It was impressive we got a tech onsite, after calling the day prior, but the rest was downhill from there. The tech messed up connections with our general printers, which we had to hire another company to repair. The work stations were brand new and it took the tech multiple days to simply clone (it was entirely their fault, because they failed to bring the right equipment - but had no problem charging us for their inadequacies). We had further problems shortly after - they would dodge the calls, claim they were out of the office, etc. EXTREMELY DISAPPOINTED doing business with this company. We sequentially hired another firm for a slightly hire price and they were fantastic; responsive, competent, honest (IT Solutions of Southern Utah). These guys might be okay for getting grandma's email working, but to expect professional competence and honest pricing, go somewhere else. read more