Abe did an excellent job on an iPhone screen repair. He was very competent, very helpful, and very…read morepolite, and the price was better than anybody else's I've seen. It took about an hour and three-quarters from start to finish, including an iTunes reset (and a *lot* of other customers Abe was dealing with at the same time). Plenty fast enough for my needs.

I thought this was an abstaining company. I dropped my two devices off and since then trying to go…read morepick them back up and they have a voicemail on their phone. That's saying that the store is closed due to flooding that happened a month ago back in July and it's August about to be the end of August. You can't leave a message when you go there. They're never open so it's making me wonder what's going on. I'm not right now with store very disappointed

I do Not, no not at all, like shopping on Christmas Eve day. The crowds? Ugh! The impatience? Ach!…read moreToday I had to take my two young men shopping at T-Mobile Airport Center, Allentown. I had promised to keep, you know the feeling? Donna (or Dona?) are my experience, and the "boys" experience simply the best shopping experience I've ever had! Well, maybe the 2nd best after choosing wedding rings many years ago. She was patient with each, and she answered all but one very detailed technical question. The one answer she didn't have? Well, she raced him looking it up online! My guys live life through the lens of the Autism Spectrum. That can make shopping a trying experience for some sales people. To see them both relaxed and having fun was a gift I hadn't thought to hope for. Thank you Donna!

What the phone two months ago at t mobile on airport road in Allentown pa. Within two weeks…read morethere was a problem with the phone i went to T-Mobile at another location. The guy did some pushing around on the apps and said, that's all they could do. It should be fixed within 2 weeks. The phone was overheating, the call in speaker wasn't working. The phone was freezing and when I was trying 2. Read pages the phone would not stay focused and kept flittering. Also, when I would try to scroll down the phone would take me right back up to the top of the page.. i went to the Airport Road location where I got the phone last week and they told me it was on warranty that they would order me a new one.I'd have two weeks to pick it up. 4 days later they told me.I had to come pick it up if I didn't pick it up.It would be sent back. I called 611 on my phone because I couldn't get in right away. I work all weekend. They said, no problem will hold it till Monday. So I go in yesterday. A guy named Brandon approached me and asked me what was going on with the phone and I said, read the notes it's all in there, he said, no, it's not what's going on I said I'm not going to go over all this again with you. I want to pick up my phone.. he opens app my account.\n And whatever he has to do, he was doing on his little computer or tablet. Meanwhile, he's humming to the music and moving his body to the music and his pants are hanging down his rear end, like the young kids do so that I could see his underwear.. very, very unprofessional.I was not happy about this because I just bought the come in on my only day off and to top it off.I was charged for the the cost of having the phone mailed to the store.It was a service fee. Granted, it wasn't much, but why should I have to pay for T-Mobile to send a phone to a store?When this wasn't even my fault to begin with, it was their faulty phone.They should pay that so I complained about that. I went over to the assistant manager and I asked if someone else would handle working on my phone and taking care of the issue.She didn't get up off her chair.I said, could I please talk to the manager.Well, she's on a conference call.I said okay, then I'd like a phone number.If your district manager , she gave me a business card that had the store manager on it. She\nDidn't even bother to help with the situation.She just walked away terrible terrible. So Brandon half an hour 45 minutes later. Still can't transfer the information on my phone to the new phone. So I said to him. Why don't you see if someone else can help you? He ignored me so after a little bit. He walks to the back office. He comes back out and he says I'm gonna refund you. The shipping fee I cannot help you. You do what you need to do. And that was that. I walked out. Now i'm stuck with a phone that overheats and doesn't work!! I did notify the Better Business Bureau.And I think the f c c handles something like this for complaint so i'm going to contact them. I did call Samsung to see if they could help me and the only way that can is if I send them my phone which I can't do because I need it. I don't have another phone nor do I know someone who will lend me their phone. What I should have done was read the reviews for this location because they're all 1 or 2 stars. Don't go here.Don't even go to t mobile period get another phone from someone else

The best place for new, used cell phones. Many companies to choose from if you need a new plan…read more Repairs on phones and computers are done well and at very reasonable prices.

every time I go to get my phone fixed there the screen is always lifted and I have to pop it back inread more

Great service....Thanks Denali for all your help & patience with me picking out a new phone!!!…read moreHighly recommend.

