Beware! This company has very exploitative contracts. We signed a 5 year contract for a telephone…read moresystem. We paid for 5 years, then wanted to change to a different service provider. Hidden in their contract is a clause that says unless you specifically cancel the contract 60 days before the 5 years is up, it automatically renews for another 5 years. So you pay for the same lousy equipment all over again. (The speaker-phone unit in our Boardroom has never worked. Avoid them like the plague!

From the owner: VoIP, SIP, Fax, Internet - we got you! First, whether you have 2-5 seats or  100+ phones, we have…read morethe right solution. We are focused on simplifying your communications so you can focus on your own business matters rather than the details of your technology. Our high-quality Hosted VoIP, SIP, Fax, and Internet solutions improve your productivity and enhance your company's performance so you can free up time. Lastly, we offer you the convenience of working with a single supplier, simple pricing, and a single bill. Can you say, "win, win?"

As a Medicare plans provider, we recently switched to Lighthouse for our new IP Phone System…read morebecause the federal government recently requires all companies selling Medicare insurance programs to record all conversations. Our current IP Phone System through Verizon could not do this. We panicked and immediately had to buy recording devices to attach to our phones, which was impractical. We called Lighthouse, explained what we needed, and they proposed the perfect solution. Within five days, Lighthouse installed our new IP phone system. Tom and his team installed the new IP Phones and trained our staff. Since the system was installed, we needed to retrieve one of the recordings; within 10 minutes of our request, we were able to hear and read the recording. Our new phone system works much better than the Verizon system, and we are saving over $100.00 a month! I would highly recommend Lighthouse Communications. Thanks again!

Lighthouse called me 2-3 times a day when I was initially looking for a company to set up phone…read moreservice for my small business. They were very good at following up and scheduling install. After they cashed the installation and set up check they have been IMPOSSIBLE to get a hold of. They have schedule 2-3 appointments to help us with technical issues and no showed/no called. The fax line they were supposed to install has never worked. Its been 3 months and they still have not fixed this issue. Today Tom the owner said he would send a tech out at 2:30pm, no one showed up or even bother to call or cancel. Horrible customer support. I DO NOT RECOMMEND!