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    Verizon

    2.0 (20 reviews)
    Closed 10:00 am - 9:00 pm
    Updated 1 month ago

    Services - Verizon

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    1 year ago

    Business owner information

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    Verizon S.

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    Photo of Robin L.
    39
    85
    29

    3 years ago

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    Verizon S.

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    Photo of Ed C.
    10
    10
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    2 years ago

    Business owner information

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    Verizon S.

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    Photo of Fox E.
    4535
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    6 years ago

    Business owner information

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    Verizon Customer Service

    Helpful 5
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    Love this 8
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    5 years ago

    Helpful 1
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    4 years ago

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    2 years ago

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    Verizon S.

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    5 years ago

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    3 years ago

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    Verizon S.

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    Photo of Jeff L.
    59
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    10

    12 years ago

    Helpful 1
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    11 years ago

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    8 years ago

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    Verizon Customer Service

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    8 years ago

    Bought phone and aggressive upselling entire time.

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    Verizon Customer Service

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    13 years ago

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    6 years ago

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    Verizon Customer Service

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    10 years ago

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    9 years ago

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    11 years ago

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    11 years ago

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    11 years ago

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    Ask the Community - Verizon

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    People searched for Mobile Phones 134 times last month within 15 miles of this business.

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    Verizon

    Verizon

    (29 reviews)

    $$

    I came to store to pick up a phone I ordered online. once getting to the store they said they…read morecouldn't give me the phone due to some "error". Rep stated it was an easy fix and he could get me the same deal as the one I purchased online. he ended up increasing my bill by $70. when I saw that I decided just to return the devices and cancel the service the rep stated due to their not being a manger there they would have to charge me a $50 restocking for the the 3 unopened devices. after completing being fed up with the situation I just agreed to pay the fees. once agreeing the rep went back on his prior statement and said I actually could not return the devices at all due to there not being a manager there. the reps name was GAVIN. he has a condescending attitude while giving out incorrect information. AVOID THIS STORE AT ALL COSTS or else you will end up paying more money.

    Every visit (about four this far) has been stellar. Customer service over the phone is usually…read morefilled with disappointment and language barriers but this location exceeds all expectations. I know most issues arise from Verizon's policies and changes and sometimes it's poor technical support. Th e staff at this location really do their best to resolve, activate, correct, and resolve as much as possible, very accurately. And I appreciate that because spending hours on the phone can be daunting and a consulate waste of time if the issues aren't resolved. Five stars!!

    Best Buy - Albany

    Best Buy - Albany

    (127 reviews)

    $$

    Standing here for 15 minutes after being told someone will be here to assist. Not a sole around…read more Finally a young man named Jacob appeared who was very helpful, he listened to what I was looking for in a laptop and did not try to upsell me on any products. Jacob gets 5 stars but the business itself only gets 3 stars.

    Crap experience. Made a reservation for the geek squad and no one acknowledged me for over 25…read moreminutes while I waited at the front and saw my name constantly show on the screen saying I wasn't checked in. I get it ur understaffed and it's the holidays but you can still acknowledge me so I know I'm not waiting around for nothing? Finally get someone to help me and the guy looks at my computer for all of 2 seconds, says it's gonna be $800 and two weeks to get it back. There was no way he knew the model, year, size etc; based on looking at it for that long. He told me to just look at getting a new computer. While I was waiting around for 30 minutes I ended up booking an appointment with the Apple Genius Bar- they actually looked at my computer, quoted me $400 and it was fixed within 24 hours. My experience with this Best Buy has never been good in all honesty. I get it customer service sucks blah blah Best Buy do a better job of training ur employees and taking care of their needs so they can actually help ur customers cuz revamping the store is not enough. U don't care about ur employees so they don't care about us. DO BETTER! Also shout out to some old lady named Gloria cus she was being a Karen on my behalf and I thank her for that.

    Verizon - mobilephones - Updated May 2026

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