Absolute lifesavers. I brought in a total mess, my iPhone wouldn't charge up and they handled it with total expertise. Honest Service: They explained exactly what went wrong without the technical jargon. Quick Turnaround: My device was back in my hands faster than expected. Quality Work: It feels brand new! If you've tried a DIY fix that went south or just have a broken device, go here first. They even come to you to fix! The service was great! Easy and done within minutes!!! read more

See all

They claim to fix anything with a button, .... but not DVD players. So was no help at all. read more

Brian was an extreme help. I had scheduled a cleaning for 2-4pm. I was on a time crunch and due to how busy the are they were needing extra time. I was a little frustrated since I'm in a bit of a time crunch. It's my own fault for scheduling stuff so closely but Brian and his team got it done is less then an hour. It really means a lot and I'm coming back for that monthly plan! Great value it seems like. And the services I asked for were done top notch. read more

Neither Jared or Manager Brian opted to assist in a solution. The screen was repaired, and then I had no service, stated: "Your phone's not Registered on a Network, so you can only make Emergency Calls." I have Asurion insurance, ATT replaced sim card 4 times said I had to go back to U Break. U break says, sorry, not our problem. read more

I blame th tech at UBREAKIFIX for telling me to sign up for insurance with Asurian (kickback?) instead of just telling me to replacing the 2nd Generation Apple Watch retail $125! - Asurian charged me two months premiums (because I had to be covered a min of 30 days to file a claim) then dragged out the claim process, once approved made me pay a $100 service fee so the total out of pocket wat almost $180 and it took nearly 8 weeks to get my new watch. I really feel taken by UBREAKIfix! They and Asurian worked together to get most out of me. read more

Very kind and helpful service from Brian ! Made everything super easy fixed my phone that I had dropped and now it's working like new

I've made over 6ish trips back and forth now, and they still have not been able to replace the battery on my Apple Watch properly. This last time they have had my watch for about a month. it as supposed to be done about 3 weeks ago.. still not done, it's on its third attempt now, just to replace a battery. I've had to call corporate for help.. This picture shows their first try. Honestly, thinking they don't know how to do the job or they wrecked it and are just hoping i give up. Super slow service, reworks, failures, poor communication. just a total failure. read more

Do not take ur phone here your going to walk out with more issues then u came in with I came to replace my screens and my back glass, when I come back to get my phone there's glass in my camera lens, so he goes back to fix it "real quick". then when he comes he brings my phone and it's off so I wait till it's on then a minute later it turns off again, then my wireless charger on the back doesn't work then when I call someone or play music I the speaker sounds rattly now and now they wanna just replace my phone instead of fixing it. If you know how much of a hassle it is to get a new phone know this is not good service. read more

This phone repair business has no reviews viewable on Apple Maps because their reviews and service are unreputable. The business does not service their customers up to the basic expected standards. They often give inconsistent wait times and they do not communicate when they have your belongings in their care. I have taken my daughter's devices and it's been over a month since they have given me any update as to what is going on with the devices. I've called and only been left on hold, one time being left for 30+ minutes and then hung up on. Shall I receive no communication regarding the matter I will continue to direct friends and family elsewhere. The business is unwilling to cooperate. I suggest this business instead: supreme iPhone repair 2225 W Shaw Ave Unit 100 Fresno, CA 93711 United States He is fast and who we usually go to but didn't realize he relocated to his new Shaw location. 30 minute wait at most with him! And zero issues afterwards! read more

Tied calling twice. Each time I requested to speak with a real person as the automated assistant could not help me. Each time it transferred me and no one ever picked up/answered the forever ringing telephone line! The first time I was on hold for 10 minutes, the second time for 5 minutes! Guess I'll be going somewhere else. read more

Excellent customer service. I wish I had gotten the name of the person who helped me, but he explained everything I needed to do to get a claim clearly and was super helpful. It seems these people really care for their customers and if I ever have any issues again, I know I'll be coming here. I highly recommend! read more

The lady in line in front of me was getting a watch battery replaced and she asked how long and they said, "not to long maybe 2 hours". Then it was my turn to ask how long to get mine replaced and it would take until monday. I felt like i was being discriminated against for being a dude. I'll go somewhere else. read more

You make an appointment online and show up for the appointment only to be told you're putting in line with any other work... So why do you make an appointment or why does a business take an appointment and not be ready to service the customer? read more

