These guys lie through their teeth. They told me that if I wanted to do a phone upgrade within 14…read moredays it would be no problem, and that there wouldn't be a restocking fee. Today, the manager, I believe his name is Shane (although I'm not certain) tells me that it would cost me an $80 restocking fee to upgrade my phone. Both he and his assistant Ryan need to learn that the customer is always right and that lying and giving attitude to an upset customer doesn't go very far. Don't shop here. I fully regret doing business with these liars and crooked salesmen. They also told me I would get free Netflix and Apple TV, a promotion of which I never received.

They continued to bill me for months after I'd cancelled service. The store got in touch with…read moreDistrict Manager who admitted mistake and agreed to reimburse me then gave me the run around for months. Last spoke to Wesley in store who was very rude and dismissive.

So far so good with Block Communication, Jen did all the paperwork and was very pleasant, she…read moreexplained how the interlock works and had a demo there to learn, Chad and his bud did the installation on my motorcycle, took them a little over an hour including taking the rear fender off to hide wires, than Chad did a demo with the bike and how to start it. Very Happy Thanks

Awful experience with this company. I would NEVER recommend them to anyone. They way over charged…read morefor a service. I was quoted at $50 for a device removal from my vehicle. After I did ALL the leg work (as directed from Chad) to ensure a smooth transition so that I could stay compliant with Penn Dot. This process took MANY calls and phone calls to Harrisburg, the ACTUAL vendor, Drager, AND the DUI Administration which I was informed that Chad provided incredibly inaccurate information where he was threatening me with a license/Penn Dot violation if I did not pay for him to do a calibration on a vehicle that I was no longer able to drive and was deemed inoperable of which I had official documentation from a licensed and reputable auto repair shop stating as such. Long story short, he eventually came to my home to perform the device removal. I spoke with him in great detail to schedule this removal when he is close by (which is often as he has a location near me) etc etc etc Again it should have been $50! He removed it and THEN told me I would have to pay him $165!!!! I gasped and told him my account would be overdrawn if he charged anymore than $100 on my card. He got upset and before he could further pout in front of me, I told him he could go ahead and charge the rest of the monies on Friday. I also asked him how did it go from $50 to $165 ??? (Which is almost how much my calibration would have been if I had still been driving my car!) Chad said I'm charging you a "rental fee" because it's my device and you have had it in your car for a week and weren't using it. WTF .... I've had it in MY car for 5 or 6 months and paid him bimonthly at least or around $190 for it to be recalibrated... NEVER have I EVER had an additional rental fee!!!! UNTIl now because he knew I wasn't going to have to pay him going forward for future calibrations and he wanted to suck as much money from me while he could. THEN he said, "AND I'm charging you for my gas!" Ughhhh we agreed that he would come to my home WHEN he was local. EVEN if he wasn't local if he charged me $1.00/mile from his furthest location, it would only be $27!!!! Okay so I'm supposed to be charged and was quoted $50. He says it's $165 He charged me for $100 then again for $55.50 for a total of $155.50 which is completely different inflated charge. All this took place during the Pandemic and maybe he himself was price gauging but most likely was TAKING ADVANTAGE of someone who relied on him/his company for services I was legally required to obtain. He just KNEW he would get away with it. (He even quoted me at 80/month or 160 bimonthly for calibrations .... I usually paid $192. And when I would ask for an explanation ... he would exhale a deep breathe and act so annoyed with me like I was stupid and I should know better. ... so mistakenly, I backed off. I shouldn't have and I wished I hadn't. I don't want anyone else to make the same mistake and trust anything BLOCK COMMUNICATION says, including them calling themselves the VENDOR ... They are NOT. They are only an installer. They lie all over their website marketing off this lie!! #EXPOSETHEM Jennifer

Blake really helped me out of a bind when I got a screw stuck in the back of my monitor.read more

Taylor is very knowledgeable and helpful every time I've been in. Also doesn't make me feel dumb…read morefor not knowing things about my computer!

In November 2020 I took my mother to this location to replace her damaged iPhone…read more The sales rep who helped us (I apologize for forgetting her name) was extremely patient and helpful. My mother was hesitant in her choices, and I was so appreciative of the sales person's patience and willingness to explore options with my mother. She was pleasant, thoughtful and well versed in the available products and options. She even helped me to optimize my account and saved me a little bit of money on my monthly bill. This store tends to be busy, and I've shopped here a few times. The employees here understand customer service, so even if they are busy it will be worth the wait to bring your business to this AT&T Doylestown store location.

Went in to upgrade my phone. The associate asked how he could help me, and I let him know that I…read morewanted to upgrade my phone. He said OK, and then turned around and started to help the gentleman that walked in after me. As a 25 + year att customer it was a huge insult and I will be looking for another provider asap

Excellent service from the copy center - I got in and out quickly and the color copies I needed.read more

KICKED US OUT FOR LITERALLY NOTHING…read more We walked into the staples and we got asked to leave before we even got to the computers or anything.

Honest trustworthy and knowledgeable. They performed all the tasks necessary with learned ease.read more

I had a brief but very good experience here. I took a (physically) broken laptop in for a quick…read moreassessment. Nick was confident and professional in his assessment and explanation of the problem. He gave a quote and fixed a small issue for free, allowing it to run again. He seemed like he knew his stuff, and would not try to oversell you on anything. If I have any future laptop or phone issues that I cannot handle myself, I am definitely returning here.

Needed some IT help at home. The tech came out and had everything fixed for me in no time.read more

I will be forever grateful to the wonderful people at Epoch IT. My laptop was hacked and I…read moresearched for computer services and saw Epoch listed. I called and the woman who answered (second ring, by the way, no long drawn-out introduction message) listened patiently and empathetically as I went on, and on, and on, about how embarrassed I was and I knew better, etc. She assured me Epoch would be happy to make it all better. No pressure or hype, just bring the laptop in and Epoch will take care of getting rid of any malicious software that the hackers loaded onto my hard drive. I did that and in less than 24 hours (yes, a little $$$ extra for expedited service) my laptop was clean as a whistle. Matt and Doo Yen were wonderful. So pleasant and patient which is exactly what I needed. This hacking event spurred me on to get a new desktop and Matt came and picked up both the old and the new desktop and brought it back the next day with all of my files loaded onto my new machine. Matt made it easy for me to access all of my files which is amazing if you've ever had to bring all of your files over from an old computer to a new one. I am up and running again (I work part time for a lawyer) and I feel assured my machines are clean and running at peak speed and Epoch turned a very stressful situation into a happy ending. Thank you Matt and Doo Yen for keeping my spirits up and saving the day!