Verizon changed their home internet service without first contacting their customers by limiting…read morethe unlimited service we've been promised and signed up for bad business I don't recommend them or their internet service

Was a little hesitant to go here because of the reviews they had online but was immediately greeted…read moreby Jas. He provided an excellent representation of good customer service and made sure we walked away with a great new IPhone and a good cell phone plan. Despite the negative reviews, this place at least for us did exactly as expected and honored their commitment to excellence. Thank you Jas!

Another reviewer (W.L.) already mentioned this shady practice by AT&T, but here is my experience…read more My wife and I did a trade‑in deal for the iPhone 17. The agent, Stephanie, never mentioned anything about adding the "Next Up" plan or the "Protect Advantage" insurance, which cost $10 and $19 per month, respectively. With two phones, that's $58 added to the bill. When I saw the upcoming bill amount, I went back to the store and asked another male agent. He told me the charges would change once our old phones were dropped off. They didn't. Three weeks later, I returned to drop off my wife's old phone and asked the same question to another male agent. He gave me the same answer: "it would take 2-3 billing cycles for the amount to change". Later, I discovered that they had added the "Protect Advantage" insurance, which I canceled, so I didn't end up paying the full $19 × 2. But the bill still seemed higher than expected. When I examined the details, I found the "Next Up" plan already charging me $10 × 2, which I canceled immediately. I felt scammed. Many people might keep paying without realizing these plans were added. This is a very shady practice by AT&T. At the very least, the agents should have disclosed these add‑ons. Even when I asked directly, none of them mentioned that these plans had been added.

Everyone here is always so helpful and very friendly especially Edwin! I always make the extra…read moredrive to come to this location :)

Awesome business! I took my computer in because of an audio driver issue on my Dell laptop and they…read morewere super helpful. Also have some sick Pokemon cards so had to get one of my main, Lilly.

The customer service at this store was absolutely terrible. The person I spoke to was a tech guy…read morewho couldn't help me with Pokémon cards. I was interested in several items, but the customer service was completely absent. I asked if I could take the card out of the sleeve to inspect it, as I couldn't tell if the imperfection was on the plastic or the card itself. He responded no. I then asked if he could ask the person responsible for Pokémon items and he responded no. Lost 4 customers in this visit.

Service: this place is horrible. Check in. I'm the next person in line. Sit there for over 10…read moreminutes while two employees have walked to the back. Two others are helping people. I will not go back to this store. Every time I go I leave angry.

I've been an AT&T customer for nearly 20 years with 6 lines and an iPad with wifi, but my…read moreexperience at the Sierra Vista Mall store was terrible. I went in to transfer one of my phone lines that I had for 20 years to the iPad and cancel the iPad line, but the manager, Tino the manager, insisted it couldn't be done, I explained to him that I had it done in the past. Instead of finding a solution, he asked me to leave the store. I refused to leave and had him call customer service to cancel my account. After 20 minutes waiting on the phone for the customer service to pickup, I complaint about the manager Tino, they promised to investigate and call me back. I received no follow-up call. However the customer service resolved my issue with the extra line that I wanted to keep and gave me credit not to cancel my account I would not recommend this location.

Great place to sell your old phones and smart watches!! Top dollar and friendly staff.read more

I've gone here numerous times for my cell phone needs whether it's a battery replacement or a…read morecracked screen. They've been consistent and their pricing is reasonable (actually cheaper than most reputable places). Give these people a call if you're shopping around.

All great, service, price and turnaround, I'll be back no doubt and appreciate their Streight talk…read moreand knowledgeable solutions

Went for a diagnosis on a Macbook that wouldn't power on. Tech worked on it for a day and said he…read morehad no clue what to do. Ended up having more questions about the issue than before I first came in. To top it off, when I opened up the laptop to check it out ... i found a part that wasn't connected as it should've been. and I found a non-OEM part with Chinese symbols on it. Not only did they not help me at all, but made matters worse. most useless $50 i could've spent

Let's talk about Andre! T-mobile needs more customer service like this person. Absolutely hands…read moredown is great at his information, and knowledge and work ethics

We have been here for 2 hours. No employee spoke to us until 1 hour and 15 minutes in to this…read moreatrocity of a business. There's no urgency or care to even be considerate of peoples time. The reps are only interested in killing time to not have to help others it seems. There are currently 4 people still waiting and 3 others walked out because of the wait. I gave it a one star because zero isn't an option. They need a rep to deal with small issues so everyone doesn't have to listen to them answer the dumbest questions ever.

We had an amazing experience at Cell Tech! The owner was very helpful and communication was great…read more He replaced my screen in literally 10 minutes. We highly recommend Cell Tech! We will return for any future needs!

Please patronize this family owned business! We had a fantastic experience at Cell Tech. My…read moredaughter broke her phone screen and lives 90 minutes from Fresno, but Fresno is her closet town to get her phone fixed. I was able to call a few places for her to see where she could go. Cell Tech , Loi, was super helpful and patient with all my questions. They had fair and competitive pricing for an OLED screen which actually matters for her phone. I was able to order a screen and chat with Loi. He explained everything and explained how she might test her phone to make sure it was just the screen that was broken. When the screen came in my daughter drove to the store and had it repaired in under 10 minutes. We would highly recommend Loi and his business. Call around and see that he has great reviews and great pricing.