Integrity and sales are not always in concert. HOWEVER, the folks at audiolab were exceedingly…read morehelpful, communicating extensively, after hours and weekends. They gave insightful answers to my questions. Their integrity is exceptional. They put service above sales. This creates trust, thereby increasing sales. Great job, Greg hall

I'm so glad I found this treasure of a store so close to home! I had to replace a 20-year-old…read morehigh-end (Revel) subwoofer and they had the perfect units to not only replace it but improve upon it at a very modest cost. I was amazed at the wide range of equipment available, all organized by price range in five dedicated listening rooms. Sometimes they get deals from manufacturers that are truly stunning! Most recently I wanted to upgrade an old turntable and was able to try out units over a wide range of price points, until I tried an Technics SL-1200G (Grand Class) in the high-end room. Nice but expensive and very heavy (40 lbs). Nick G. walked me through all the various options and I ended up ordering the black-finish version (SL-1210G). When placing the order, Nick noted that he lived very near my house and offered to drop off the new unit once it was in stock and set-up. But a few days later I got a call that the unit was back-ordered and could take over a month to arrive. So he offered to drop off their demonstration unit at my house in the meantime! Three weeks later, the SL-1210G arrived and Nick took care of dropping off the new one and picking up their unit. Now that is amazing service!

I had problems with our complex audio-visual system in our home. I was not able to watch TV in our…read morefamily room. I called several local audio-visual companies and got no response! I tried Surrounds Sounds and John called me back right away. We spoke over the phone and he asked intelligent questions because he is a subject matter expert. After some button pressing and equipment resets, we have our system working again. John was super professional and pleasant to deal with and I highly recommend them for all your home or business audio-visual needs. Mark G.

Smooth service. Each person we encountered had great expertise about the equipment in store…read more Installation was seamless, and best of all, they continue to support us when we encounter a challenge with technology.

During the COVID-19 crisis our new TV is showing up pretty blurry. It's almost impossible to even…read morewatch a movie because it's so distracting. My husband reached out to our representative at Magnolia. This is what he sent back today. I hope this helps others. We are super pleased with the customer service from Magnolia center at Best Buy in King of Prussia. FYI some of the TVs on the floor or actually connected to the Magnolia system. The sales can be amazing. Stay safe and well everyone. am well, and I hope you and your family are safe and sound as well. "As far as why your TV looks blurry, a lot of streaming companies are limiting bandwidth, which will be different from device to device. If I remember correctly, you have an Apple TV hardwired into your network. The only course of action I can think about is restarting your Apple TV. You can do that by going into Settings and General if I remember correctly. Don't reset it, just restart it. That should clear up things a bit. Also, for applications that allow you to do so, change the video quality to HD or 1080P or whatever the highest available quality is. A lot of applications are forcing the default resolution to 480P to limit bandwidth, which will effect each device differently. The major devices (Apple TV, Roku, Xbox, Playstation, etc) will be the first devices effected I would imagine, since they are the most up-to-date applications. I hope this helps. Ethan Nixon l System Designer" Now that is what I call customer service!!

The magnolia setup here is amazing!! The martin logan's are face meltingly cool beyond belief, I…read morethought I could hear clearly before with 5.1 surround sound but damn, these things practically put meyer line array stacks to shame! go check em out, certainly too expensive for me right now, but damn they're fun to check out in the magnolia theater setup room.

I looked online for new listing for records and CDs. Saw the Sansui G-5000 under newly listed…read more Had to have it. Great price, and he also had PMC DB1 speakers in stock at an awesome price. Stereo works great and the speakers are really impressive for the price.

Took a Marantz SACD player in for service as it was having trouble reading discs on March 27, 2024…read more Max (the owner) said it should take 3 or 4 weeks. No problem. Six weeks later, I call and am told that it would be 2 more weeks. Three more weeks later, I call and strongly request that they check the player. The associate agreed to have it looked at ASAP and I was called back an hour later with news that the unit had been cleaned and "repaired." I get it home and plug it in. Same problem, and it only took nine weeks for it not to be repaired. Avoid the Turntable Store repair services completely.

Personal service and a good hang with other audio lovers. They have an in house expert who will do…read moreexcellent maintenance on your turntables and needles. Also have a nice selection of records to go through while you wait

This place is amazing and I'll tell you why: for someone who is a novice, getting into Hi-Fi can…read morefeel incredibly intimidating. But John and Co. make everything feel relaxed and fun. We get Into it to enjoy music right? So John had my girlfriend and I sit with him for over and hour demoing amps and speakers. I ended up buying a Rega Elex MK4 which was a massive upgrade for me and honestly a big investment, but they really did not push me to spend one dollar more than I could afford. While we were there I told him what bookshelf speakers I had and he connected some similarly sized bookshelves with a pair of REL subs and I was just completely enamored with the suddenly gutsy sound. Fast forward a couple of months and I went to buy the REL, which has totally exceeded my expectations. My system is like new and I am enjoying everything in my collection for the first time all over again. John and everyone at Audio Connection: you guys have a customer for life!

