I needed a new screen protector for my phone. The rep was fast, friendly and helpful!read more

I've been to T Mobile in Bethlehem, PA a few times in the past few weeks for a small issue with my…read morephone. I've been a T Mobile/Sprint customer for 26 years, same phone number. I have to say one thing. Tony at T Moblie in Bethlehem is a Bear, with a Lions Heart and a total Professional with His approach, demeanor and Presentation. And that T Mobile Store other Employees. Great place to do business. Hats off to ya Tony. God Bless and God Speed. -Emmet O.

First time here. Xbox series x or s was overheating too much so we brought it in got $20 off and…read morehopefully a was little body to get it fixed a bit quicker.. just put it in so not sure how it will go yet but do far so good!

I was in big trouble. I woke up to find my iPhone 10 dead when I woke up. It was fine before bed…read more Went through the general emergency reboot steps without success. Plugged it into a PC but it was unrecognizable. My phone is a requirement for my work and other functions due to two-factor authentication. I found uBeakiFix in Center Valley, PA on my map search and drove over an hour to get there. Jacob was knowledgeable, friendly, courteous and emphatic to my concerns. Jacob quickly confirmed it was my battery and lucky for me they had one. Jacob replaced the defective battery and calibrated it. I was back in business in one afternoon. What Jacob doesn't know is I have cancer and this was a challenge for me traveling there due to the pain I'm dealing with. If he couldn't help me that afternoon I would have been challenged trying to come back. He exceeded my expectations. I'm grateful for Jacobs quick actions and the services he provided by uBreakitiFixit. Thanks Jacob for making my service experience outstanding.

Due to changing different people on our plan, I had to go to this store on two separate occasions…read more I worked with Julio and Chris. Both gentlemen were terrific and incredibly helpful. They were patient with all of our changes and requests and worked to find us the best deals.

Making everyone wait outside when there is plenty of room to stand and wait in a line inside the…read morestore is completely ridiculous. The service used to be top notch as far as coverage but now they've dropped the ball. I've had way too many issues with them ever since moving to the Lehigh Valley. My friends have also had the same issues in other cities and we're all just tired of the high prices and degrading service. I had enough and switched to a new carrier yesterday and I can tell you the bloatware they dump in the phones is a LOT.... I would recommend you all to shop around and compare plans, not just from the main carriers but also check out new carriers like Mintmobile. In Europe my friends all laugh at us because they're paying $20-$30 for service while we all get gouged in the US from these big carriers.

****STAY AWAY****** this ****THEIF*** told me my ps4 has a…read morebad motherboard and they cant fix it and said to call sony. they will replace it . ... i called sony (the real techs). not this LOWLIFE THEIF!! from ***HAPPY FIX****sony says the diagnosis was totally wrong ..and sony got it running great in under 10 minutes!!! this joke couldn't get it running? sad... and this LOSER LOWLIFE *****THEIF***wont refund my 26 dollars .thats ok though hes struggling with his 5 customers a day hes desperate and it shows. ( dont care) what a pathetic lie and pathetic attempt to try to diagnose the problem . ... and he had it for 5 days with no phone call back...i had to go there ***** i'll be spreadin the word all over ... believe it............... ****HAPPY FRAUDS*****... should be the name****THEIF**** good luck with your failing pathetic so called business......*******THEIF

I brought in a friend's phone because he could not receive my calls. I suspected that it was…read moreblocked but could not figure out how to change the settings. I did not specifically say this. The first thing the repair guys said was - the glass is cracked and it has the antenna so it needs to be replaced. I asked what if it's not the glass. the receptionists said then we will put the old glass back on. (odd) i said what if the phone still does not work? we went round and round. So i left it and came back - the glass was replaced and it still did not work. NOW they checked by calling with their phone and with my phone and low and behold it was blocked. AND THEY SHOWED ME HOW TO UNBLOCK IT! Do I get an apology? no I get defensiveness. "This is not what we do to check if its blocked". (Excuse me - that is what you just did). The professional thing to do was to take the least expensive option first. And by the way $120.00????? I could have gotten the glass replaced for a lot less... NEVER AGAIN!

