It will sound random. But we were literally passing through Albany on our way North, and on a…read moreFriday morning, we needed to buy a used iPhone to replace the one I was using. A quick search yielded these guys who were along our route, and we made the quick stop. And were the first ones there when the doors opened that morning. Don't let the location or look of the shop fool you, these guys were extremely helpful and knowledgeable. They had a pretty good product selection - I got my used iPhone 7 at a good price (it looked almost brand new). And the counter guy even helped me switch SIM cards, and made sure everything was working to my satisfaction. We were in and out in 20 minutes, and continued along our drive without missing a beat. Sadly, we don't live nearby or I would be a more frequent customer. If you live in the area, then this should be on your list of handy resources for your cell and tablet needs. Keep up the good work guys.

You hate to pile on a business that's already gone out of business but these people really screwed…read moreme. Not long before closing up shop sometime in March 2019, I had my iPhone battery replaced. It was $79.99. Within a month, something in my phone starts rattling around. A short time after that the phone had issues accepting the power to the form the lightening cable. I called Phone Wizard who I discovered had gone belly-up. So I took it elsewhere. These folks opened up my phone and told me the following: "Your battery is is barely connected by a tiny power cord to the rest of the phone. That's what rattling around. Also, whoever put the battery in gave you a used battery that was literally glued in place." Totally unacceptable. I had to pay $60 for another (new) battery because the good folks at Phone Wizard seemingly had at best had no clue what they were doing, or at worst willfully screwed me over. Shame on these people and their business practices.

Corbin, excellent! Cleaned out my (VERY DIRTY) phone, and didn't look down his nose at me. THEN, he…read morerepaired it for a fee much less than buyig a NEW phone, which my carrier in the mall WAS DYING for me to buy and the moment I went into my CARRIER's STORE, began the pushing and the shoving using an enthusiastic bully to GET ME TO BUY another expensive (for each month's fee I'd be owing them until I OWNED the dang phone -- DO I REALLY need the "latest" model? -- SERIOUSLY!) So, Corbin's and his staff's work and attitude leave you satisfied. Very pleasant - professional and KNOWLEDGEABLE. Hours, decent, too. Price good. I could have done without the extra days of waiting -- but that's just me -- NOT the business. Phone was READY when they said (go figure! Who does that, now?)

I download what I thought was a secure app but I was wrong! My phone locked up and I couldn't…read moreaccess anything. I restarted but then I couldn't even get into the phone. After dropping it off for 45 minutes I came back to a working phone, cleaned of over 200 viruses and God only knows what else. I could breath again knowing no information was taken. I was referred to cell phone fixer by another business who only does laptops & tablets. I'm glad I went with cell phone fixer instead of taking it to T-Mobile who more than likely would have just completely wiped it clean. Highly recommend!

I have been using my wife's old tablet a lot lately. Recently, the screen broke (it first made…read moreweird images, then got all pixelated, then finally the tablet wouldn't turn on). We brought it to the mall to see what could be done, and the Best Buy next door pointed us here. The two guys were friendly and suggested that the screen might need to be replaced. They quoted me a price, which seemed high compared to the cost of a new tablet, but there was stuff on this one that I needed so I agreed. I conditioned my approval on the basis that if the new screen wouldn't fix it I didn't want to pay for anything. A couple of days later and they called to say it was fixed. I picked up and brought it home and discovered that most of the screen worked fine but the bottom inch didn't. I talked to them on the phone and they offered to order a new screen. It arrived in a couple of days and they made the switch. The process is somewhat convenient though I wish they had hours later than 7PM during the week. I am pretty busy on the weekends so getting here to drop it off (then pick it up, then drop it off again, then pick it up again) spread the process out a lot longer then I would have liked. They weren't cheap ($160) but they did quote me up front and they were quick and polite.

I can't image why this store doesn't have a better rating. They did an awesome job for me in…read morerepairing my iPhone. I had ATT's warranty company replace the battery in my iPhone 11 and they ended up messing up the screen. Instead of dealing with that hassle a 2nd time, I went next door from the ATT store to FixTeam to see what they could do. Within 20 minutes, Simon and Joe had me walking out of the store with a perfectly functioning phone. They did a bang up job!

Came to have my IPhone 15 pro screen replaced, after a bad fall, with a used Apple or an OLED,…read morecheaper screen version. Work was competent, well priced and best yet, quick! More than anything, the shop gave me the feeling of trust one needs when seeking help with cell phone repair in Albany. Highly recommended!

