everyone is always super nice and helpful! always have everything i need within their selection at…read morea great price.

Jay St. Video Games is a video game store that specializes in selling vintage video games and pop…read moreculture items. Also, they sell new video games, movie posters, and collectibles. Bearing in mind, this Jay St. location is extremely small and is not as good as their other locations. I personally find a lot of the stuff here cool and I love vintage games, but the prices are ridiculous. A lot of these games cost well over $20 and some are over $100. The old PlayStation 2 games are about $20 a piece and I can buy them online for half that. In similar fashion, the brand new video games usually cost more here than anywhere else, I suggest going to GameStop instead. I would also like to mention that the employees here are usually rude and treat the customers poorly. However, this Jay St. does have a lot of classic movie posters and large variety of vintage games even if they are overpriced. Once and for all, Jay St. is fine vintage game store, but it's expensive and the employees are rude.

My wife and I love our Nintendo Wii but one day it stopped working. Trying to find a legitimate…read moreNintendo repair place that would work on the Wii seemed to be impossible... perhaps Nintendo just doesn't authorize it anymore. But, we wanted a working Wii so my wife called around and discovered this place. They couldn't repair our game system but sold us a replacement one (minus the cords and stuff which we already had and thus didn't need) for around $20, with a 30-day warranty. We took it home and it works. So, we are back to playing the Wii. Wheeee! They also sold retro toys, board games, video games, movies, and other "nerdish" things. It was a fun walk through, though you could easily empty your wallet and walk out with some nifty things if you aren't careful.

Just another low baller for trades high priced old used games. Definitely shop else where.read more

Despite the name sounding more like a special "mushroom" place, this turned out to be a neat little…read morenew and used video game store. Unlike some places (cough... cough... Gamestop) I felt welcome upon entering and wasn't treated like an idiot (though some of my questions surely would have landed me in that category). I wanted a new Nintendo Switch 2, had several old systems to sell, and wasn't quite sure of my options. They were super helpful, gave me what I considered a good price on my used trade-ins, and worked with me to place my order. One note of caution: they are in the same plaza as a popular pizzeria and parking is tight at mealtimes, especially on the weekends.

Love to see the local game stores with video games going back to Atari. Pokemon and Magic cars in…read morethe back too. Inviting with a demo set up in the front and crochet pokeballs in the window. Just a cool shop.

Back in October I submitted a substantial payment for an event being sponsored by these hacks, but…read moreNEVER received a refund after the event was canceled. They responded to the initial e-mail in which the refund was requested, stating they would be refunding tickets and we should be hearing from them soon. Now it is March and still no word or refund from them. They do not respond to multiple e-mails nor do they answer their phone during business hours! I am a single parent and that money could be being used to feed my child! This is a disgrace, I urge you to think twice before giving these people a dime, they cannot be trusted!!!

I ordered a Hulk Hogan auto on 3/20/23 and sent my item in to be signed. Shortly thereafter the…read moresigning was changed from a March deadline to an end of October deadline. Refunds were offered, but I chose to keep my order and support the company. Since I hadn't heard anything, I asked on 12/13/23 when items would be shipped out. Before long the date was changed to 2/15/24 and then to 2/23/24. As I said, things happen, but we're approaching a year now and there was no mention for a couple of months that the date was changed. I'm sitting here thinking the signing has been completed. The signing finally takes place on 2/26/24. At that time we're told items will be done shipping by end of day Friday 3/1/24. On 3/11/24 I ask for a status update on Facebook and am told they're being careful and taking their time with shipping. On 3/18/24 I ask for an update via email. On 3/21/24 I'm told that they're still working on orders and to contact them on Monday if I haven't received tracking. We've officially reached a year since my initial order. I give them even more time than suggested and wait until 3/28/24 to ask for an update. I'm told that my item is with Hogan and should be returned soon and I quote "sometimes, items are missed, and that's what happens" and they offer me a 10% refund once they send the item to me. On 4/1/24 I send an email explaining how dissatisfied I am and breakdown everything that has taken place, like I am now, and state that a refund of $16.00 is unsatisfactory given all that has taken place. By 4/10/24 I'm emailing, posting on Facebook, and DMing the business account because I'm not getting any response when I ask for an update. I legitimately begin to wonder if they've lost my item. I finally receive a response back on the same day stating that the signing is done and there's nothing to worry about. On 4/17/24 I ask for an update. No answer. I ask again on 4/18/24 and am told Hogan's shop is shipping it out on 4/22/24. On 4/29/24 I again ask for an update as I've heard nothing. I'm told that they'll check the status and let me know. "Either way we will make it up to you for the delay". On 5/3/24 my item is shipped to me. I receive it on 5/8/24 and thankfully my item is in good shape and Hogan has added his signature. I send a DM saying I got it back and thank you. I remind them of the compensation mentioned due to this ordeal. I hear nothing. On 5/10/24 I simply send "hello?". They respond and say we will get back to you on Monday. Even the refund got delayed. I hear nothing on Monday. Today, on 5/14/24, I ask for an update and they ask if I would like a small refund or some autographed prints with no mention of who signed them. I want this over. I say I would like whatever refund your able to give. They refund $16.00. I assure you I was kind and courteous throughout this entire ordeal and have all of the receipts to prove it as well as prove my story. 421 days after my order was placed the situation is finally over. After all of the delays before the signing, delays in shipping items back, finding out they completely forgot my item so my signing was delayed even further, delays getting my item back to me after it was actually signed, and even delaying compensating me after telling me multiple times I would be taken care of. All of the negative things that happened with my order was apparently worth $16.00. I'm happy to have my autograph finally, but I will absolutely NEVER do business with Heroes Hideout again and I would advise anyone that asks me against it.

