Put on a display for my iPhone 15, a few days later I get the message "finish your display repair"…read moreand in order to do that I have to update IOS, can't do THAT because it doesn't recognize my display. It goes round and round and so I'm stuck. They won't fix it. Said it's an Apple issue. Horrible work ethics.

From the owner: Our business phone tablet computer watch repair and sale accessories servicesread more

How do you recognize real professionals? From the fact that they know their own expertise and…read morewhether it is enough to tangle certain problems and they do not try to sell you unnecessary service/items. This is such a place and I highly appreciate their advice. I went here to ask for help with some problems related to my laptop and the person soon understood that the laptop would need further inspection and directed me to another place nearby which specifies on laptops (and we're also able to resolve the issues). Thank you for such professional care and advice!

The guy has a big ego and doesn't know how to fix devices very rude and cursed at us.read more

I was visiting from out of town and I needed some work done on my phone. I thought it would be…read moresimple because the port on my phone was just not consistently making contact. The friendliness and service that I received at this Verizon store was absolutely wonderful. The gentleman who helped me spent a long time and thoroughly cleaned my phone. It made a huge difference. And then I was not charged anything for the service. If I lived anywhere in the area, this would absolutely be my Verizon store. I am so appreciative of the way that they treated me and I'm sure that that's the way they treat all their customers. Lev

Once again this store had amazing service. Whenever I have a problem, question or need assistance…read morethis TCC Verizon store is always helpful. I truly recommend anyone who need anything for phones, iPads etc to stop in. You will not regret or be disappointed by your service . Thank you again for your assistance TCC. Verizon!!!!!!

I wouldn't let my worst enemy come to this store. Came in wanting to upgrade and stood in the EMPTY…read morestore for 10 minutes. You would think that's the worst of it though. NOPE! While standing there I called their phone number. Giving them the benefit of the doubt - Maybe they aren't sitting in the back watching me on the cameras waiting for me to leave. started to think maybe they had left - didn't make sense since the doors were wide open and I came at 7 and they close at 8. NOPE after two calls a guy walks from the back and says "Did you think that was smart? To stand here instead of knocking? I was using the bathroom" okay? I did not ask - I'm a customer and I'm here for one thing but then he proceeds to make it his mission to KEEP asking me if i was smart while I'm trying to hand him my ID to be helped. He was so dead set on getting me to talk about anything else other than what i was there for. So after he asked for maybe the 4th or 5th time "does that make any sense? are you smart?" I reiterate I'm there to upgrade my phone. He then proceeds to laugh in my face then says "Are you going to be a human?" I did not raise my voice PRIOR to this comment as he continues to laugh in my face he then decides to say "There's a corporate store down the block - They'd love to help you" I put my ID back in my pocket then finally gave him some choice words. If he did not want to help me he shouldn't have came out but where does AT&T teach you to laugh in your customers face and treat them as a sub human when they simply wanted to do business. If you want to be disrespected form the very minute you step foot inside the store go here. If you actually want help I suggest you switch from AT&T.

Worked with Breon Swanson today to buy and set up two new iPhones. He was incredible. Very helpful,…read morecalm demeanor (for this stressed out woman!), funny and informative. Enjoyed what could have been a hellish experience, which is what I was expecting. I've held off so long on getting phones partly because I didn't want the hassle, but Breon made it easy as pie. Thank you! Also, Dayna was helpful to us the week before when we made our preliminary visit. Appreciate the helpfulness and calm attitude toward customers. I felt no pressure whatsoever and had every single one of my many questions answered. Thank you!

Reliance Wireless the worst place to ever do business with these people literally took 3 months to…read moreresolve an issue that was their fault that it was pure theft to my Capital One card and they stated within the in the 3 months that they were wrong of course they didn't want to escalate this anymore so good for Capital One again don't do business with these people they will waste your time try to rob you and take advantage of disabled people and the elderly as you know Steamtown Mall there's a lot of elderly people please keep your parents grandparents away from Reliance Wireless they have their Verizon name on top but they are not truly Verizon they're called Reliance Wireless

Dwayne is freaking awesome and the portrait of professional phone genius all rolled into one.read more