The best place for new, used cell phones. Many companies to choose from if you need a new plan…read more Repairs on phones and computers are done well and at very reasonable prices.

every time I go to get my phone fixed there the screen is always lifted and I have to pop it back inread more

Called this morning to see if I qualified for an iPhone upgrade since it wasn't completely clear…read moreonline. They took my info and said yes, gave me a price estimate $80 to upgrade. I drive ~25 minutes to the store this afternoon, speak to the same gentleman I did this morning. Suddenly I no longer qualify for the upgrade and would need to pay full price for the phone or pay more to have an advanced plan to qualify. I was very disappointed with this and got stuck in traffic on the way home to add insult to injury. I left that yogurt store, and I didn't get the yogurt that I wanted. And then I had a hard time the rest of the weekend.

Were extremely rude, unable to help because they are "not technically a real verison store."read more

Better than the other pawn shops in the area. I bought my Samsung cell phone in to sell, and I was…read moreoffered double the price that the shop down the street called easy money provided. The one employee was a straight shooter and didn't bs at all, the other guy that worked there just sat there playing video games. Nice place overall

This place is awesome. I bought a huge big screen TV for my daughter. She loves it... works great!…read moreThanks Pete and Ed

These sales representatives have been listening to my calls. And sold my kid a way too expensive…read morephone play they are absolutely atrocious and they are run by government snitches. ZERO STARS!!!! They share and sell your information and every time I call 611 someone answers and says that they have my name and my name isn't common. Find another phone plan and company because At&t is literally a sell out.

Recommend this store . To everyone I know. Was in and out in 10 mins to get my esim swapped over to…read moremy new device. Nyel was respectful and showed me a few promos !

PSA If you're someone like me that holds onto their iPhones for as long as possible (i'm talking…read more3-5 years) and replaces the battery after it's been "significantly degraded" according to the Battery health settings, make sure you get to the Apple store HOURS AND HOURS before they close (actually AT open might be best) because tonight has now been the third time in THREE (3) years that I have been turned away for not getting there early enough EVEN THOUGH the "Genius Bar" appointment for battery service lets you make it for ANYtime of the day, they WILL turn you away without warning if they determine they dont have enough time to swap out your battery, something that seems to be a trend there. Back in 2022 with my iphone SE (2020) I was turned away on two different occasions because of how behind they were even though it allowed me to make the one appointment for 7pm and the subsequent one was made for 5pm (I was still declined services then) and the store is open until 9pm.... I understand the world doesn't revolve around me and there's other people requiring the same type of service and employees get behind but this is APPLE that we're talking about. Apple If a store is knowingly going to turn away customers after a certain time then WHY DO YOU LET THEM MAKE THE APPOINTMENT in the first place? There should be a disclaimer or a warning or they should BLOCK OUT these preset appointment windows if they know they can't provide the service in that time... That's just common sense! Tonight's Genius Bar appointment was for 7:05p for a battery replacement. I'm then told to come back tomorrow before noon if I want this done at a reasonable enough time... So what, any other person that happens to make their own appointment after "noon" tomorrow you're also going to turn away with no warning ?? UNACCEPTABLE. In 2022 after I was FINALLY able to get my battery replaced on my 2020 SE, I received an email asking for feedback and I explained this exact thing that happened to me then and here we are 3 years later and no change. It seems like they just expect you to think logically and think that a battery swap appointment at 7pm you must be out of your mind!!! Okay, I get that with the "how behind you are" explanation, but where is that on the website, and why is that MY problem as the consumer?? Had I been warned, I would have never made an appointment for this service THAT late I guess. I will be asking to speak to a manager tomorrow regarding the absolute inconvenience that has been felt now across three years, two apple devices, and who knows how many other unfortunate victims over that course also wasting their time and just having to take it up the tail pipe because Apple said so

Impossible to just come in and buy a stupid phone. They have to get a genius (moron) to get a…read morefreakin box!!! But first you have to wait about 700 hours!! Okay a slight exaggeration but I probably could have had it shipped with less of a headache than dealing with the arrogant idiots at the store