Love this place. Has the world's most chill laid back employees. Please don't be rude to this…read morebusiness if they don't give you the price you want for your used electronic item. They are after all, A BUSINESS and they already pay top dollar for used electronics. They have a very funny name and it was actually created by a bunch of satirical British men which makes me love the company's personality even more. Has a great selection of gently used cheap movies for date nights if Netflix doesn't have the movie you're looking for to stream (happens to me 99% of the time).

It's a convenient place to bring electronics when you need cash but you really should watch out…read morebecause the people that work there have no idea what they are doing (maybe with the exception of the store manager). The first time I brought stuff in the guy working misquoted me a higher number for one of the items I brought in by A LOT. The second time I brought stuff in a different guy told me, after running it through some "tests", that my iPhone was locked to the ATT network even after I told them that couldn't be possible because I purchased it unlocked directly from Apple. He offered me at least $50 less for it because of this. In addition, they rejected another one of my items because they "couldn't get it to charge". Needless to say I did not sell my items to them. I got home popped a Verizon SIM card in my iPhone and LO AND BEHOLD the phone works. I also plugged the other item in and LO AND BEHOLD it charged right up and held its charge. Basically they wasted an hour of my life and lost business. I do hope the guy who told me my iPhone was locked just made an honest mistake BUT he would have some money to gain if he had convinced me to sell it to him at the lower locked price then turned around and sold it as an unlocked. My suggestion to you would be to make sure you go on the CEX website and get your own quote for the items you are thinking of bringing in. Secondly, try and be in the store when the manager Alissa is working because she actually knows what she's doing. Several of the employees there are unprofessional, slightly rude, and don't know how to do their job correctly.

While I didn't happen to buy anything for this trip, I gotta say the selection was AMAZING. Card…read moregames, board games, paint for making your own models, comics, used games, manga, collectible figures, and even some cute geeky bags! Not to mention the separate wing for role playing game sessions and card games. Massively impressed.

WORST CARD SHOP EVER. very bad customer service. Staff was extremely rude, will not shop here again.read more

Great shop run by great folks, always glad to have stopped by. Broad selection and very reasonable…read moreprices. Tons of cool Godzilla stuff, too, in addition to video games and such.

This is perhaps the best organized and overall nicest game store we've ever visited anywhere in the…read moreUSA or Canada. Everything is displayed not only so that you can fully see the item and price, but also aesthetically pleasing. They have a very extensive set of items here and some really interesting ones, too. You can tell that these folks love what they do and that they are serious about their craft. We visited this store on a road trip. It's a little out of the way if you're traveling either the Northway or Thruway, but absolutely a place we'll return any time we're in the area. It is absolutely worth your drive. Great place! Well done, folks!!!

The guy at the counter looks like moist critikal. Also it smells weird over in this town area…read moreplace. The value was great great deals. The selection was very good they had a game on one shelf and another in another in another in another on another shelf and another in another. Thanks you

I've been going to Pastime Legends for years now. Their prices and trade-in values are fair, and…read morethey are much better to deal with compared to the chain game stores, let a lone the big box stores. Not to mention the others do not specialize in classic games and systems. Pastimes Legends really is a one stop game shop. I've also used them to have systems repaired in the past as well. No complaints with that service. I don't know that there is really anything else to say... the staff in knowledgeable and helpful. 5 stars. Anything video game related... new or old... Pastime Legends is the place to go.

NOT THE DEALS.place is weird and shady people trying to sell are better off selling literally…read moreanywhere else.scam artists weird vibes from them.store is pretty much always empty for some reason.games are overpriced as much as the consoles they sell/buy.

Customer Service and Knowledge Lacking…read more Had a rough day, looking for some quick money. Dude man behind the counter messed up my shit. Had to take to GameStop to have them at least give me a chance to breathe and figure out how they messed up. Ohhhh the server is down. Yeah no it ain't ya dorks. DownChecker. Good times. GameStop - got me some money. The Capitalists from Mr DontGo - yonk

Standing here for 15 minutes after being told someone will be here to assist. Not a sole around…read more Finally a young man named Jacob appeared who was very helpful, he listened to what I was looking for in a laptop and did not try to upsell me on any products. Jacob gets 5 stars but the business itself only gets 3 stars.

Crap experience. Made a reservation for the geek squad and no one acknowledged me for over 25…read moreminutes while I waited at the front and saw my name constantly show on the screen saying I wasn't checked in. I get it ur understaffed and it's the holidays but you can still acknowledge me so I know I'm not waiting around for nothing? Finally get someone to help me and the guy looks at my computer for all of 2 seconds, says it's gonna be $800 and two weeks to get it back. There was no way he knew the model, year, size etc; based on looking at it for that long. He told me to just look at getting a new computer. While I was waiting around for 30 minutes I ended up booking an appointment with the Apple Genius Bar- they actually looked at my computer, quoted me $400 and it was fixed within 24 hours. My experience with this Best Buy has never been good in all honesty. I get it customer service sucks blah blah Best Buy do a better job of training ur employees and taking care of their needs so they can actually help ur customers cuz revamping the store is not enough. U don't care about ur employees so they don't care about us. DO BETTER! Also shout out to some old lady named Gloria cus she was being a Karen on my behalf and I thank her for that.