Waitlist digital display would help. A time to available to support. There is no customer care.read more

I ordered a phone online for pick up at this location (because the online offers are not always…read morehonored in-store). Instead of notification that my order was ready, I got a message saying that per MY request the order hade been cancelled. I did not make the request. I confirmed with Verizon service that someone IN THE STORE entered the cancellation. I can only assume this was so I would show up and place an order in person so the location could be the credit for the sale. I do not want to do business with people that act this shady. I went to another location and got what I needed. I will avoid this store going forward. In a previous transaction I was told they could not honor my online offer, and that if I wanted that (better) offer I would need to order it online for pick up. Suspiciously, when I went to order the phone on line, that particular phone - that I had JUST confirmed was there, was now out of stock and not available at this location.

Not a T-Mo customer anymore and haven't been for years. Started getting strange emails about an…read moreaccount that I didn't know about. Eddie and Rudy were huge helps in getting everything figured out, closed out, and handled quickly and painlessly. If I need a new carrier in the future, it's back to T-Mobile for sure. Thanks again to both of you!

I would give this place a -100 percent I can't believe it…read moreonly has a 3 stars. Not true .....it's has to be lower than that! I try not to go into this store but I had to for my son sake. The woman blondish or light brownish hair (a manager) is horrible and reflects off of the people that work there. I had no help in my phone needs and the manager behind my back was telling her co workers (my son see her and told me afterwards) not to help me. A few years ago sold me a phone and told me it was like an Apple iPhone but it never work and got stuck with it. Liars!!!!And I know this cause they get kicks backs or bonus or some incentives to sell. People safe yourselves the trouble do not go here. I love t mobile but this store is not for you.

Switched to Consumer Cellular (CC) when I learned my previous mobile service provider (ATT) was…read moresupporting OAN (One America Network). The wireless service is through the same towers as ATT, but for about half the cost. That cost differential comes up in their customer service. My blood pressure always rises when I call their customer service team. I don't want to bore the reader with too many details, but when I tried calling for confirmation of some details I was told to enter my 4- or 6-digit security code. I was flummoxed; I hadn't set a security code. Trying the usual codes I use, I was greeted with a system response that they couldn't find that code and to try again. After the 3rd or 4th iteration their VRU (voice response unit) finally told me I could say "I don't know it", which I did. When I finally got in and connected, their customer service agent said now we're going to set up a security code. I was annoyed that they modified their processes to require a security code without telling their customers. How hard would it have been to include a note in our bills that this change was coming and to be prepared the next time we called customer service? Doesn't anyone think about how these changes will affect their customers before those changes are implemented? If you never have to call their customer service team, you might be satisfied with their service.

I have been with consumer cellular for over 7 years. I have even told people about the great…read moreservice. 1) They say you get a discount if you're a mbr of AARP. The savings (I just discovered) is $1.00 a month. AARP is $16.00 a year. NO savings at all! 2) I just bought a new phone and a screen protector. The screen protector I received is flawed. They do not do refunds for those. I paid $21.00 for it - thinking they would have a higher quality product. I was wrong. Do not purchase this unless you go to astore and have them put it on before you purchase it and see that it works. I will not be giving them a good review going forward. I'm very disappointed. Shame on you Consumer Cellular.

Fast, friendly affordable and very knowledgeable. Was done within a few minutes. Replaced iphone…read morescreen and was able to bring smiles to my moody teenager's face in the process.

Service was awesome! Got my iPhone charging port cleaned out for $35. Was in and out in 5 min and…read moreno wait. My new go-to for any tech needs.

Highly recommended AT&T store in whole Portland area This…read moreis a Very convenient AT&T store inside the Asian grocery market (99 Ranch Market) I wanna said Thank you to AT&T to put this AT&T store here ! It's helped us a lot ! Especially they can speak Chinese & Cantonese!! My parents can easily upgrade their phones without my help, Jayden & Anderson is very helpful & very kind! I did my new phone upgraded here and they helped us to transfer the data from my old device, even it's took their almost 3 hours, they still very patience 非常推荐的AT&T 门店 他们可以讲中文和广东话 就在99大华超市里面

It says they are open at 10 walked in at ranch 99 and the AT&T part is closed update your times or…read moreshow Up when you open ‍

Support local businesses…read more He's the goat of Aloha. Been doing business with him for almost 4 years. Fixed my laptop and installed windows for $50. A windows license is like $100, that's my goat right there.

