What a great experience! Chad and Jen are the best! Chad installed an ignition device in my sister's truck that was there for about 15months. Chad and Jen were patient and kind the entire time. They helped Ruth every step of the way, from beginning to end. They explained everything thoroughly and even let her use a demo to help her get comfortable with the device. They were available to help any time she needed it. She could just stop in or make a phone call. Chad and Jen treated Ruth like she was the only customer they had. Thank you, thank you, thank you for all of your hard work and patience! You did it! ~Lynn read more

So far so good with Block Communication, Jen did all the paperwork and was very pleasant, she explained how the interlock works and had a demo there to learn, Chad and his bud did the installation on my motorcycle, took them a little over an hour including taking the rear fender off to hide wires, than Chad did a demo with the bike and how to start it. Very Happy Thanks read more

Awful experience with this company. I would NEVER recommend them to anyone. They way over charged for a service. I was quoted at $50 for a device removal from my vehicle. After I did ALL the leg work (as directed from Chad) to ensure a smooth transition so that I could stay compliant with Penn Dot. This process took MANY calls and phone calls to Harrisburg, the ACTUAL vendor, Drager, AND the DUI Administration which I was informed that Chad provided incredibly inaccurate information where he was threatening me with a license/Penn Dot violation if I did not pay for him to do a calibration on a vehicle that I was no longer able to drive and was deemed inoperable of which I had official documentation from a licensed and reputable auto repair shop stating as such. Long story short, he eventually came to my home to perform the device removal. I spoke with him in great detail to schedule this removal when he is close by (which is often as he has a location near me) etc etc etc Again it should have been $50! He removed it and THEN told me I would have to pay him $165!!!! I gasped and told him my account would be overdrawn if he charged anymore than $100 on my card. He got upset and before he could further pout in front of me, I told him he could go ahead and charge the rest of the monies on Friday. I also asked him how did it go from $50 to $165 ??? (Which is almost how much my calibration would have been if I had still been driving my car!) Chad said I'm charging you a "rental fee" because it's my device and you have had it in your car for a week and weren't using it. WTF .... I've had it in MY car for 5 or 6 months and paid him bimonthly at least or around $190 for it to be recalibrated... NEVER have I EVER had an additional rental fee!!!! UNTIl now because he knew I wasn't going to have to pay him going forward for future calibrations and he wanted to suck as much money from me while he could. THEN he said, "AND I'm charging you for my gas!" Ughhhh we agreed that he would come to my home WHEN he was local. EVEN if he wasn't local if he charged me $1.00/mile from his furthest location, it would only be $27!!!! Okay so I'm supposed to be charged and was quoted $50. He says it's $165 He charged me for $100 then again for $55.50 for a total of $155.50 which is completely different inflated charge. All this took place during the Pandemic and maybe he himself was price gauging but most likely was TAKING ADVANTAGE of someone who relied on him/his company for services I was legally required to obtain. He just KNEW he would get away with it. (He even quoted me at 80/month or 160 bimonthly for calibrations .... I usually paid $192. And when I would ask for an explanation ... he would exhale a deep breathe and act so annoyed with me like I was stupid and I should know better. ... so mistakenly, I backed off. I shouldn't have and I wished I hadn't. I don't want anyone else to make the same mistake and trust anything BLOCK COMMUNICATION says, including them calling themselves the VENDOR ... They are NOT. They are only an installer. They lie all over their website marketing off this lie!! #EXPOSETHEM Jennifer read more

Awesome service. Had an itouch screen replaced. They were fast, reasonably priced and my itouch looks good as new.