We used Troy Pro for the recent water loss we had at our home which included the entire finished…read morebasement. The knowledgeable technician walked us through the insurance claim process. How to contact a plumber, as well as answered the insurance companies questions while filing the claim. At first, this felt like such a crisis, until they showed up! After the team were on the scene, everything calmed down and it just felt like everything was going to be taken care of. What a relief! They dealt with our contents and made sure we were packed up before all of the demolition started. They helped us get into a timeshare as well! Now the house is dry and starting the rebuild process. They have been great to deal with and I would highly recommend them!

From the owner: At Troy Pro Damage Restoration, we understand that unexpected disasters can wreak havoc on your…read morehome & peace of mind. That's why we're here to provide top-notch damage restoration services to residents of St. George, Cedar City & the surrounding areas in Utah. When disaster strikes, you can count on us to be your reliable partner in restoring your property & your sense of security.

If I could give them ZERO stars, I would. They have zero follow-though. They are disorganized and…read morehave next to no customer service at all. My boyfriend and I tried to hire them to empty out the condo of a deceased relative. They took down our information and then never followed up with us. No one ever answered the phone at the office, so we were forced to only leave messages. They never returned any of our messages. I finally reached a real person after a few months of not hearing back from them and that person said she couldn't find any records of our business request. So I started over from scratch. She took down all my information and said she would call me back later that day. She NEVER called me back at all. And over the next month, I left several voicemail messages for the business and no one ever called me back. We finally had to give up on them and find another company to do the condo cleanout. I can not recommend Servpro.

Very thorough fast efficient work from start to finish. Very easy to work. Handled all insurance…read moreissues from the start which was helpful considering I've never had to make a claim before and they knew exactly how to handle it. I would recommend them again for sure for anything!

I found Kennedy to be very kind and cooperative when working. She puts in ful effort and does it…read morewith a smile .

It was a pleasure to speak to Kennedy at Service Master Restore of color county. She was very…read morefriendly!

We had an excellent experience with this disaster repair team during a very critical project at our…read morehomeless shelter. From start to finish, Nick was our main point of contact, and he was truly formative and knowledgeable throughout the entire process. He was thorough, communicative, and consistently made sure everything was done correctly and on schedule. Nick was also incredibly friendly and respectful to our staff, which made a stressful situation much easier to manage. Braxton and Daniel were also fantastic to work with. They were professional, knowledgeable and clearly took pride in the quality of their work. The entire team treated the mold issue with the seriousness and care it required, ensuring the space was safe and properly remediated for the people we serve. We are extremely grateful for their professionalism, compassion, and attention to detail. I would highly recommend this company to anyone in need of disaster repair or mold remediation-especially organizations serving vulnerable populations.

These guys are amazing! The communication is awesome and their work is AMAZING. I would recommend…read morethis company 100%. They were on time and cleaned up after themselves. You cannot find a better team out there when it comes to disasters. The most amazing part is they worked with my insurance company and they got every dime they could to go towards the rebuild. CALL THEM!

Project has expanded considerably as originally they were fixing damage to home and painting…read more Then, based on their excellent work I am now having them build a storm shelter and large back patio.

From the owner: We are a company that works very closely with our clients and we are always ready to make any…read morenecessary adjustments during the course of our services; we are committed to working in full alignment with established expectations. Our work is distinguished by excellence in every aspect—from start to finish.

Wow, I have nothing but amazing things to say about Servpro of St. George. We had a bad water leak…read morein our guest bedroom the weekend before Christmas. The Servpro team came in the evening I called, cleaned everything up, my plumbers found the water leak and the Servpro team came back the next day to make sure everything was drying well. They then came back and cleaned again and set us up with their construction team, SunStar Construction to repair the walls and paint. Every thing was done efficiently, and professionally. I highly recommend this company and the Construction team to help you in a restoration job!!

We called Servpro in St George when we had a water line break and fill our bedroom and hallway with…read morewater. We waited 3 hours for them to arrive. By the time Servpro arrived my wife and i had cleaned up all the standing water. All Servpro did was put blowers in place to dry the surfaces for 2 days and charged me $2,312 for for placing blowers in the bedroom and hallway. I feel this was an excusive charge given how little they did when they arrived. They left after placing the blowers and came back 2 days later to pick the blowers and then tried to sell me on the idea of replacing all of my LVP on the floor. The LVP is water proof and there was no damage to the the flooring. Servpro is a scam company with abusive charges form what they do. If you ever have any damage to your home call someone else.

Quick response and great follow up, they were very personable and affordable. They cleaned…read moresectional and carpet, great job

Awesome service. Cleaned my houses for an awesome price. Recommended to family we are now using…read moreadvanced carpet care for couch cleaning and carpet cleaning. Special thanks to Justin for being friendly, and getting this job done!! Thank you guys