I would absolutely not recommend anyone come here for any services. I came in for a screen repair through insurance, and when I dropped off my phone, the manager inspected the device with me and confirmed that only the screen was damaged. At that time, there were no scratches on the body panel or anywhere else--it was practically a new phone with a cracked screen. Upon picking up the device, I immediately noticed scratches all over the front near the screen and brought it to the attention of the technician. The tech claimed that he worked on the device and that the scratches were present before replacing the screen. I disagreed with him, so he went to get the same manager who had inspected the device when I dropped it off. The manager did nothing and essentially tried to dismiss me. I kept asking if there was anything they could do, but all he said was, "I'm sorry. Going forward, we will inspect devices more thoroughly." After this horrible ordeal, on the way home, I noticed that the back panel of my phone was peeling off. I called the store to report everything that had happened, including the fact that the back panel was now coming off. Instead of immediately addressing the issue, they told me to come back in a few days to speak with their General Manager, Bryton. I wasn't comfortable waiting and using a phone with a lifting back panel, so I got a replacement from my insurance within a day, but I had to pay the deductible for damage I didn't cause. I went back to the store on the specified date to speak with General Manager Bryton, who told me he would contact a Samsung representative to reimburse me for the deductible. This was on August 20, 2024, and it is now September 12, 2024. I haven't heard anything back. I strongly recommend going elsewhere. read more

See all

Great service fix my iPad as soon as I walk in less then 5 minutes very professional will ho back

Daughter took cell phone in bc phone wouldn't charge with cable but it would charge wireless mode. When it was returned to her phone would get hot while charging and using it. Didn't hold charge at all. Couldn't charge wireless either. It was returned in worse shape and we still were billed for work. read more

Thanks so much Daniel for the great customer service, timely diagnostic, and expert advice so I could make an informed decision.

The technician I spoke to was easy to work with, his explanation of what was needed to fix my device clear sense and he acted in an honest manner. read more

Abraham was very professional and quickly resolved our issue with an older iPhone. He had a new battery in within less than two hours! I will definitely recommend this location to Family and friends for any phone issues. read more

Came because my son used my old iPhone until it didn't work anymore. Small store. Was confused at first because the place where the front door goes was locked and darkened but had a sign to go around to the back, which is the front. Brought it in and ordered a $30 diagnostic with the understanding that once they say what the problem is, the $30 will go toward the fix if I so choose. They called me the next day, as they said they would. Explained it was my battery. Gave me a few options. I choose to just do the battery replacement which was about $60, so after I authorized them to complete the work, I just pay the difference. Took them about 40 minutes. I got a text that it was ready and went in, paid and am ecstatic to have it ready once my son comes home from his dads house. Happy customer. Ty. read more

Yo, these people straight up suck! It was about a 4-week adventure to (attempt to) get my PS5 fixed, it was having issues connecting to any wifi source with enough speed to do anything. I brought it in and was waiting while a large man was helping a less than polite customer with his broken phone screen. The large man said to the customer "It'll be longer than normal because I'm the only one here and we have some stuff left over from yesterday". As soon as the customer left, the large man started talking mad crap about that customer to me saying that that customer was a jerk and an "idiot" for buying a phone with a folding screen. I personally do not have a phone with a folding screen..... but it would have been very awkward if that's what I was there to get fixed. I told the large man about my connection issues. He told me that it probably just needed to be cleaned. He cracked it open right in front of me and looked at it and said that it was actually really clean then told me what he thought the problem was and that they would get it diagnosed and let me know. Bro, it was over a week later and I called them and they said they hadn't looked at it yet. The person on the phone said that they only have one person who works on consoles and they are only there two times a week. Which is silly. After another week I went to check the status and ask for my money back if they hadn't looked at it yet. A shorter man was talking to the customers at the counter and said the same exact thing!!! "It'll be longer than normal because I'm the only one here and we have some stuff left over from yesterday".... I asked for my console back as I was told that they had not looked at it yet. The shorter man pretended to be accommodating but was rather passive-aggressive saying "sure, so you just don't like waiting huh?"... I caved and let them keep it. At least a week later I was told that my PlayStation was ready. I went in and there was a woman there giving the same rehearsed excuse for the wait time to another customer. She gave me my PlayStation and said that all it needed was a cleaning..... "suspicious" I thought to myself. Surprise surprise it was not fixed and they clearly did not even test it before giving it back to me. The next day I told the woman that it was still not working and that I would like a refund. She took the console into the back and then the large man came back out with my console plugged into a laptop where he showed me that it was in fact "fixed" because the network test function showed a 35 mbps download speed (which is about what it was when I brought it in in the first place) and claimed that it was working now and that I would not be getting a refund. We both knew that a 35 mbps download speed is not enough connection for ANYTHING that requires the internet to function on my PlayStation. I was not going to confront the large man who was lying to me. So I just left feeling extremely taken advantage of and defeated. After $85 (I think) and about a month of wasted time, I just went straight to Target and bought a new console. read more

This is the third phone I have attempted to get fixed at this business. The first two times was asked to come back they had to order the screen. I came back at the scheduled time to find they did not even order the parts. This time the man behind the counter showed me the screen he had it in hand asked me to come back today, NOW they say they never had the screen. And sent me to a different business. Horrible service, bad attitudes. read more

Authorized repair center for my Samsung phone... All repairs done same day... Reasonable prices. My Phone is back in business!