What a convenient, personable and professional service! We needed a screen repair and they made it…read morehappen. Having them come to us was so convenient and the price was reasonable.

Updated 1.12.26 Still the best, Still 5 star. They will do…read moreanything to make you satisfied with your purchase! Update 9.3.25 This place is the absolute BEST 5 star service walked in w a broken camera lens. Charged $25, was done in 4 minutes. I HAPPILY PAID $30 GO NO WHERE ELSE another local shop was going to charge me $$$$

This place is legit the best you can make for buying anything electronic. They don't give you the…read morerun around and they are so affordable and fast. In and out brand new screen and diagnosed the problem with my phone in 30 mins. Highly highly recommended

IT Tech Boyce repaired my computer remotely. I had a security software that did not update…read moreproperly. He identified the problem, uninstalled the problem software and reinstalled it and the upgrade. He was knowledgeable and kind and helped me tremendously. Libertek is an excellent company to do business with and Boyce is a great representative of this. Implant.

I brought my crashed external hard drive into the store to see if they could recover the data from…read moreit. The guy who did my intake explained that it will be $162 due today. I asked if that is a flat fee if they are successful or unsuccessful. He said it was. I asked in there would be any additional fees, he said no. He said if they have to mail it out if they can't figure it out then it would be extra. I told him to not mail it out without first calling me to approve or not approve. He also asked if I wanted them to put the files on a hard drive which would be extra. I said no and asked if I could bring my own hard drive to transfer the files. He said yes. I asked if I should just bring it at a later date to do that and he said yes. He told me it would take 10-12 days. On day 14 I still hadn't heard back so I called. The guy who answered didn't know what I was talking about and had to call me back. Another call where the guy seemed confused about what I was asking. At this point I lost the tiny bit of confidence I had with this place. He called back a second time and said they recovered my files and I asked can I bring my hard drive at 3pm the next day to get my files. He said yes. I arrive the next day to be told by the store manager that it will cost me another $75 to transfer files to my hard drive. I refused to pay and told him nobody said anything about a hidden data transfer fee. He said then I couldn't have my files I paid $162 for them to recover. I was so upset and he admitted it was possible his staff neglected to tell me 2 different times there was this hidden fee. He offered to charge me $50 not $75 for the error. Had I known upfront it would cost $237 not $162 I would never have hired this shady company. I am skeptical and think this is a normal predatory practice of this place

Tom is the best at what he does. He was open and communicative regarding my computer's issues,…read moreexplicit in his troubleshooting and resolutions, upfront about the repair price, and most importantly of all, he was professional and amicable. I can't recommend Tom enough!

He called me while he was on vacation and resolved my issue on the call! No cost to me.read more

My search for a good computer repair shop almost ended in a nightmare. Fortunately, before things…read moretotally went south, I did an online search and found ComputeRx in Niskayuna. Mike Kanciruk has been in the repair business for more than 15 years. He's racked up great reviews which convinced me to give ComputeRx a try. Mike fixed my broken MacBook Pro in about a week. The laptop screen had cracked and I forgetfully let the warranty expire. Ugh! Mike charged me $75 for labor to install a new replacement screen which he had to order. It wasn't cheap. The whole thing ran me close to $600. I like Mike because he was upfront about costs and what needed to be done. Initially, I took my broken laptop to a repair shop near me where it just sat untouched for more than two weeks. The repair cost they finally quoted was between $100-$200 more than what ComputeRx actually charged, plus they wanted the money upfront. I had a bad feeling about that so I took my laptop back and brought it to ComputeRx instead. So glad I did. ComputeRx at 2215 Nott St. It shares an office with Nott Street Office, a shipping and copy business. They're few doors down from Lange's Pharmacy. .

What business does this nowadays?? ComputerX diagnosed my laptop and when I got home, the "fix"…read moredidn't work. I called his cellphone and he responded within minutes telling me his office was closed for the week and that he was going to pick up his son. However, I needed my laptop for the weekend. He was incredibly sympathetic and said he would reopen his office at a later time on that Friday. He shares space with another business and when I entered the space, the other business people informed me that Mike left. I explained that he was coming back to reexamine my machine. The people said Mike never does that. Well, he did!! And I am grateful. He fixed my machine and we both parted smiling. Now THAT is great business. Go to ComputerX for your computer needs!!