Manager is severely misinformed causing me a substantial monetary loss and wouldn't even provide…read moreher name so I could document my conversation. Twice I went to her store to have a conversation about the phone buy back program and twice she gave me the wrong information. She didn't even have the courage to provide her name!

On April 4th 2023, my mother and I visited a T-mobile store. When we walked in, the sales…read morerepresentative, later identified as Michaela the Store Manager, asked us what she could do for us. We informed her that we would like to upgrade my mother's phone to the latest iPhone. I decided that I too would want to upgrade my iPhone and my mother's iWatch. Michaela asked which iphone, I responded the latest they have. She showed us to the iphone section and recommended we trade in our iphones for the latest iphones in the larger size. Then she left us. As we waited, from across the room while she was attending another customer, Michaela asked us which phone we would want in an elevated voice. We told her we would like what she had recommended. Michaela goes to the back and gets a few devices then we go to the counter where the register is. At this time, there was another store representative and other customers. There was a particular customer that wanted to pay a phone bill. He seemed confused about the store he was in. Michaela was short and rude with this customer which happened to be an elderly person, not tech-savvy and confused. Instead of being compassionate, Michaela was totally unprofessional. Michaela shifts her focus back to us and tells us that we must purchase an accessory with the new iphones and that this was an Apple policy. My mother and I were surprised as we have never heard this before. Although we did not need it, to comply with Apple's requirement of purchasing an accessory with the new iphones, we inform Michaela that we would go with an Apple Tag and a pop ring for the two iphones. Then Michaela begins unpacking packages and asks for a credit card. She tells us the total and we pay for my mom's phone and accessory first. After the transaction, Michaela places my mom's new phone by my mom's old phone in front of us. The new phone is not the iphone my mother wanted. We informed Michaela of this and again, she was short, rude and unprofessional- this time towards us. She said there was nothing that could be done besides us paying a restock fee however, we could not get the old phone back, would need to pay for a new phone and we would lose the credit received for the old phone. None of this made sense, especially because it all turned out this way due to the lack of service and attention Michaela provided. Since Michaela said nothing could be done, we believed her (big mistake). We were so dissatisfied with the T-mobile service we received from Michaela, Apple policies (made up by Michaela), and T-mobile policies (made up by Michaela) that I told her we no longer wanted to proceed with my phone upgrade, required accessory or new iWatch. We left the store for about 30 minutes while Michaela transferred the data from my mom's old phone to the new phone. We later returned to pick up the new phone and Michaela said that because the old phone was cracked, we might not receive the credit. Michaela should have inspected the phone prior to the transaction. I asked Michaela for her DM's phone number or email. She said that she could not provide this information. This whole day was a scam. After we left the store, I carefully read the receipt and consulted with a former T-mobile associate. Per the receipt and the former T-mobile associate, we would be able to return or exchange the incorrect iphone we received due to lack of attention from Michaela. The store's DM called me earlier on April 5th 2023 while I was at work. I asked him to call me back after 5pm EST and he did not. When I called him at the number that he called me from, someone else answered from a store which was not a help. So on April 5th, I returned to the store and informed Michaela of what the receipt states. Michaela disregarded what I said and kept referencing back to there is nothing they could do. I step out of the store and call T-Mobile customer service which confirmed that we would be able to exchange the device for the correct one and transfer the credit received to the new phone. I go back into the store and ask Michaela to hear out the T-Mobile customer service representative and available options. Michaela refused. I asked if she could call her DM so her DM could speak with them and she said that her DM was no longer accepting calls although I heard her speaking to him moments ago. She then tells me that I need to leave the store and I tell her, while I am on the phone with T-mobile's customer service (recorded line) that I was doing nothing wrong and need my issue which she caused resolved. While yelling at me, around 7:40pm EST, she told me that she needed to close the store before it got too late because of her safety. I told her that the store does not close until 8pm and she should not be closing the store early. While she is at the door holding it open, she calls someone and tells them in a loud manner that she is going to "pop" me which mean "hit" me in slang language. She also turned away customers in front of the

From the owner: Visit the T-Mobile store in Allentown and discover America's largest, fastest, and most reliable 5G…read morenetwork. Shop our best low-cost plans with no annual service contracts - plus our best smartphones, cell phones, tablets, internet devices, and latest promotions. If you're interested in joining the Un-carrier, our staff at 3100 Tilghman St #3 can assist you in the switching process. Masks are optional for fully vaccinated guests except where state or local ordinances require all guests wear a mask at all times.

