly worth the extra time on the road. read more

Dan's Camera city is like B&H Photo west of the Delaware River. Seriously, it can be that busy and is an incredible store. The staff is extremely courteous and does not push the sale on you. If you have questions, they have the answers. You are not just another customer to them. The Owners) of Dan's get their hands dirty as well. They are on the sales floor, helping everyone choose from the smallest point and shoot to the Pro DSLR's. Their prices are a bit higher than chain stores, but you get service that really is unparalleled. They have classes, both free and paid as part of the DPU program, which stands for Dan's Photo University. They have a rental pool that over the past year has basically anything a photographer wants or needs. I wanted to purchase a 2500.00 lens but didn't know if it would pan out. I rented the lens from them to test it, which I then followed up and purchased it from them. There can be 20 people in line for help, yet they will still take the time and treat every customer the same. They even know your name when you go in! You are not a number or a sale to them. They want that business relationship and pride themselves on having repeat customers. They are an asset to the area. My only gripes are it's a bit tricky to get to with the crazy intersection off of 15th street and it is a bit pricey with some items. That being said, I gladly pay their prices because if I have an issue or a question they are there to help out immediately. I purchased a lighting kit for school portraits. The salesman gave me his number and said if I had any issues to call and they would bring a kit to the location of my shoot and get me up and running. If that isn't great customer service then what is? read more

Went in so I could print some pics and order some cards. After spending over an hour at their computer - system was at 52% of upload and then crashed. Lost everything. Their response - ya that happens sometimes, sorry. It is also almost closing time so you will have to come back another time. What?!! If you know this is "sometimes" an issue - why would you not resolve it. Or warn someone to chunk their prints down to prevent. Worst. Customer. Service. Ever. Avoid if you can. read more

Nothing compares to excellent customer service, and Dan's surely has that! You get their undivided attention, and honest feedback, that has proven time tested... I trust them. I've learned from them. And always with supportive patience. Don't save four dollars to buy something from China, support our local brick-and-mortar store. These photographers put their whole heart into their jobs and it shows in the way that they really care and listen to help guide you through any dilemmas. 6 STARS!! I miss having them in Easton, but I'm so glad they aren't really all that far. read more

My wife went in to buy a camera I ordered after talking to two different sales people. They said it came with a 3 yr warranty. That's why we waited 3 weeks for it instead of getting it in one day at best buy.. They told her you had to pay for that warranty. VERY MISLEADING VERY VERY SHADY!!!! read more

I'm a full time pro who's had an account with Dan's since the early 90's. These guys are by far the best in the Tri-state area. Recently I switched my full kit from Nikon to Sony 4K mirrorless. Steve Miller was the sales rep. He made my transition fast and efficient with a trade in deal even B&H couldn't match. I can't thank him enough. I feel so lucky to have a team of this caliber in my area. Thanks guys, I really appreciate all the effort on my behalf! read more

They do wonderful work! They work with you and in your price range! I've had posters framed, pictures framed, and now a signed football jersey framed. They are worth the price you pay! They even cut breaks to returning customers! read more

3.5 stars I came to Dan's - even though Best Buy was closer - because I wanted to patronize a local business and because I thought they would have a better selection. I arrived just after they opened and the store was buzzing with activity - several salespeople on the floor and a flash photography class starting in the back room. I went in to buy a Cannon SX120is, but they were out of stock (!!) so I had to upgrade to the SX200is. The salesperson I worked with was less knowledgeable than I was about the different models, and all I had done was compared them on Best Buy's website. That was kind of irratating since I was having to get something other than what I walked in to get and really wanted to know the difference. If someone tells me that another model is "just a little more expensive but they are really the same thing." that means they do not know the models well enough to talk about them. I think its a really good camera store, I just wish a different person had been free when I walked in. Their prices are competetive - you can expect to pay the same price at Dan's as you would if you bought the camera online and I really appreciated that. If you're not from the area, its a little tough to find - get off of 22 at the 15th st exit, go south and turn left just after the Sunoco station. read more

Dan's has been great. I've only used their services twice but they have both been great experiences. A few years ago they restored my grandmother's high school photograph and just recently they printed copies of some old cabinet photo cards that I had scanned. They came out detailed, clear, and professional. read more