Sergio is AMAZING! He fixed 2 older cell phones for me on a tight timeline. Totally willing to work…read morewith me to make it fit my schedule. He's very very knowledgeable! Honest and super patient. Not just with me but with every client I saw him interact with. After he fixed my phones I needed help with the charging port (USB-C) laptop. He helped me diagnose the problem and find the best solution. He did that the same day I contacted him about it. He's my "GO-TO" guy now. I highly recommend him!

worst cellular service ever... no coverage. made dozens of…read morecalls. no internet access. customer service was no help...dont waste your money. i have the highest plan. and i cant use my phone in my house. i was told "low" access area. so that means..keep paying high price and we wont improve your service.. comcast who has the worst customer service. had better coverage....

Came here on 2/17/2025 with my family to port my line from corporate to personal billing. There was…read morea store manager, Maribel, and an employee at the store, no other customers. The manager was clueless about porting and refused to help. I was here the day before and one of the employees was able to pull up my account and since I did not have my spouse's info, I need to came back again. I know the other employee can help but he couldn't as Maribel is the manager... wonderful customer service.

My Samsung S21 started acting up, calls couldn't connect, text messages failing - time for an…read moreupgrade! Since I've been an AT&T mobile customer since my first "brick" phone in the 90's, I know I'm not switching carriers so took advantage of the $1000 trade In towards a new phone, so basically a free upgraded model. Here's the deal, you commit to 3 years of service, and the the $1000 gets deducted, prorated, over this period. If you leave prior, you pay the balance. If you stay, the phone cost, as long as it's less than $1000, remains free. If you choose a model greater than $1000, you just pay the difference. I'm also loyal to Samsung because for me, it's more intuitive than an I-phone, and the camera is far better. I use my phone primarily for pictures, 2nd for text, and once in awhile, to make a call. My how times have changed! Walked out with the Samsung S24+ at no cost. it has a faster processor, twice as much memory, and a far better camera than the S21. The only downside, at least for me, is that it's a bit larger. I'm not a fan of the new, larger models. i either carry my phone in my side pocket of my leggings or in my tiny handbag. I already know this phone won't fit in my three favorite handbags, but I have no interest in the fold-up version which is heavier and cumbersome. The rep I worked with was new, which I recognized right off the bat, but he was friendly, asked for assistance from his manager when we were having a challenge, and handled everything smoothly. I purchased the protective stick-on screen cover and he applied it for me. I'm amazed at how fast and efficient the data transfer is these days. Last time I upgraded was three years ago, and it's an exponentially noticeable difference. All pictures, apps and data transferred successfully. New phone working perfectly from the start. Very happy with my phone and the experience.

I have been with Consumer Cellular for years now and I still can't believe what a unicorn they are…read more There customer service is downright lovely and helpful. Their prices are extremely reasonable and they're not trying to take advantage of their customers. There's no hidden charges or sneaky small print. I tell everyone I know to get their service from CC. I have never had such a consistently wonderful experience with a cell service provider. They give me hope for the way that businesses can operate, putting customer needs first. Couldn't recommend them more highly.

I had just had had a horrible experience with another phone service provider who had not made the…read morenecessary data available to release my phone or me from their control. When I contacted Consumer Cellular and was connected to a support administrator, I experienced an unusually kind and effective offer of support that worked best in person due to the complexity of the challenges. I met with professional support staff in Tigard, OR who displayed patience and flexibility, and were able to work through minor but understandable communication challenges when needed. That was extremely helpful as I had become generally frazzled the previous few days by my former phone provider's, obstacles. I was also glad I had cleared my entire morning of meeting obligations. The two store folks were amazingly adept at keeping all customers served without any prolonged delays. Customers came in steadily, but the service professionals rotated among them very well. I do have to say that I am positive I would not have been able to manage the patience and time expenditure for these services either over the phone or via the website. Several times I saw challenges that temporarily puzzled even the store personnel and required that they use special strategies to solve the issues, and there would have been no way for me to have sorted through those unique challenges at home by phone or chat, let alone the extra communications that would have been necessary. But I emerged with phone service activated and effective. Much appreciated.