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    Les Olson IT

    5.0 (1 review)
    Open • 8:00 am - 5:00 pm

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    Cloud services

    Data recovery

    Desktop computer body repair

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    9 years ago

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    Barry P.

    Bevan, thank you for the 5-star rating.

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    Tytan Security - Tytan Security

    Tytan Security

    (7 reviews)

    Tytan Security came highly recommended to me, and they have absolutely lived up to that…read morerecommendation. I have personally recommended them to several family members and friends throughout Utah because I have been so impressed with their service. I honestly wish they traveled out of state because I would have them install and service the security systems at my other homes--that's how much I trust them! They are prompt, professional, knowledgeable, and extremely easy to work with. Their customer service is exceptional. They are available by text 24/7 for questions or concerns, and they always make sure my questions are completely answered. What really stands out to me is that almost a year after my installation, they are still just as responsive as they were on day one. Whenever I have a question, they respond promptly and are always willing to help. I truly cannot say enough good things about Tytan Security. Finding a company that provides this level of service before, during, AND long after the installation is rare. I highly recommend them to anyone looking for a reliable, professional security company. They have definitely earned my five stars!

    When we first bought our home, we noticed the security system was already set up through Tytan…read moreSecurity. Before calling, we saw some mixed reviews online, but since the system was already installed we decided to reach out and see what our experience would be like. From the very first interaction, we were impressed. They could not have been nicer, more professional, or quicker to respond. The manager, Travis, and one of his associates came out to our home and spent time answering our questions about the system. Their knowledge, professionalism, and overall friendliness were refreshing. It's not often you meet people who are both highly knowledgeable and genuinely pleasant to work with. About six months later, we had a few more questions and called again. Travis actually answered the phone and, to our surprise, remembered both us and our house. That personal touch meant a lot. Within just a few hours, an associate came by to help us out. Our home is somewhat remote, so the quick response was more than we expected. Once again, the service and professionalism were outstanding. It's clear they truly care about their customers. Our experience with Tytan Security has been excellent, and we would absolutely recommend them.

    Vivint

    Vivint

    (8 reviews)

    I have spent three years with an elderly mother trying to cancel the service. Her deceased husband…read morehad a password and they would not cancel without the password. We had the bank cancel the payment and they are still trying to collect on a service that hasn't been used for over 3 years. I spent 32 minutes with them today with no success. I consider them to have fraudulent business practices.

    Overall, I would not recommend this security/camera company to anyone! Starting with the…read moreinstallation, the young man that come out didn't know how to problem solve issues and I had to tell him how to wire the panel into the electrical outlet and this was after he made a huge hole in the wall! I've had problems with the door lock not working as programmed. Now the smoke detectors randomly alarms and they keeping telling me it's dust on the detector; however, I pulled it down to clean it and it's as clean as new! Last night the smoke detector started chirping out of the blue. My initial thought was it needs new batteries, so I pulled it down and of course, it takes unusual batteries, the 1234a. I had to go to the local hardware store to buy new ones, $18 later! I put it up and all seemed well until 15 minutes later it started chirping again. So I get the 12' ladder, climb up and take it down. I get on the support chat for help and the guy tells me it's not programmed correctly! Why would the programming effect it at 5:30 pm on a Thursday night after being up for 2 years? The customer service technician today said that it would not, so sounds to me like they just don't know what they're doing and make up some stupid excuse as to why it's being problematic. We troubleshoot it and it finally seems to be working fine. I get it back up on the ceiling and settle down to watch TV. 15 minutes later it started chirping again. So I'm back online with their chat support. Now she's telling me it needs to be cleaned which I already know it's clean but I pulled it down again. Perfectly clean! I reset it according to her instructions and put it back up! At this point I'm so frustrated that I spent 2 1/2 hours troubleshooting their equipment, I ask for a new detector and to have my monthly payment to be credited back. She will send a new detector but it will cost me $100. I say, "No way" and refused to pay for a new one. She say she will monitor it and if I have continued problems they will send me a new for free! She also tells me she's only authorized to give me a $15 credit on my account. I called today and got the new detector sent free and another whole $5 credit on my account! I think this company has some real problems it needs to get fixed and would not at this time recommend their service or equipment to anyone!

    Les Olson IT - officeequipment - Updated September 2026

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