I bought a Apple Watch band and I broke out horribly from it. I attempted one return and the store gate was closed with a sign on it to call a number and I was in a hurry to get to a doctor appointment.. I just got back and no refunds and they did not have a selection of bands. I felt comfortable that I would get so I wouldn't break out so cheap plastic Watch band was 25 something dollars. no refund policy sucks so I threw it away in their trashcan. so just be aware they have no refund policy only exchange. The one band that I maybe would have liked would not fit my specific watch read more

Amazing! I got 2 privacy screen protectors for only $20! Also, he put it on for me! Me, personally, I would give this store a 10/10 and I would recommend it to someone who needs screen protectors. read more

My screen kept freezing (after having had it replaced twice in the past month for the same issue) so i decided to come here to see if they could actually fix my phone since the problem was obviously internal. They told me i needed a new screen and when i told them i don't think its the screen they just laughed and convinced me i needed a new one. so $180 later and my phone still isn't working right. they managed to fix it by doing some work internally like i originally wanted but refused to refund me for the new screen. they told me they would have to take the screen back if they refunded my money! Ridiculous. Do not go here. read more

Avoid these places at all costs. Did they fix my iPhone 7plus screen? Sure they did, but now the colors on my phone are muted and faded, obviously the new screen is far inferior to an Apple screen. They also put a glass screen protector on it, one that doesn't fit the screen and leaves a nice gap at the edges. All this for $105? It's crap, it's inferior, and I should have never done it. Cheaper than having Apple do it for $150? Sure it is, but it's shoddy work with inferior products. AVOID read more

Well I took my dads ipad here BEFORE i read the reviews. It was the end of the day on Sunday so they told me to come back on monday. Well i read all these reviews sunday night. lol. I also have a busted Galaxy j710 screen that i wanted fixed by no way i was gonna use them till i got my ipad back. Went in Monday and the ipad was done. I turned it on and checked the colors first thing. lol. Looked great so i paid the man $75, which was almost half of anywhere else. a week later and the screen was still good as new. Not loose, no color fades. All is well. So this week i took in my Galaxy J710 for a screen replacement. The guy said my phone is not american model. So the screen may not fix perfect but will know when he put it on. I had to pay $20 of the $65 as down payment for the screen. 3 days later the screen came in and i went to the mall to have it fixed. An hour later the phone was done. But he said it had issues. Indeed it did. The screen colors were washed out. Buttons worked intermittently. I wasn't happy even though i was warned about the possible screen issues. The guy said he wouldnt charge me the other 45 dollars. lol yeah hope not. But im still out $20, even though he did work for that $20. Still, he felt bad and said he could order a phone just like mine ( ended up being a J727 ) for $100 and said he charges everyone else $150. I didnt believe that and said, i'll think it over while im at the food court and will be back. Got to the food court with my brother, took out his iphone and googled the J727s. Sure enough they were $150ish. This is ofcourse assuming the guy wasnt giving me a D grade phone. lol. Went back to CellDoC and told him to order the phone. Phone came in today and i went to check it out. Looked brand new. No scratches. Most likely a A grade. I also had him put on a glass cover, thogh i have to say its not a perfect fit. Thinner, doesnt cover the entire screen. Cost me $10. we will see if it holds as ive read reviews that it doesnt. Ok to sum up. Ipad screen replaced and looks as good as new 3 weeks in. Samsung J710 screen repair was a bust. Cost me $20, but got a newish phone for $100, so total cost $120. Thats $30 less than getting it repaired at staples. Though some places just as good as staples would be $100 to 120. So call it a wash. Screen protector not a perfect fit. All in all im happy and will give him 4 stars. and would go back again. I dont expect any problems with the phone other than the screen protector coming loose. We will see how the Ipad lasts. If something happens where i have to have either screen or device repaired again ill be back here to amend my review. read more

I had taken my phone here a weekend before black friday and sadly paid in cash. I noticed that as soon as I got home it looked like my screen was already cracked again but this time it it was like the white paint was chipping on the inside. Every day it has gotten worse and now my screen is actually cracked. Now my home button is loose as well i paid 80 dollars for a screen that has barely lasted a month and when I called to ask them to fix it, they told me they had no record of my transaction. UPDATE: My screen is now popping out of the back of my phone without having dropped it AT ALL. I can see the inside of my phone and the white parts of the boarder (see photo for "paint chipping) on the inside of the phone which doesn't seem normal for a screen to do? The screen itself glitches and it's constant gross and greasy no matter how often I wipe it or clean it. My home button feels like it is going to slide off. It is not the quality I had paid for. Do not come here. read more

Cell Doc - This is the "paint chipping" that has occurred on the inside of the screen. - Mobile Phone Repair Near Me - North Wales, Pennsylvania

Id give her 0 if I could. My screen started peeling away from the phone 2 months after spending $100 to fix it, and when I brought it back they told me it was "water damage" and that 2 months is a long time for a phone screen. And then tried to charge me an additional $50 to fix it again. read more

Would not recommend this store at all! On Wednesday I was charged $80 for display to be replaced and the same night it started to fade black in one corner and then flash as if blinking. I was away for 4 days and came back to ask them to repair or see what the issue was. They had no records of who took care of me and told me to come back another day to see the guy who repaired it. They wouldn't open it or look at it... only intend to refer me back to whoever screwed it up in the first place! Do not use a business that does not stand behind their service... I should not as a customer have to figure out who made the mistake. Unreputable!!!! read more