I took the Beginner class this morning (in their Easton location) so I could learn how to better utilize my Canon DSLR. It was so great! TJ was an incredible instructor - he was nice, articulate, and explained things really well. I learned so much and can't wait to take the Beyond Beginner class soon. In general, I always love Dan's. You don't feel like you're being sold to - you feel like you're hanging out w/ people who just love photography and are excited about it. They are so knowledgeable and friendly. Such a nice change from places in NYC read more

I know they are a legend here in the valley but, first why can't you have Saturday hours at both locations? Do they not think people like to take pictures on the weekend? The only one with Saturday hours is in Easton. So my wife (who went to school for photography) and I decided to pull the trigger and upgrade her phone. Obviously we had some questions and wanted to look at a few different cameras, most likely we we're going to buy from Dan's. Not.Any.More. we got to the Easton shop mid afternoon. Walked over to the display and looked at a few cameras. Yes there was a small line of people (2) both got waited on. And then all three employees disappeared! Not a single one acknowledged us, looked at us. Nothing. We were there about 20 minutes. Infact the one employee was helping out a customer three feet away and still did not acknowledge us. Other people are right it's like they don't want you're business. So we will take our business to B&H in NYC. We didn't want to order it but their customer service was a lot better even just via email. read more

Spur of the moment, I decided to buy a new lens for a trip the following day. After calling around to every camera store I could find, Dan's was the only one to have it in stock. Due to traffic, I was running late and they close at 6, so I called the store again. They were willing to wait for me 15 minutes past closing! When I arrived, despite being after hours, everyone was incredibly helpful and it never felt as if they were trying to rush me out the door. They answered every question and even offered to put the lens on a body for me to try out. I've never been to Dan's before and didn't get too much of a chance to look around, but it was well worth the hour-plus drive. I'll will definitely be back. They take customer service seriously! read more

Very knowledgable staff, great service and low prices. Dan's is the only place I go for prints, scans and camera purchases. Plus they are locally owned and operated. Support local businesses! read more

I went to Dan's Camera City in search of a simple point and shoot camera. My camera had stopped working a few months ago, and I wasn't happy with the pictures my phone was taking. My husband also wanted a small point and shoot camera to replace the one he was presently using. I met Steve Miller, and he showed me several cameras to meet our needs. He was very knowledgeable, and there was no pressure to buy. I left to think about it, and had enough information to check reviews on line. I returned about 10 days later with my husband, and once again was able to speak with Steve. He told me at my first encounter to bring in my old camera and he would look at it to make sure there was not just something minor going on with it. My husband and I decided on a camera and then I asked Steve to look at my old camera. He noted that the problem was with a setting that was somehow changed, unknown to me. I felt pretty foolish, but he was very nice about the situation. I assured him I would be back when the camera finally quit!! I will definitely go back. Their prices were good, and their service was superb. read more

Ordered Nikon D800E. Very impressed with Dan's Camera City's excellent customer service of ensuring my order went out quickly using my FedEx account. Without me asking, they re-funded their shipping charges to ship my camera since I was using my own FedEx account number. Nikon D800E camera was received as advertised, New in Box, never opened, USA Warranty, and shutter count indicated "1" on receipt. Very well professionally packaged and arrived at my door perfectly. I have been waiting to receive this camera for 3 months from B&H and after much research on the internet to find a good reputable alternative without the continued long wait, I found Dan's Camera City. I am glad I did and received my camera within 2 days after finding Dan's Camera had the D800E camera in stock!! I strongly recommend Dan's Camera City and will shop here again in the future!! read more

I have just had my second class canceled from Dan's. To date I have had 2 out of 4 classes canceled. I don't lose any money and receive a full refund, but it is very disappointing. The Dan's website lists all kinds of classes and expeditions that are available but you would be hard pressed to find the cancelation rate. Why offer the class or Expedition then cancel it? I guess the dollar is more important than their reputation. read more

Very rude customer service ,its like they don't want you to be there and ask questions .In fact they couldn't give me answers in my questions ,you have a better chance to get answers from Amazon reviews. read more

Wanted to do a trade in of several used lenses and teleconverters towards a new lens.. estimated trade in value, based on 50% of Dan's used lens prices, was right around $1000. I was offered $250. In business it is ok to be a bull, it is ok to be a bear, but it is never ok to be a pig. I hear alot of oinking coming from Dan's. You will never see me in that place again. read more