Dmu is a great store for DJ's looking to purchase professional equipment. Their prices are fair and…read moreyou get personal service. I recommend a visit.

From the owner: DMU carries a full selection of pro sound and lighting equipment with all the top brands in the…read moreindustry; Behringer, Boss, Cerwin-Vega!, Chauvet, Cortex, Edirol, ETA, GemSound, Gemini, Hosa, Hybrid Cases, iKey-Audio, JBL, Mackie, Martin, Numark, Odyssey, Ortofon, Pioneer, Rane, Roland, Shure, Ultimate, Vestax. DMU is an authorized dealer for all the product it sells. All merchandise carries a full manufacturers warranty on all new equipment purchased through us. Some of our merchandise include DJ speakers, DJ lighting, DJ controllers, DJ mixers, speaker cables, amplifiers, microphones, microphone accessories, trussing, car audio, and much more. DMU offer rentals for any occasion throughout the Hudson Valley area. Speakers, CD players, PA Systems, lighting, amps, mixers, microphones and more are available for rent. DJ services are also available. The DMU team of DJ's are professionals in their fields, they know how to get a party going right!

Not just 5 stars for the excellent customer service, but also for the authenticity of this gem!…read moreFrom the moment I walked in, everyone was welcoming, friendly, and genuinely helpful. The store has a variety of inventory, and thanks to their amazing organizing system, the records are easy to search through--you'll have no trouble finding exactly what you're looking for (and probably a few surprises you didn't know you needed!). I loved the character and charm of this cozy shop, tucked away in downtown Collegeville. It has that local, authentic vibe you just don't find anymore. The owner and staff were kind, approachable, and clearly passionate about music. A must-visit for any record lover! Thank you and I will be back!

My go to record store. Great selection of new albums and if he doesn't have it, he'll order it for…read moreyou. I inevitably wind up chatting with the owner on "what are you listening to lately?" I've picked up some good ones on his recommendation and hope he gets the same from mine and they show up in stock.

Audio Den is outstanding in every way. Malcom in sales is the best--so knowledgable & professional…read more A pleasure to work with. James Feldstein & Roy also fantastic--their knowledge is second to none I thoroughly and with no reservations recommend this store. Sheldon Simon

they are not great as they used to be because they don't have a showroom as they did in the past …read more It's hard to audition equipment if you can't listen to it . over the years they were great but I understand brick and mortar audio stores are becoming rare

Could've sworn I wrote a review the first time I used Coughlin's repair service. I loved them the…read morefirst time. Love them the second time. We have an expensive flat-screen TV that we bought in 2010. It's a Toshiba Regza 46" (cost back then was more than $1000). I love it. The base is better than newer tvs because it's a lot more stable. It finally started getting quirky in 2020. I took it to Coughlin's and they were super attentive and fixed it for about $150 (cheaper than buying a new one). My spouse uses it and wanted something bigger but opted to keep the repaired and working Toshiba as a backup. We sure needed it. Bought an XBR800H Sony 55". I had it on, turned it off for a little while and turned it on but the screen was a light black and power was on. Thank goodness I remembered Coughlin's. Since the Sony is more of a computer than a tv, I didn't know if they'd be able to repair it. $175 a few days later and we have the what was a $600 tv working again. I loathe loathe loathe Sonys. I swore I'd never buy another decades ago. But I forgot ... This time, I told my spouse to remind me not to buy a Sony and I will be reminded if I touch another Sony again. But Coughlin's will be around to fix it when it stops working. I like the shop, the price, the dogs, the employees and the owners. It's funky old and fabulous. Everyone in the shop has been super nice and helpful.

We had a great experience with Coughlin's…read more All the HDMI ports on our several years-old LG TV had stopped working. Knowing that most electronics are built with planned obsolescence, and that current similar TVs are much cheaper now than what we paid for ours, we wavered back and forth over trying to get it fixed or just buying a new one. I hate unnecessarily adding to landfills, so we decided to call Coughlin's. They were honest and upfront about everything from the start. They charged us a reasonable fee for pick-up and return, which would be applied towards the price of repair. They weren't able to find a new board for our older TV; Dan said he could try to fix the current board, but that there wasn't a 100% chance of success. Fortunately, they *were* able to fix it and get our HDMI ports working again. Yay! When they returned our TV they made sure that all the HDMI ports were working properly with our setup before they left. Hopefully this has added at least a couple of years to the life of our TV. Dan did say that when this particular set came out it was a top model. And they never tried to sell us a new set instead of trying to fix our old one. I appreciate their honesty and great service. We will definitely go back to them when we do need to finally replace our TV. Thank you!