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    Verizon

    2.4 (33 reviews)
    Closed 10:00 am - 8:00 pm
    Updated 1 month ago

    Services - Verizon

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    7 years ago

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    1 day ago

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    Verizon S.

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    5 months ago

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    Verizon S.

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    9 months ago

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    Verizon S.

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    Photo of Shelby P.
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    3 years ago

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    Verizon S.

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    3 years ago

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    Verizon S.

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    4 years ago

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    7 years ago

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    Photo of El C.
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    3 years ago

    I came in & this white girl that attended me had an attitude & I got a bad vibe from her so I left, awful customer service at this location

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    Verizon S.

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    Photo of Ash G.
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    5 years ago

    Long hold times and incompetent customer service representatives. The phone service itself is good though.

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    Verizon Customer Service

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    3 years ago

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    Verizon S.

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    3 years ago

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    Verizon S.

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    5 years ago

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    Photo of Sarah M.
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    6 years ago

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    Verizon Customer Service

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    9 years ago

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    6 years ago

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    Verizon Customer Service

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    6 years ago

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    Verizon Customer Service

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    10 years ago

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    4 years ago

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    5 years ago

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    7 years ago

    Shout out to Shelby, thanks for helping me out in the nick of time.

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    6 years ago

    Cedric was very helpful in resolving the setup of my new iPhone11. I would give him 10 Stars! His "Customer Service" attribute is awesome.

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    8 years ago

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    8 years ago

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    Verizon Customer Service

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    9 years ago

    Helpful 1
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    Photo of Sara M.
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    10 years ago

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    9 years ago

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    7 years ago

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    Verizon Customer Service

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    7 years ago

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    Verizon Customer Service

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    10 years ago

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    10 years ago

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    10 years ago

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    10 years ago

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    Ask the Community - Verizon

    Review Highlights - Verizon

    And the guys here Jeff Alex and gene exhausted all possibilities trying to get me a new phone.

    Mentioned in 3 reviews

    Read more highlights

    AT&T Internet - The mess that was left after digging up my lawn.  No sod replaced, 2 sprinkler heads still buried, and won't take responsibility.

    AT&T Internet

    (477 reviews)

    Avoid AT&T for business service. I have spent hours on the phone and in stores trying to fix an…read moreaccount access problem that AT&T's own employees could not resolve. Because I could never log in, I did not discover until later that I had been charged for an added phone line I never authorized, a tablet I never received, and Gateway equipment I had already returned because the reception was poor. Terrible customer service, no follow-through, and a very frustrating experience overall.

    AT&T is awful. I had AT&T for several years, but in recent years, they could not keep my Internet…read moreworking. They would schedule a time for a tech to appear, then not show up. Most annoying, AT&T's so-called "Virtual Assistant" schedules stuff and dialogs with customers, but it's an outright liar. I waited for a tech one day during the 8 - 12 window Virtual Assistant gave me. Virtual Assistant kept texting me "we're late but we're on the way" for over FOUR HOURS. When it was obvious the tech did not show up, I texted "When are you coming?" Virtual Assistant answered, "We can help you with that." The next day, Virtual Assistant texted "Your repair is complete." I replied, "I don't believe you." Virtual Assistant replied (again) "We can help you with that." Total incompetence. I switched to Spectrum. After I terminated AT&T, they emailed me a "How did we do?" inquiry. I answered it, and a couple of weeks later I received the same inquiry. AT&T's downfall is its stupid automated communications. The nice thing about Spectrum is that they have live people there to answer the phone and their answers are helpful.

    AT&T Store - Inside store

    AT&T Store

    (41 reviews)

    The last two times I have visited this location I have had dismissive service. The first time I was…read moreinquiring about using an eSIM in Rwanda and received no help. They had no idea how to and obviously didn't care. When I asked if I should try this option I was told that I had answered my own question. Today I wanted to purchase a new iPhone, Non of the two I requested were available and I was told to visit an Apple Store or order one and wait. Very strange customer service, I was a little surprised on both of my visits. Apple on Knox had me up and running instantly.

    I switched from Verizon a few months ago and unfortunately ended up working with Mark. He was…read morecondescending from the start, getting visibly irritated anytime I asked for clarification. When I asked for an itemized breakdown of my plan, he got up without saying a word, walked away, and came back to place the paper aggressively in front of me. That was just one example--the entire 2+ hour interaction was uncomfortable and unnecessarily hostile. I've switched carriers before, and the first bill is never what they quote you in-store. So this time, I made sure to ask every question upfront. Apparently, that annoyed Mark, because he acted like I should already know the ins and outs of every AT&T plan before walking through the door. He also wouldn't give straight answers about insurance. He kept pushing AT&T's insurance, repeating that if I break the phone, I'll be stuck paying for it. I tried to confirm whether having AppleCare--cheaper in my case--would cause issues since the replacement device would have a different serial number from the financed one. I had to ask him four separate times before he finally answered my question. Even after I declined the insurance, it still ended up on my bill. And then came the first month's bill. The itemized quote Mark gave me was just under $250. My actual bill? Almost $700. I understand the first month is higher--Mark made that very clear--but this was nearly triple the quoted amount. It took another 2+ hours on the phone with multiple departments to fix everything he messed up. Every other employee at this location has been great. But if you go here, do yourself a favor and avoid Mark.

    Verizon - electronics - Updated May 2026

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