I had my iPhone battery replaced at this store. Service was great. The staff were very friendly and helpful. I would recommend that anyone needing repairs to use their services. read more

Excellent customer service at a good price. I will be definitely come back if I have another issue in the future.

helpful friendly staff. highly recommend coming here, theyll take care of you. came for a phone screen protector

Love this store.. no need to be put on hold, just walk in and be greeted with smiles.. so I broke the screen on my brand new iPad tablet, I've been waiting on dealing with it because most places charge you a arm and a leg and you most likely won't get it back for weeks and it will never be the same.. but not here I spoke with the owner Rudy he told me to come in and he'll take a look, so I came in on Tuesday just before they closed he told it I can fix this no problem and I'll have it for you tomorrow morning, which was perfect for me because I was leaving to San Jose the following day, he then called me later on that night and told me that it was ready and even added a screen protector for me! Wow And and and it was all with in a reasonable price which I did not hesitate.. highly recommend this spot.. thank you Rudy! read more

One of the best customer service experiences I ever had in Fresno. Need your phone fix this is the place for you.

Brittany helped me get my xr broken back glass fixed in rapid time. The owner even called me after hours to let me know he was working on it and would be ready in the morning. Great customer service. If my phone breaks again, I'll be back. read more

CellPros - Tower District - All fixed. - Mobile Phones Near Me - Fresno, California

Dropped my phone the day before leaving for Vegas. Brought it here for a same-day screen replacement. Paid $300 and asked for the parts back (because a screen replacement for a Galaxy replaces everything but the battery and battery cover, literally the guts of the phone) but was told that they were required to return it for some sort of credit. Okay, I guess. You're the pros with the franchise. Then a few weeks later, mysteriously started getting random sign-ins and new profiles added on Netflix and Hulu from someone named Segura with an iphone called "f*ckyou", and my financial accounts all suddenly locked me out and asked to reset their passwords. It was just as though someone had been playing with a copy of my phone. Perhaps I'm paranoid. Or perhaps the "part" got hijacked on its way to be recycled. Perhaps the recycler harvested info. Perhaps someone found the part that never made it to the recycler and collected the info. All I know is that I got way more than I bargained for with this screen replacement, which otherwise went pretty well. I contacted the franchise, who told me this store is no longer a franchisee. I'd picked a franchised store hoping to increase the odds that my data would be protected. Not sure where things went south and perhaps I'm unfairly holding the store responsible, but currently busy deleting added profiles and resetting passwords and the repair is literally the only place anyone could have accessed my phone. Frustrating. And kicking myself for not insisting on getting the part, since I apparently stupidly expected they'd protect the data what with that being their business and all. Lesson learned. But they did repair the phone, same day. read more

this place always comes in clutch, rudy and his wife are always so nice when you walk in looking for a way to work for you. anytime i need something fixed i come here. good job yall read more

Fixed it. I'm happy. Seems to work good. Had fun walking around tower. Good to go. Come on down. Fixed iPhone 8 Plus. Now it's not broken. Can't complain. -Aaron read more

I love this store, it's so handy to know such experts are available so near by me, I've come here several times, only a couple of times with my old phone, even during Covid.. they were available. I'm just sorry(not) that my phone is good and I don't need their help, reason why I went this time was to get a new cell wallet, ( nice selection), but I saw them in action and reminded me why they're sooo good. read more

Second time going the guy explained what was wrong. Even took pictures of the damage to show me not a lot of people do that. Definitely my new spot to take my phones. Staff was super nice in and out. Even diagnosed my other phone. In a instant he is every knowledgeable. read more

I walked in asking if I could have my screen on my phone fixed. I was met by Yolanda, Anthony and Chris. My screen was fixed quickly and way better then I could ever do. They sell unlocked phones, can help and fix problems you might have. Will definitely come back for future needs. read more

Very friendly and helpful service! I messaged them for questions about my phone and got a reply within minutes. Very reasonable prices. I was having issues with my phone not wanting to charge and my head phone jack not staying in and they told me they would need to replace that part of the phone and it was only gonna be $45. But when I took it in they said it was be about 30 minutes so I was waiting in my car and 2 minutes later they came out and said they the phone just had pocket lint stick up in it and it was good to go! Only cost me $20! Very nice of them! Other places would have just replaced it, charged me and sent me on my way, but these guys didn't. Very nice! They have a place in Tower but I went to their new location at 3075 w ashlan ave. Much closer to where I was. read more

It took a while got this company to call back and in the meantime I had already found someone. He was kind enough to follow up with me so I gave him three stars read more

Chris helped me out with my iPhone screen. Fast and excellent service. Highly recommend!!

They Killed My Laptop. My laptop was working fine when I took it in. It only needed the hinge to be replaced and these guys offered me the best price. It took them over a month just to order the part, then another half of a month to get it back to me. And by then the price had almost doubled. They lost the hinge cover, and then the screen disconnected not a week later. And while they did fix it, the charging cable stopped working and the laptop started smoking a day later. Then when I took it back to them for the third time, they wanted to charge me more to see why that was. I took it elsewhere to find out they did not put it back together correctly and something shorted out. The whole motherboard was fried and now needs to be replaced. And that's just the assumption that nothing else was damaged. I'm better off buying a new one. read more

They fixed my cracked iPhone 6S screen in about 30 minutes, and were super kind and helpful to boot. This is the place to go for cell phone repair! I'm sure their other locations are great, too. They even have a discount if you check in on Yelp. read more

Went to Cell Pros Tower because the other stores were closed today. Long story short, purchased a PagePlus SIM card, which did not fit my three year old phone. Want to give Kudos for being open today (Labor Day), providing excellent customer serve, and for the complimentary SIM adapter so that the card will fit. Thanks, Cell Pros! read more

Three search for the quality of service communication is probably one of the poorest of ever experienced. Took an iPad for repairs etc. be ready next day call back in the next day they said it would be ready till Monday go pick it up on Monday they tell me it's not ready till Tuesday better for them to call me kept me informed read more

Kept my phone for 10 days and didn't do nothing. Chris told me he was going to order a battery for it because it kept shutting down for no reason then he told me he was going to order an antenna for it because the Wi-Fi wouldn't stay toggled on. I text him last Friday(June 8th) and no response so I text him again on Monday(June 11th) and no response so I just showed up Monday afternoon at the shop. Said that the phone still shuts down still but the battery life wasn't bad so he didn't need to replace the battery but he did replace the antenna but every time the phone shut down the network settings needed to be reset for the Wi-Fi to work. Really didn't give an explanation and kind of mumbled mostly when he talked. So I asked him how much I owed and he said $10 for the diagnostic. Even though he told me when I first got there he replaced the Wi-Fi antenna but I guess that was free. I wouldn't recommend this shop to anyone nor would I take anything back to them to be fixed because to be honest I don't think they know what they're doing or maybe they are just plain lazy. read more

My experience surpassed my expectations! After having the worst experience with Brayan's, another call phone repair company I went to Cell Pros. They did the exact same job for half the price and gave me a 30 day money back guarantee! They did a quick and good job fixing my back case and replacing my camera lens. Not only did they provide good work the staff was great and I was treated with respect. I highly suggest this company! read more

Chris was a great help fixed my screen right away, great prices, and great customer service.