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    iFix Here

    iFix Here

    3.2
    (23 reviews)

    Called a few places to price a charging port replacement on an iPhone 12. Most were $150 or more,…read morebut these guys said that they would clean my port first and if that didn't fix it then they'd replace it for around $130. The cleaning did the trick. I later heard that other places say they'll replace it and just clean it but these guys were honest and quick.

    I dropped my phone in Rome NY while visiting Fort STanwix and wanted the glass repaired ASAP. I was…read moretold to take it to i fixit in Oneida. I made it very clear to the clerk that I lived in Albany, wanted the phone fixed that evening, or I would have to go somewhere else. He charged me in advance, took all my personal information to gain access to my phone, told me to come back in an hour and a half, and when I did, told me he did not have the part, couldn't fix it, but had an awesome deal involving swapping my phone for a replacement that he assured me was much better. I refused, he pushed and said I was missing out on an awesome deal, refunded the money on my credit card, and I left. The next day I discovered that he had not even refunded the money correctly and had to make a 20 minute call to the credit card company to get compensated for the cost of tax that he had apparently planned to keep. BAH! Terrible experience. Next day I went to the i fixit in Colonie Center. No payment in advance, professional service, checked to make sure he had parts in advance, charged about 50$ less than the guy in Oneida had charged, and fixed it smoothly and quickly. Just like they should! Thank you!

    Verizon

    Verizon

    2.0
    (20 reviews)
    $$

    Rates just keep going up. They clearly want to force old time customers, who were getting fairly…read moredecent rates and discounts, into higher cost plans by reducing discounts. If our current phones weren't locked into Verizon we would be looking into a different carrier.

    Avoid this location. The employee we spoke with was insulting and incredibly condescending…read more We were there to upgrade my husband's iPhone 11 to the new iPhone 15. I had a trade-in quote of $830 for the phone through the Verizon Wireless website. Without looking at the phone, the employee we spoke with said he'd give us $400. I told him about the quote on his company's website, and said, "Perhaps it's a different deal online than in the store. I know that has happened before." I showed him the webpage and the quote for the phone. He took the phone out of my hands and said, "You have to read the fine print. You'll only get $400." My husband is an attorney. We're aware of "fine print," and read through it before entering the storefront. To qualify for the trade-in, we knew we'd have to get the next tier plan on his phone at $10 a month & the phone we were looking at would be free. I took our phone back & asked him to read aloud the amount quoted in the fine print. After he did, I told him we'd be taking our business elsewhere. We've been loyal Verizon customers for more than 20 years, probably longer than that employee has been alive. I'm still upset by his condescending tone.

    FixTeam - cellphoneaccessories - Updated June 2026

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