Told us there service is what if is after promising we would have 5G at our home in Doylestown in…read morefact we did not have any service lies after lies.

Made my day. Had the cable and plug I desperately needed. Friendly service let me test the cable to…read moremake sure it was the right one for my phone.

These guys lie through their teeth. They told me that if I wanted to do a phone upgrade within 14…read moredays it would be no problem, and that there wouldn't be a restocking fee. Today, the manager, I believe his name is Shane (although I'm not certain) tells me that it would cost me an $80 restocking fee to upgrade my phone. Both he and his assistant Ryan need to learn that the customer is always right and that lying and giving attitude to an upset customer doesn't go very far. Don't shop here. I fully regret doing business with these liars and crooked salesmen. They also told me I would get free Netflix and Apple TV, a promotion of which I never received.

They continued to bill me for months after I'd cancelled service. The store got in touch with…read moreDistrict Manager who admitted mistake and agreed to reimburse me then gave me the run around for months. Last spoke to Wesley in store who was very rude and dismissive.

Honest trustworthy and knowledgeable. They performed all the tasks necessary with learned ease.read more

I had a brief but very good experience here. I took a (physically) broken laptop in for a quick…read moreassessment. Nick was confident and professional in his assessment and explanation of the problem. He gave a quote and fixed a small issue for free, allowing it to run again. He seemed like he knew his stuff, and would not try to oversell you on anything. If I have any future laptop or phone issues that I cannot handle myself, I am definitely returning here.

Needed some IT help at home. The tech came out and had everything fixed for me in no time.read more

I will be forever grateful to the wonderful people at Epoch IT. My laptop was hacked and I…read moresearched for computer services and saw Epoch listed. I called and the woman who answered (second ring, by the way, no long drawn-out introduction message) listened patiently and empathetically as I went on, and on, and on, about how embarrassed I was and I knew better, etc. She assured me Epoch would be happy to make it all better. No pressure or hype, just bring the laptop in and Epoch will take care of getting rid of any malicious software that the hackers loaded onto my hard drive. I did that and in less than 24 hours (yes, a little $$$ extra for expedited service) my laptop was clean as a whistle. Matt and Doo Yen were wonderful. So pleasant and patient which is exactly what I needed. This hacking event spurred me on to get a new desktop and Matt came and picked up both the old and the new desktop and brought it back the next day with all of my files loaded onto my new machine. Matt made it easy for me to access all of my files which is amazing if you've ever had to bring all of your files over from an old computer to a new one. I am up and running again (I work part time for a lawyer) and I feel assured my machines are clean and running at peak speed and Epoch turned a very stressful situation into a happy ending. Thank you Matt and Doo Yen for keeping my spirits up and saving the day!

Totally worth it! Free diagnostic check. Microscope analysis, Clean, And in-depth explanation. It…read moreturned out the last place I went at the mall kiosk cost me. You get what you pay for. They used the wrong screw to fix my screen therefore piercing its logic board. Although he could fix the phone, the repair wouldn't make sense vs the cost of a new phone. Honest and knowledgeable about electronics and extremely hospitable. Even though I didn't purchase anything I hope this review returns him some business. I wish I would of went to him 1st. Thanks again!

After cracking my new Goggle Pixel 4 XL screen 8 days after getting it during a pandemic, I thought…read morefor sure I was definitely SOL. Luckily my husband brought my phone to Abington phone repair! Mike was great and so helpful! Ordered the parts I needed and had them there the next day and quoted $80 cheaper than other places to fix it! When my phone was unable to be repaired properly he ordered me a new phone! I am truly grateful that there are still honest people in this world and would highly recommend this place for quality service and a great customer experience :)

I bought a Apple Watch band and I broke out horribly from it. I attempted one return and the store…read moregate was closed with a sign on it to call a number and I was in a hurry to get to a doctor appointment.. I just got back and no refunds and they did not have a selection of bands. I felt comfortable that I would get so I wouldn't break out so cheap plastic Watch band was 25 something dollars. no refund policy sucks so I threw it away in their trashcan. so just be aware they have no refund policy only exchange. The one band that I maybe would have liked would not fit my specific watch

Amazing! I got 2 privacy screen protectors for only $20! Also, he put it on for me! Me, personally,…read moreI would give this store a 10/10 and I would recommend it to someone who needs screen protectors.

So far so good with Block Communication, Jen did all the paperwork and was very pleasant, she…read moreexplained how the interlock works and had a demo there to learn, Chad and his bud did the installation on my motorcycle, took them a little over an hour including taking the rear fender off to hide wires, than Chad did a demo with the bike and how to start it. Very Happy Thanks

Awful experience with this company. I would NEVER recommend them to anyone. They way over charged…read morefor a service. I was quoted at $50 for a device removal from my vehicle. After I did ALL the leg work (as directed from Chad) to ensure a smooth transition so that I could stay compliant with Penn Dot. This process took MANY calls and phone calls to Harrisburg, the ACTUAL vendor, Drager, AND the DUI Administration which I was informed that Chad provided incredibly inaccurate information where he was threatening me with a license/Penn Dot violation if I did not pay for him to do a calibration on a vehicle that I was no longer able to drive and was deemed inoperable of which I had official documentation from a licensed and reputable auto repair shop stating as such. Long story short, he eventually came to my home to perform the device removal. I spoke with him in great detail to schedule this removal when he is close by (which is often as he has a location near me) etc etc etc Again it should have been $50! He removed it and THEN told me I would have to pay him $165!!!! I gasped and told him my account would be overdrawn if he charged anymore than $100 on my card. He got upset and before he could further pout in front of me, I told him he could go ahead and charge the rest of the monies on Friday. I also asked him how did it go from $50 to $165 ??? (Which is almost how much my calibration would have been if I had still been driving my car!) Chad said I'm charging you a "rental fee" because it's my device and you have had it in your car for a week and weren't using it. WTF .... I've had it in MY car for 5 or 6 months and paid him bimonthly at least or around $190 for it to be recalibrated... NEVER have I EVER had an additional rental fee!!!! UNTIl now because he knew I wasn't going to have to pay him going forward for future calibrations and he wanted to suck as much money from me while he could. THEN he said, "AND I'm charging you for my gas!" Ughhhh we agreed that he would come to my home WHEN he was local. EVEN if he wasn't local if he charged me $1.00/mile from his furthest location, it would only be $27!!!! Okay so I'm supposed to be charged and was quoted $50. He says it's $165 He charged me for $100 then again for $55.50 for a total of $155.50 which is completely different inflated charge. All this took place during the Pandemic and maybe he himself was price gauging but most likely was TAKING ADVANTAGE of someone who relied on him/his company for services I was legally required to obtain. He just KNEW he would get away with it. (He even quoted me at 80/month or 160 bimonthly for calibrations .... I usually paid $192. And when I would ask for an explanation ... he would exhale a deep breathe and act so annoyed with me like I was stupid and I should know better. ... so mistakenly, I backed off. I shouldn't have and I wished I hadn't. I don't want anyone else to make the same mistake and trust anything BLOCK COMMUNICATION says, including them calling themselves the VENDOR ... They are NOT. They are only an installer. They lie all over their website marketing off this lie!! #EXPOSETHEM Jennifer