I recently had a tv installed by Eric the owner. He did an excellent job of communicating and…read morescheduling my appointment and was very helpful in moving one tv and mounting my new TV to the living room wall. Very happy with the work.

hired AcePro Audio Visual for a ceiling-mounted AP installation in my home. Izaac, who handled the…read moreestimation, was knowledgeable and helpful. Despite a minor miscommunication at the project's end, Izaac was patient and responsive, even after hours. Erik and Austin, who came for the installation, suggested a more practical placement for one of the APs, saving us money and reducing home damage. Their solution was both thoughtful and efficient. They also went beyond the call of duty by helping me with some camera issues. Overall, AcePro Audio Visual delivered professional, customer-focused service.

Herman and Craig are amazing guys... They run probably what is the last human-centered Internet…read moreservice and email service in the Portland Oregon area. If you call them, you will get an actual human being in the same city... Portland. They do not farm out their Tech Support to giant phone banks overseas. I have to admit I didn't realize email was so complex until I started calling Craig at 8Vanet... I've learned a lot about email and how it works, and webmail also.

This provider is exemplary. Their customer service is amazing with quick response times and…read moreclearly explained answers. If you have been frustrated with internet communication services, just try Hevanet and you will find out how things should be done. I do not work for them, but continue to be impressed with their quality of service after many years contracting with them.

READ THIS FIRST IF YOU'RE HAVING ISSUES WITH FIBERSPHERE:…read more From an insider, here's how it works at Goobersphere. If you've attempted all of the suggestions that they give you on the phone: 1. Don't expect them to call you back within 24-48 hours if they say they will. They have zero intention to. They never ever will. 2. If they say they will "escalate" it to someone at a higher position with more knowledge this is also a complete lie. They are trained to say that, but it means absolutely nothing. They all work in the same place with the same rank and knowledge. 3. If they tell you to call back within a few hours they are just pawning you off to the next person on the next shift. Again there is no other higher qualified folk there that can help. So what do you do after all of that nonsense? If you try all of the suggestions they have and they don't work, request for a technician. What he did only cost 25 bucks (cash, lol). If they refuse like they did with us a few times, then wait about 8 hours until the next shift and request it from the next employee. I hope this saves someone the countless hours we wasted the last month. Now this (below) was my review before learning the info above (although it was pretty obvious to begin with): This is my first time using Fibersphere. We're at almost three weeks and counting and still no internet. They have a handful of questions they ask us to try each time and then say "we will have someone call you within 24-48 hours" and they never do. We are in a endless cycle of spending about 45 minutes every day to fix this. We rely on internet daily for our jobs so this has been pretty not so convenient. No one ever of course uses Comcast or Centrilink nor Fibersphere because they actually want to. They use it because the options are limited. CEO's of internet provider companies should be in jail. How about instead of buying extra yachts you pay your employees better and train them so that they can actually fix things? No excuse for something like this to take three weeks...

Fibersphere is the internet service that my HOA provides, so I did not have a choice in selecting…read morethem as my ISP. I just had my internet repaired after 6.5 days of it not working. I called the first day and was informed it would be fixed within 24 hours. Called the second day, and I was put on hold for over an hour and then lost connection. Called back, and I was informed it would take up to 72 hours. Called after 72 hours, and I was informed I would receive a call from a technician that same day. No one called. I called again on Monday (day 5) and then I was informed they would dispatch a technician on day 6. I had to leave work early to make sure I could make the appointment. No one showed up, no one contacted me, I check the internet and it's fixed. Besides that horribly frustrating experience, the internet actually works fine for the most part, except when I lose lots of data packets occasionally. The customer support reps were very friendly. The problem is that it's impossible to get in touch with a technician with the authority/capabilities to repair the issue.

I posted an earlier review of Stephouse, and it was not favorable. It seems like I was caught up…read morein just a series of bad luck situations. Miscommunications, timing issues, and technical issues had lead to a culmination of what I percieved as bad service. But, with my post to Yelp, the owner Tyler stepped in and while not everything is ironed out, I feel like there is some attention to the problems we are having.

I got onto Stephouse about two years ago because they were advertising themselves as a local…read moreinternet company with high speed internet. At the time I was so tired of Xfinity sending me in customer service loops. The trouble with Stephouse started almost immediately. After contacting them and setting up internet, I purchased their fastest internet bundle. The technician came out and said my apartment couldnt handle that high of an internet speed so he set it to what the previous resident had, the lowest speed. So I start out paying over $90/month for low speed internet. I reached out to customer service to lower my price to match the speeds and was completely ghosted by every email address on their website. The customer service hotline kept telling me that they didnt have any control over my bills so they would give me the same emails I already emailed. After a couple months of dealing with that, I finally had enough and tracked down their parent company, Wiline. There I was able to finally talk to someone who informed me that they could both raise my data remotely and lower my price. After a string of amazing customer service on Wiline's part I was able to get the second highest speed and a price of $58/month. All went well from that point on. Internet itself was reliable and only went out a couple times for a day or two when equipment got overheated and they needed to fix it. When I called customer service to ask about the service interruption, I was informed that custo.er service was no longer accepting residential tickets and I should email Stephouse. I knew that would lead no where so I called customer service again on a different day and the representative was able to tell me what was happening. Cut to recent times and proble.s start up again. I was moving so I needed to cancel before my Contract was up. I emailed Wiline for a sure answer and they informed me of a $150 early termination fee. I was happy to pay it and move on. I paid the $150 but have been charged every month for the past three months while being absolutely ghosted on emails. They even had the audacity to send me an email saying to contact them because they thought their equipment was turned off. I respond to the email AND THEY STILL GHOSTED ME. I want my money for those three months back and I want everyone to know Stephouse is a terrible business! If you want cheap internet go over their heads to WiLine and speak to actual professionals i stead of this third party crap. Again, I have no problem with the parent company and every problem with Stephouse and their lack of communication. Id take Xfinity over having to deal with this ridiculous stuff.​​​

