Great place to go if you have ANY issues with your phone. I've been there a few times for issues…read morewith different phones. The owner, Chance, is extremely knowledgeable and very helpful. He's very reasonable with pricing and is as honest as anyone could hope for. Go with confidence. There are no negatives here.

Horrible service. Went in to have my iPhone display repaired due to a small crack, whatever he used…read moreis not recognized by my phone and I can therefore no longer install IOS updates because I get the message " display repair not recognized". I tried to get it resolved but the owner totally dismissed me.

My Video on my HP Pavilion had been flickering for awhile and seemed to be getting worse. I…read morethought about repairing it by replacing the video cable, which is usually the problem, but decided against it. I found Borked PC on my phone mapping app and decided to give them a try. I'm glad I did. After ordering the part and setting up a drop off date for the repair, they were finished within a few hours of drop off. I found them knowledgeable, quick and professional. I recommend them to anyone without reservation.

I rarely write bad reviews, especially when it comes to family-owned and operated businesses. With…read morethis one, I had to ! My son wrote this review on behalf of my elderly aunt. In my son's words: My elderly great-aunt ("Elle") who lives in the Bangor area signed up for this "service" to keep her PC protected. I have reason to believe this business is dishonest. I went into my elderly aunt's house and helped her out with an issue she was facing with getting [gmail]. [com] to load up on her chrome browser. Apparently, she had been working with these folks at "borked pc" for over 2 months to get this issue resolved. I identified the issue in less than a minute. Her Chrome browser had 2 profiles, one of them active and the other, signed out. Elle recognized neither one of these profiles. So when she typed in "gmail.com", it would take her directly to the gmail account associated with the active profile on her browser. She neither wanted that account nor remembered creating it. So I deleted both the profiles on her Chrome browser (1 active profile, and the other signed-out profile as well). I put in the google credentials Elle wanted, and that was that. It resolved the issue. Took me all of 3 minutes do do all this. Now, here are my issues with Borked PC: #1 - Instead of fixing this simple issue, and charging Elle a one-time fee, they left the 2 unnecessary profiles on there, and NEVER ADDED "The" account / profile (google account) that my great-aunt actually needed. That would have been a simple and permanent fix. Instead, the folks at borked pc signed her up for a $30 a month "support plan" to "help" her with future issues or training. I honestly think that it is unethical to sign people up for plans for what should have been a simple one-time quick fix. I do believe in the possibility that the 2 useless google profiles on Elle's chrome browser were created intentionally by the folks at borked PC to lead the browser to a wrong gmail account, so Elle would keep going back with a persistent issue, making the case for a "monthly support" that much more seemingly important to Elle. #2 - They installed an application "tier2tickets", and labeled it "borked pc" and put an icon on the shortcut with a borked pc logo, probably for easy identification. A few days before I came in to look at her PC, Borked PC had sent her an email that the application I mentioned above was removed from Elle's computer. Days later, I noticed the application still sitting there, and it was unmodified for months. The application is one of many commonly used technical support applications, and it works based on trust. It allows a tech support person to remotely control your computer, add or remove files on the clients computer, install or remove software, and conduct other maintenance operations remotely. In the wrong hands (scammers), it could be used for nefarious purposes and can be used as a ransom ware by unfairly controlling a target's computer. And it was just sitting there, allowing Borked PC to control Elle's computer at will, despite the email days earlier, declaring that it had been removed. I removed the application in it's entirety, removed any other software that Elle did not need, use or recognize - Including microsoft teams which, by the way, I wrote the source code for and CAN be misused. #3 - These are rural parts with a mostly retired older population that isn't tech savvy. I believe that at many levels, there is a concerted effort from Borked PC to get people to sign up for support SUBSCRIPTIONs when it is SIMPLY NOT REQUIRED for most of the issues that people show up to Borked PC with. These folks seem to be cashing in on this population in the area. I personally wouldn't go to them unless I needed a screen replaced or a hard drive replaced - but will never allow them to put any software on my computer, let alone pay them a subscription. About me: I been a Software Architect for 12 years with Microsoft in Redmond WA. I currently work on Big Data, Progressive Artificial Intelligence, Bias detection in AI and Machine Learning. I know what I am talking about, especially with these mom and pop shop level technology scams that I mentioned above. Borked PC needs to get their act together and work more honestly, or I can force them to. And it would be wonderful to meet you in person. Waiting for your response !

Update: after my laptop died, I made a few calls about prices. I have nothing but the best to say…read moreabout this place. My budget was very low. John had what I needed in my price range. Any questions were easily answered. The level of service is definitely top notch! Needing a computer for my media, I am careful / selective about who I deal with. I will definitely be dealing with Electronics on Main any time. Especially when I need an upgrade. Also easily recommending to anyone. Thank you very much for dropping my stress down a few levels!