Dear Yelpers, My…read morecompany has hosted with INetU for 11 years. We placed our first small test server with the company in January 2000. Since then, we've grown to five servers pushing through approximately 3 to 4 terabytes of data each month. We run RedHat Linux Enterprise on all of our servers. These machines are managed by INetU fully and completely. They handle all of the security, upgrades and maintenance. The machines we use include: one master Write/Read MySQL database server, three Apache web servers with MySQL read-only slaves, and one email and DNS machine. In our time with INetU, we've found the staff to be amazingly supportive and knowledgable, consistently going above and beyond what we'd expect. When we have questions or queries that aren't exactly part of their job, they do the research and help us get the answers we need. Their follow through on issues is second to none -- we only wish our other vendors would be even half as responsive as INetU. (Verizon ant AT&T, you could both learn at least a few things from these guys!) When we need something, they're just a phone call or support ticket away. I love that when I pick up the phone to call them, I immediately get in touch with someone who knows what they're talking about and can help. On the rare occasion that the person I reach can't help me, I'm still always amazed at how easy and fast the escalation to someone else is. There is NO twisting arms and pulling teeth like at some of my other vendors, *cough Dell, cough Verizon*. I remember about a year ago when we were having issues with speed on our site. We believed that simply adding another server to our setup would be the best solution and proceeded to ask our account manager (Brian) to put together a quotation for a new server. We were OK with the added cost of doing that, but in explaining our needs, Brian suggested we first talk with their engineering department to see if there was something we could tweak in our configurations to save us from adding another machine. A few emails and a couple days later, INetU's engineering staff had helped us change some of the settings in our Apache configuration and, without adding any new equipment and without any added expense, our sites were running faster than they ever had... over a year later, that change is still in place and we're still using just 5 servers. We love the online Client Center and ticketing system. It makes tracking our usage and our support issues very simple and convenient. We also love the security and piece of mind that the client center provides. In all our time with INetU, we have NEVER had any extended outages and short outages for something like a hardware failure are always handled quickly with care and concern. I strongly recommend anyone looking for managed hosting services to check out INetU. In fact, I recommended them to my brother-in-law back in August 2010 -- his company reviewed various hosting companies and chose INetU. They began migration in October and after a few months of testing, they went live in January 2011. They've been extremely pleased with INetU's network, service AND the money they're saving over the previous hosting provider. Thanks for the 11 years of great service INetU... looking forward to many, many more! ~~ Kenn W. 21x20 Media, Inc. http://www.21x20.com/

We have been hosting on InetU since June 2002. Prior to finding InetU, we had been hosting with a…read morelocal ISP that could not keep pace with our growth. When I spoke first to Dev -- before signing the contract -- I told him my only criteria for success was that I was able to sleep nights. It has been my only standard since signing. He promised his company would not ever let me down. In 9 1/2 years, InetU has never forgotten that single promise that has kept me loyal for this long in an industry that pushes ever forward to cheap and free. There are probably hosting services out there that are far cheaper than InetU, but I'm certain that none of them would ever make -- and keep -- such a promise. At every step of our growth, InetU has been ahead of us, monitoring and recommending solutions that would keep our services up and running for our clients and brands, especially during new server migrations (there have been several, including two moves to separate dedicated MySQL servers.) My account rep keeps in contact with me regularly and the tech support staff is top notch with each having a width range of skills. There is no "escalation" process; issues are just handled with the first phone call. And the few times we have called in a panic due to some human error on our part, restores have been quick and complete. I'm still sleeping nights and expect to as long as we are hosting with InetU. And I don't see that changing anytime soon!