Went in on black friday with a broken iPhone 5c. They fixed the screen, lcd, and home button within 20 minutes. We had a 30 day warranty. The home button was a little loose so I just brought it in and Akbar fixed the home button within minutes. Quick and friendly service! Thanks! read more

I would not recommend this place. On Oct 26th, 2017 I went in and purchased a screen protector for my Galaxy 8. My old screen protector film had gotten discolored. The salesperson recommended the hard screen protector and installed it for me. Two days later, it got loose and fell of my phone and cracked. I went in with my receipt and they refused to replace. First off, I paid $20 and we all know it's made in China and they probably paid .30 cents. Rather than replace and maintain the goodwill of the customer, the manager refused. Their return policy does clearly state. NO REFUNDS NO EXCEPTIONS. All I wanted was an exchange. Also the manager admitted that the protector did not fit exactly to the shape of the phone. Why would they sell me this if they knew in advance the product was flawed? I will never go back. I later went to the We Fix cell phone kiosk and the person there gave me a film for free because he knew I had been had. read more

This place is awful!!! I spent $85 to fix a cracked screen and not even 5 days it cracked again!!! I had the phone for 2 years and no issues then it cracked 2x within a week I feel they did a bad job but because it was physical damage they refuse to fix it again. I didn't drop the phone it cracked for no reason!!I would never recommend this place and it's awful customer service and policies!!! I went back to the store to ask the technician his name and the manager over closed circuit tv that I was going to be sorry for saying anything and he threatened me in front of my 3 little kids. I think they use subpar materials there is no way a phone should break so fast. I had to call the cops to file a complaint. Apparently a lot of people have had problems at this cell Doc location. read more

Buyer Beware! You would think that because these people are in a tech business that they are techies - but you would be wrong! It appears they just bought into a franchise to make a buck and require no more skill than you or me. In addition, don't confuse nice guys with those who apparently have no appreciation for customer service when it really counts. I brought my mini iPad in a couple of Fridays ago to replace the cracked screen. It was supposed to take 20 minutes. But the young man repairing it had accidentally broken the LCD. Now they needed to keep my iPad until Monday when they receive the replacement LCD. Not at all what I wanted but accidents do happen and I really had no choice. On Monday I received call that it was ready, so I went to pick it up. The first thing I notice when I get to my car is that the home button is different. And the fingerprint sensor no longer works! I immediately call and am told that the new screen comes with a new button. I tell him I want my original button. He says that to detach and reattach the original button is too difficult, so he just replaced it with the new button that came with screen. I ask what about my fingerprint sensor? I am told there is nothing they could do! Ok great! As aggravated as I am, I try to let it go - even though I use it multiple times daily and open several apps with it. While at home a couple of house later, I go to take a picture, and - no image! The rear camera doesn't work! I call the next day and speak with the owner. I assure him that it was working - I had taken multiple pictures after I had first called and spoke to him about fixing the screen, AND I took a photo approximately 2-3 hours before I brought it in. He tells me he doesn't know how it would have broken, and he's not sure if he could fix it. We go back and forth, back and forth, with me primarily telling him that I would prefer my cracked screen over loss of these two key functions any day. Then he says to bring it in and he'll "try to help me"! I said that's not good enough. I need assurances that 'you're going to definitely fix it'. He tells me it's not something that he can deal with anymore and that he'll refund me my money. I tell him again that's not good enough. Nonetheless, that is all he could do for me. The next day I email corporate - it's the Contact Us email on their website - telling them what happened. I encouraged them to do the right thing and - since they can't confidently make the proper repair - to compensate me for the fee that Apple charges. I told them that I didn't want to give them a bad review but that if they did not make good on their fault here that I would be compelled to do so. There response: "Unfortunately, that is the best we can do for you at the moment. We cannot refund you the amount you are asking for. We are sorry for any inconvenience." Inconvenience!!! Even forgetting about the fingerprint sensor - I can no longer take pictures and videos!!! Something I do all the time! I am so aggravated that I've decided to take them to small claims court. At first I didn't want to bother because it seems like such a hassle, but this is such an outrage that they need to be held responsible. And btw, the screen is substandard as well - its look and feel just doesn't match up to the original. Be smart - instead of trying to save a few bucks, go for the quality and assurances offered by Apple - or just keep your cracked screen! read more

Selim hooked my phone up! I went in with a lagging, slow iPhone 6. 20 minutes later, I left with an almost brand new phone! He somehow got it all cleaned up! This place can be a bit pricy, but hey, it is a cell phone place and parts are expensive! At this place, the price is worth it because the quality and care is superb. Defenitly come here and ask for Selim! read more

this is by far the worst cell phone store in the United States. The employees will scam you for your money for services they did not keep. They will add charges to your credit card and dont tell you. The employees are very disrespectful and will curse at you and call you very disrespectful names. I will never again shop at this store. And if you are reading this you should not either They were supposed to fix my phone and they did not. I was charged $90 and my phone still doesn't work. Please save your money and dont shop here. read more