No stars! NEVER buy from this guy! I spent $600 on tablet…read moreand never able to use. Locked out after creating new Samsung login and signing into google login but then went thru update and locked me out! I took in to him to help me and he told me nothing he can do and wouldn't take it back either reason "it's locked no use to me". Now only choice is to bring to Best Buy see if they can help me or recycle it! Never again buy from this guy!!!! Wasted my money!

I sent my daughter's iPhone in to get her cracked screen fixed, and I'm so happy with the service…read more They did an amazing job -- the phone looks brand new again, and you would never know the screen was cracked. The repair was done very quickly, and the quality of the work was excellent. Everyone was also so nice and professional throughout the process, which I really appreciated. The price was absolutely worth it and honestly saved me from having to buy my daughter a whole new phone. I'm beyond happy with the service and would definitely recommend them to anyone who needs a phone fixed.

These guys aren't just awesome they're so honest it's surprising, since the computer tower we…read morebrought in wasn't ours. We had to describe the complaints my sibling has repeated for a little over a year now. The guys instantly said they were almost positive they knew what was wrong and asked if we had a few minutes to wait. And in those few minutes they fixed the issue and just charged us a diagnostic fee. We had expected needing to replace/buy something for the tower. (My father and I were getting it fixed as a surprise for my sibling's birthday.) the honesty from them was incredibly refreshing. Also, they were very helpful in just moving the tower about. It was heavy and my father's arm was in a sling from a recent surgery. I would have moved it but they politely offered to remove it from the car and place it back in once it was repaired. I strongly recommend going here if you need you computers fixed. (We were also recommended to go there.)

My insurance company referred me to Dergham IT to have my MacBook repaired. They said that Dergham…read moreIT was the most reputable in the Lehigh Valley Area. Well, they weren't wrong! Mark went above and beyond to fix my MacBook, and I greatly appreciate it! He provided A+ service, and I will definitely be a returning customer! I will suggest Mark to anyone I know who has a computer problem. They are far better off bringing it here rather than GeekSquad.

Scott has helped me for many years. He setup a new computer from Amazon an discovered it was not…read morenew and warrantee was used before. We returned it got a new computer and he transitioned all needed files to the new computer. GREAT WORK done quickly. Hes very customer service oriented and answered my call quickly. My wife is not computer or tech savvy. He listened to her soooo patiently and solved her concerns. His fees are very reasonable. -EJZ​

I was having ongoing computer errors that turned out to be related to hard drive storage issues…read more After spending a few days trying to troubleshoot the problem myself, I finally called Scott. Scott had me bring the computer in the same day, which I really appreciated. Long story short, the issue was a failed solid-state hard drive. Scott replaced the drive, reinstalled Windows 11, and had everything running smoothly again in no time. It's a huge relief to find a conscientious, knowledgeable repair professional you can trust. The service was fast, honest, and well-done. 5 stars -- and then some. Highly recommended.

We are retired senior citizens who are not great with computers, but try our best and have learned…read morequite a bit from Beck's Techs. We located Beck's Techs years ago and they have saved the day in this home! We have referred them to other home owners and small businesses that we know and all have been very satisfied with the cost and continued willingness to provide help needed. I must question the one review by Carole K. submitted on 7/20/2022. I do not question a service call costing 65 dollars; I believe, after reviewing other companies that the cost of a service call and travel is very reasonable for at home service. What I question is if a computer is absolutely shot, so old and out of date that it is not wise to have it "fixed", might Beck's Techs have provided a new computer/laptop for the total cost of $795.00 back in 2022. That is the kind of work James Beck's company has always done for me and my husband. This company provides honest service, provides quality parts or replacements and does an excellent job for their customers. They are a local company who will make sure your computer system is up and running correctly and advise you when you have a problem. If problems are severe, they will return your call and come back to your home office/business when necessary. Work done for us over the years: clean up a desktop, new laptops when necessary due to age of desktops, hook up an older large monitor to a new laptop so work can be done that requires using two screens simultaneously when necessary, and cleaning up help or explanation with files when needed. We trust Beck's Techs with all IT problems and have even given him remote access when needed for fast fixes! We could not expect any better service or equipment from Beck's Techs for the money we have paid over many, many years. Owner is definitely an expert in the field of computer/IT systems, cyber security, etc.

My computer died on me so I went to google to find a tech to fix it. I found 3 in my area so I…read morechoose Becks Techs. He told me it would be 65 dollars for a service call. I said ok. He came out and fixed my computer but in the end it cost me 795.00. I was never told that. I'm 82 and I think he took advantage of me. If you need a tech find out what his hourly rate is. I only have SS and that was my monthly pay. I'm not saying he didn't do his job just saying he is a little pricey.

Honest, efficient service easy to understand (even for a non-tech person. Very trustworthy.read more

Scalzo computer is by far the best repair experience I ever encountered. The owner is a retired NYC…read morepolice officer which made me feel safe having him come to my home. He diagnosed my problem (as others had like staples and the geek squad) took my tower and returned it the next day. He also setup my internet and printer, all for $150. The other guys wanted $200 just to diagnose. My XP computer now runs better than the day I bought it!!!