I guess this is kinda moot now since CenturyLink was bought out by ATT Quantum Fiber but…read moreCenturyLink service was HORRIBLE. Modem is currently not working and until I get the new Quantum Fiber Modem in 6 days I'm dead in the water. I work from home and my house has terrible phone signal so I'm having to go to Starbucks everyday to work for the the next 6 days. I wish I could give 0 stars. 24/7 tech support? After business hours you'll get hunted around by a bot and then it hangs up on you.

I've now been using Quantum Fiber for one year, zero problems! And you can't beat the price!read more

I have a faulty phone that purchased with a promotion. I am not able to get a replacement phone…read morewithout paying full price. I have 7 lines and home internet. No onwe would offer help. When I said I may need to find another provider, I was told go ahead. Do what you need to do. WOW! After 17 years. Wow! Completely unacceptable.

BEST EXPERIENCE WITH KEATON!…read more I had a complicated issue to be resolved with my phone. Keaton listened and resolved my issue. He had such a professional demeanor and I immediately felt I was in good hands. He was reassuring and communicative throughout the whole process. THANKS SO MUCH KEATON!

I wonder if anyone else have the same experience as we do. Our parents have Frontier as their phone…read moreand internet carrier. When they tried to upgrade their package in October, they were told by Frontier that they could get a better package with faster internet speed and unlimited long distance calls with a slight increase in the monthly fee, so they agreed to it. Well, they were billed a higher rate alright, but the internet speed remained the same, and they got a bill for $400 for long distance calls afterwards. When we called customer service to question, after many, many transfers, we were told that there was a new service that was ordered and then immediately cancelled that day. But how did we end up with the higher rate? If others have a similar experience, this is cause for a class action lawsuit.

These fuckers are as lame as it gets. Don't know what else I could say to express my point more…read morearticulately than "these fuckers are as lame as it gets" because I need to add a few more words I would just like to say "these fuckers are as lame as it gets" They are the only cable that I can get in the apartment that I am temporarily staying in otherwise I would never continue the hell that is continuing with them if I had a choice. Don't know how much more specific I can get.

The service tech that came to service us was prompt and courteous…read more He was very knowledgeable and good at his job I highly recommend xfinity

Great service, provided different options and I was able to quickly review and move forward. It was…read morebusy but it felt like they were well resourced and the person providing me service was great!!

Updated review: after posting our initial review below, ADT contacted us and made it all…read moreright/good. They replaced all the equipment to ADT equipment and the cameras are soooo much better. They sent two experienced techs out who spent 8 straight hours (no breaks) fixing everything and brought all the wiring up to code. Could not be happier! Bravo, ADT, for doing the right thing! The techs were super knowledgeable and professional and friendly. They explained everything in "normal-people-speak". A++ Initial review: ADT is the WORST EVER!!! we called ADT using their 1-800 number. They contracted the work out to a local vendor who installed non-ADT equipment that only works sometimes... and then they refuse the replace it for actual ADT equipment! And they don't return our calls! DO NOT USE THEM!!' You will be sorry if you do!!!

This is the worst company. I spent so many hours, that turned into days begging them to turn off my…read moresystem which was already completely cancelled because it was defective. the alarm would go off randomly by itself, and then the equipment overheated when I turned it off causing the lithium battery to potentially explode but they didn't care. They kept trying to renew my contract, crazy!! 0 rating

Not a T-Mo customer anymore and haven't been for years. Started getting strange emails about an…read moreaccount that I didn't know about. Eddie and Rudy were huge helps in getting everything figured out, closed out, and handled quickly and painlessly. If I need a new carrier in the future, it's back to T-Mobile for sure. Thanks again to both of you!

I would give this place a -100 percent I can't believe it…read moreonly has a 3 stars. Not true .....it's has to be lower than that! I try not to go into this store but I had to for my son sake. The woman blondish or light brownish hair (a manager) is horrible and reflects off of the people that work there. I had no help in my phone needs and the manager behind my back was telling her co workers (my son see her and told me afterwards) not to help me. A few years ago sold me a phone and told me it was like an Apple iPhone but it never work and got stuck with it. Liars!!!!And I know this cause they get kicks backs or bonus or some incentives to sell. People safe yourselves the trouble do not go here. I love t mobile but this store is not for you.