If I could give this place a 10 star review I would. I'm beyond impressed with there service and turnaround time. They told me it would take a month to fix my sons Play Station and they literally had it fixed 2 days later. The people there are super friendly and knowledgeable. The location is super convenient parking is great and there open 7 days a week. read more

See all

THIS Gentleman i think name Dan,he was efficient professional,friendly.I Took my phone in because unable to download pictures .he pushed a few buttons.explained to us next process how to save our information. I Highly recommend this company.if i could rate higher i would. Ty so much!now i know where to go,was a relief you cant trust everyone.ty again paula s. read more

Very helpful, fast with the repair service. Quality was very goood. I highly recommend and they are very friendly and very helpful read more

This was almost a 5-star review. I have a Motorola One Fusion+ that I put to my ear straight out of the shower (yes, I know that was dumb) A different shop couldn't fix my phone, told me it was unfixable...and then ignored me for 10 days after promising to get back to me with a data recovery estimate. So I took my phone to uBreakiFix because their webside advertised Motorola support. I was going away for a long weekend so the fact that it took a week to fix my phone didn't bother me, especially since they DID fix the phone. And for less than I was afraid it would be. The only problem was I coudn't charge it or access it through its USB-C port. So back it went. I already have word it's ready to go. read more

COVID-19 I had a major break in my my cell and went here to repair it. The worker was very nice. I went in to see what the cost would be. It was a bit too much, but they said if I went in early and not before they closed they could fix it in a hour. Still looking, but just wanted to see. He was not masked. Just felt like that price was too much as well as the time to get it fixed. read more

See all

Tried to pick up my equipment earlier today around 12:20 and the gentleman working the counter had no common customer service skills. While I was waiting he was in the middle of finishing up with one customer, while I was next. Another lady came after me to ask about scheduling availability. Once he finished processing what he needed for the customer before me, I walked up and informed him I needed to pick up my equipment. Instead of just helping me out, he said "do you mind if I help the lady behind you for a scheduling date?" Wtf? I'm on my lunch break and already waited 10 mins to be helped and I was literally NEXT to be helped. I just left since I had no more time to deal with it. This dude had no urgency and no common sense. First come, first serve, dude. read more

This company is a complete waste of time. I'm disappointed that most insurance plans use them. The in-store staff have terrible attitudes and lack respect for customers. Don't advertise a 2-hour repair time if you're going to quote a week-long turnaround for a screen repair. Given your employees' poor attitudes, I'll take my business elsewhere. read more

Said it would be done by 6, arrived back at 6;30 and they hadn't even started on it. They close at 7 and I don't live in town so couldn't come back. This was my one chance to get it fixed. The guy Daniel was spectacularly smug and douchy. read more

My phone was acting up ever since I dropped my phone even though it had a case on it but no it wants to ruined my life so I was contacted people before I got it fix and now my phone is all fixed in one day. Really friendly and helpful people. read more

Arrived on Sunday around 1:30pm after making an appointment online and the store was closed. The store window itself and hours found Google, Yelp and their website said they are open on Sundays. read more

I took in two pairs of Sony earbuds to be fixed. Paid $65.Three weeks later was told that they were fixed. When I went in to pick them up I tested them and they weren't fixed. I showed the employee that supposedly had fixed them that they weren't fixed. He kept telling me they were. After testing them multiple times he said that they aren't fixed. Wasted my time and $65 so he ends up telling me the fee was for dial gnostics.complete waste of time and money. Won't never use them again. read more

Wasted my time scheduled an appointment an has sign on the door there closed nobody notified me

Josh was able to get my documents of my broken laptop in 30 mins. Amazing customer service and did a great job. Ernie helped me the first day and recommended I come back and see Josh and he was able to fix it that day. Great job guys. read more

Ps5 fix:bad customer service, never called me for updated always had to call them first, after making a appointment they said to give them a week then turned into another week and a half just to have the it un fixed in the end. read more

Very poor customer service. I wanted to get the screen replaced. They said it would be 3 and a half hours. They did not call or email me. I went to pick up the phone and was told it was unrepairable after 5 and a half hours. They didn't seem to know what they were doing. read more

I took my Surface in because it would not boot up, it just kept cycling and showing a gray flickering screen. Of course once Chris (I think he was a manager) took a look at it, it was working perfectly again. He thoroughly explained what happened and how I could keep it from happening again. He was very friendly and helpful. If something actually goes wrong with one of my gadgets, I will certainly be back. read more

I lost irreplaceable photos on my phone. They disappeared from my failed phone and never transferred to my new phone. Zero help from AT&T. I went to UbreakiFix. Josh saved me from certain heartbreak! Initially, he said they were gone. But he kept at at and I now have them back. I am forever grateful. Josh is the best! Knowledge, sweet, and kind. I would've been devastated to lose these photos. Thank you, Josh! read more