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Gwireless

3.8 (38 reviews)
Open 10:30 am - 6:00 pm

Services - Gwireless

Device support or repair

Mobile phone body repair

Mobile phone support

Gwireless Photos

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Typed up diagnostic explaining the damage done to my device by the G Wireless tech, Eddie.
Desiree M.

You know how honest a business is when they own up to their mistakes... this business is not. I took my iPhone 6 to their store the past two times my screen needed repair. Sept 2019 I went to gwireless to have my phone screen repaired. They replaced my screen and sent me on my way. About two days later, my device stopped responding to touch. I took it back to G wireless to see if the screen they had installed was defective. Eddie took it apart, and began to research the issue. He then brought back out my device and proceeded to show me that regardless of the screen he uses(using 4 alternates as an example) that the screen is non responsive. That most likely it's a 'touch disease' issue that affects iPhones and that its out of his hands. I believed him and went off on my way. He had my money for the screen repair service, and I had a broken phone. I thennnn took my device to the repair shop in river park (u tec). They agreed to look into it if I paid their standard diagnostic fee. Fort y doll ars later, they tell me the motherboard has been damaged beyond repair. Using a magnifier, they zoomed into the spot on my motherboard where a screw hole was. That a long screw got put into the place that belonged to a short screw. That because of this, the long screw went through my motherboard. And That it was the result of the repair shop who repaired my screen. They told me to contact the other repair shop to atleast ask for my money back for the screen repair. Soooo I contacted Gwireless and told them about the results. That my phone was non repairable, and I'd like to at least have my monies back. I even offered he take back the screen. Eddie was so quick to say NO! That it must have been done by any one else, not him. Again, I wasn't expecting a no. And especially so quickly!! I said that they could take back my screen since it is of no use on a totaled phone. He was adamant, "No No no". Eddie didn't seem to care. He wanted to tell me it wasn't his fault or his stores problem. If youre looking for an honest cell business, I wouldn't suggest this place. Take your money somewhere else. If they damage your phone, it apparently isn't their problem. No accountability. Thanks

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9 months ago

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2 years ago

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2 years ago

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7 years ago

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3 years ago

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3 years ago

Business owner information

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Jay G.

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4 years ago

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5 years ago

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3 years ago

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9 years ago

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7 years ago

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4 years ago

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5 years ago

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7 years ago

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6 years ago

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11 years ago

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8 years ago

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8 years ago

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7 years ago

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8 years ago

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7 years ago

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9 years ago

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6 years ago

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9 years ago

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8 years ago

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4 years ago

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10 years ago

Incredible service! Fast and Professional. Great location. Eddie is the Man!!!!

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Photo of Lola S.
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8 years ago

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7 years ago

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8 years ago

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10 years ago

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9 years ago

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10 years ago

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10 years ago

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14 years ago

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9 years ago

Was so happy on the deal Eddy gave me on my broken screen ! He's very friendly and informative . Highly recommend this place !

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10 years ago

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Gwireless Reviews in Other Languages

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Review Highlights - Gwireless

Eddie was Great, he has a FANTASTIC Attitude & is quick to acknowledge you as soon as you enter the store.

Mentioned in 8 reviews

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Gwireless - electronics - Updated May 2026

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