They had no interest in helping me and I wanted to buy a phone. Told to go buy online. If you…read morewant to know why their service is so bad, know this. I was told they cannot access our accounts and they are a franchise not an actual TMobile seller. Also, they said TMobile is selling its locations and they are becoming franchises.

So I was in the T-Mobile next to the crumble in Cedar City and the employee that helped me his name…read moreis Blake, he is a great, great person. He was so kind and sweet and helpful and talking to me to where I understood everything and I wasn't like lost or I didn't understand. Like truly is the best. Every store in America needs a bike and Blake needs a raise cuz the way he was dealing with the other customers coming in while he was still helping me was amazing and for him being the only one there until like 3:00 in the afternoon he did such a stand-up job just 10 out of 10. She is the best ever

I upgraded my phone and was told by the representative that I'd be paying around $100/mo for my new…read moreservice with the phone upgrade included. I ended up with extra add-on services added to my line that I wasn't aware of, and Verizon customer service basically told me that I was responsible for these charges since I would have approved them. Don't do what I did and put your trust in the representative in store. Read every word of your agreements and watch what they're doing on their point of sale system. Not to mention sometimes this location will close early or refuse to serve customers before their closing time. Sometimes they say their internet is down, but they are unplugging the WiFi routers because they don't want to help people. Give your money and service to someone else.

Be sure to read all your paper work and documents before leaving the store. My dad went in to get a…read morenew phone- ended up having upgrades added to his line that he did not request or approve. When he went back the same day to return a watch he decided he didn't need he suddenly was told he didn't have the ability to change anything on our account- despite being allowed to add lots (some without his permission) that same day with the same associate and him being fully authorized to.

I would give this place zero stars if I could. I went in on May 21, 2026 to see about upgrading…read moremy phone. The store only had a couple of customers, but not a single employee even acknowledged my presence. I was in the store over 30 minutes. No greeting, no asking if I needed help, no "we'll be right with you", nothing. They completely ignored me. I finally got mad enough I just left. If they don't want my business, I'll go elsewhere. I won't be returning to this store, nor would I recommend it to anyone.

Dallas brother helped me to order a new phone! I couldn't figure it out by myself, and I just came…read moreand he just ordered a new one. He is very friendly, great man!

I began working with Les Olson Company over a year ago when I open Retro Fitness Cedar City. I have…read morebeen very pleased with the service and the competitive pricing! Aaron Brown is the sales rep in this area, and he always goes above and beyond to ensure we are satisfied and our needs are always met! Definitely recommend!!

From the owner: Les Olson IT is a local company providing Utah and Nevada's best copiers, printers, networking, and…read moreinformation technology services for any business needing modern office technology. We offer multi-function copiers, high-speed printers, commercial printers, and scanners. An extensive parts and equipment department stocks toners, ink, and repair parts for quick service on the products we sell. We diagnose and improve document workflows, network access, telecommunications, and office security systems. We have plenty of solutions to manage documents, keep information secure, and increase productivity while staying within your office budget. Les Olson IT serves small businesses, corporations, organizations, and government entities. Our availability to detect, correct, or upgrade office information systems is Monday through Friday, 8 am to 5 pm. We serve Utah from 8 office locations plus another in Las Vegas. Call today for a free assessment.

I have been calling customer service quite a few times for a bit of help setting up my own router…read moreand firewall. I have talked to Trevor a couple times now and he has been great. He is patient and kind. He really works like he wants everyone's issues resolved. He is a clear communicator. He's the best customer service support person I've ever talked to. Thank you Trevor!

If you still have TDS and are looking for a much improved customer service and billing experience,…read moreI highly recommend switching over to SC Broadband!!!!! You deserve SO MUCH BETTER than to continue to put up with TDS' lies, chronic incompetence, and bullying/mistreatment. TDS needs to be sued for gross negligence.

ZAGG replaced the battery in my Iphone in a few minutes for a fair price…read more After 36 days the battery was getting weak and only lasted half a day. Turns out Zagg only gives a 30 day warranty, and they wouldn't budge for the extra 6 days. After spending almost $100 on a new battery, I am now drifting from plug to plug. Bad business, lousey management. Stay away.

Ki is a total pro! I came in with 4 iPads that all needed screen protectors installed, and the…read morestore was absolutely slammed. Even though it was super busy and Ki was the only one there, she handled the pressure like a total rockstar. She kept her cool, didn't rush the process, and got all four iPads done perfectly while still managing the crowd. I'm so impressed with her professionalism and patience. ZAGG is lucky to have her!

This store is an absolute joke. My fiance was charged $35 for his prepaid plan when they had him on…read morea $45 plan. He was supposed to be on the $35/mo plan but the associate somehow changed it. (She also said there was a $10/month unlimited plan and my fiance asked the manager about that and he said does not exist) Because she changed it, when he paid $35 it didn't activate 'his plan'. She said the only thing we could do now was call the number and get a refund that way. It would not be credited to his plan. He asked if they stole his money and if legal would have to get involved. She banned him from the store to where he is not allowed to pay his bill in store. We then had to pay the $45 to get it activated. When I went into the store to pay it (since she banned him) she let me get into his account even though I am not an authorized user. So this associate seems to not follow the rules and makes things up as she goes.

Horrible customer service, they quote you a price for a plan and phone , only to change it up and…read moreraise it 50 bucks a month !!! Rude people , not willing to help The manager refused to help , so I walked out . Save yourself from frustration, go somewhere else. I've been with A T &T for 22 years ... time to change .

I love Zagg. Victor and his crew are great. Staff is polite and thorough. A pleasure doing business…read morewith them as always!

The last time I went there to get a new screen protector the associate didn't listen to what I…read morewanted done and proceeded to to do what I didn't know she was going to do. She spent more time talking to another female customer than she did working on my phone. I will make sure I ask for someone else next time.