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    Jay St. Video Games

    2.7 (32 reviews)
    Open 11:00 am - 6:00 pm
    Updated 1 month ago

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    1 year ago

    everyone is always super nice and helpful! always have everything i need within their selection at a great price.

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    5 years ago

    Helpful 28
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    1 year ago

    Excellent business, I came here on the 4th of December to get my computer fixed and a lovely employee called Luigi Mangione helped fix it.

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    2 years ago

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    1 year ago

    Helpful 2
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    5 years ago

    Helpful 4
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    6 years ago

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    4 years ago

    Helpful 2
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    2 years ago

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    7 years ago

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    4 years ago

    Helpful 2
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    5 years ago

    Awesome selection of super cool stuff, great staff. I love it here!

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    4 years ago

    Incels that love to mansplain how they know better than you when in reality their help is less valuable than their sarcasm.

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    12 years ago

    Helpful 11
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    11 years ago

    Helpful 9
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    6 years ago

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    7 years ago

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    7 years ago

    Helpful 1
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    12 years ago

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    13 years ago

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    14 years ago

    Helpful 5
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    7 years ago

    I've always had a great experiance. Some aay the games are overpriced but older games tend to be rarer and sell fast.

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    10 years ago

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    Jonathan S.

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    7 years ago

    Helpful 0
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    14 years ago

    Helpful 1
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    11 years ago

    Great place with friendly and helpful staff and they offered me WAY MORE then GameStop did on my games when I traded them in .

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    10 years ago

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    7 years ago

    Helpful 1
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    9 years ago

    wont sell colecovision games unless you buy 200. 200 there isnt even 200 games for the system and they are very rude when you ask

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    12 years ago

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    13 years ago

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    Jonathan S.

    Helpful 9
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    13 years ago

    the store is not wheelchair accessible and the employees pushed me down and said get outta here fatty.

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    Ask the Community - Jay St. Video Games

    Review Highlights - Jay St. Video Games

    A cool little store selling used and new video games, consoles, and toys that "Nerds" would think are pretty cool.

    Mentioned in 2 reviews

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    Heroes Hideout - Signing being pushed to February 2024. Almost a year later.

    Heroes Hideout

    1.8(4 reviews)
    2.2 mi

    Back in October I submitted a substantial payment for an event being sponsored by these hacks, but…read moreNEVER received a refund after the event was canceled. They responded to the initial e-mail in which the refund was requested, stating they would be refunding tickets and we should be hearing from them soon. Now it is March and still no word or refund from them. They do not respond to multiple e-mails nor do they answer their phone during business hours! I am a single parent and that money could be being used to feed my child! This is a disgrace, I urge you to think twice before giving these people a dime, they cannot be trusted!!!

    I ordered a Hulk Hogan auto on 3/20/23 and sent my item in to be signed. Shortly thereafter the…read moresigning was changed from a March deadline to an end of October deadline. Refunds were offered, but I chose to keep my order and support the company. Since I hadn't heard anything, I asked on 12/13/23 when items would be shipped out. Before long the date was changed to 2/15/24 and then to 2/23/24. As I said, things happen, but we're approaching a year now and there was no mention for a couple of months that the date was changed. I'm sitting here thinking the signing has been completed. The signing finally takes place on 2/26/24. At that time we're told items will be done shipping by end of day Friday 3/1/24. On 3/11/24 I ask for a status update on Facebook and am told they're being careful and taking their time with shipping. On 3/18/24 I ask for an update via email. On 3/21/24 I'm told that they're still working on orders and to contact them on Monday if I haven't received tracking. We've officially reached a year since my initial order. I give them even more time than suggested and wait until 3/28/24 to ask for an update. I'm told that my item is with Hogan and should be returned soon and I quote "sometimes, items are missed, and that's what happens" and they offer me a 10% refund once they send the item to me. On 4/1/24 I send an email explaining how dissatisfied I am and breakdown everything that has taken place, like I am now, and state that a refund of $16.00 is unsatisfactory given all that has taken place. By 4/10/24 I'm emailing, posting on Facebook, and DMing the business account because I'm not getting any response when I ask for an update. I legitimately begin to wonder if they've lost my item. I finally receive a response back on the same day stating that the signing is done and there's nothing to worry about. On 4/17/24 I ask for an update. No answer. I ask again on 4/18/24 and am told Hogan's shop is shipping it out on 4/22/24. On 4/29/24 I again ask for an update as I've heard nothing. I'm told that they'll check the status and let me know. "Either way we will make it up to you for the delay". On 5/3/24 my item is shipped to me. I receive it on 5/8/24 and thankfully my item is in good shape and Hogan has added his signature. I send a DM saying I got it back and thank you. I remind them of the compensation mentioned due to this ordeal. I hear nothing. On 5/10/24 I simply send "hello?". They respond and say we will get back to you on Monday. Even the refund got delayed. I hear nothing on Monday. Today, on 5/14/24, I ask for an update and they ask if I would like a small refund or some autographed prints with no mention of who signed them. I want this over. I say I would like whatever refund your able to give. They refund $16.00. I assure you I was kind and courteous throughout this entire ordeal and have all of the receipts to prove it as well as prove my story. 421 days after my order was placed the situation is finally over. After all of the delays before the signing, delays in shipping items back, finding out they completely forgot my item so my signing was delayed even further, delays getting my item back to me after it was actually signed, and even delaying compensating me after telling me multiple times I would be taken care of. All of the negative things that happened with my order was apparently worth $16.00. I'm happy to have my autograph finally, but I will absolutely NEVER do business with Heroes Hideout again and I would advise anyone that asks me against it.

    Photos
    Heroes Hideout - Initial signing being pushed back

    Initial signing being pushed back

    Heroes Hideout - Still waiting

    Still waiting

    Heroes Hideout - Even the refund is delayed

    See all

    Even the refund is delayed

    CeX

    CeX

    2.7(3 reviews)
    0.0 mi

    Love this place. Has the world's most chill laid back employees. Please don't be rude to this…read morebusiness if they don't give you the price you want for your used electronic item. They are after all, A BUSINESS and they already pay top dollar for used electronics. They have a very funny name and it was actually created by a bunch of satirical British men which makes me love the company's personality even more. Has a great selection of gently used cheap movies for date nights if Netflix doesn't have the movie you're looking for to stream (happens to me 99% of the time).

    It's a convenient place to bring electronics when you need cash but you really should watch out…read morebecause the people that work there have no idea what they are doing (maybe with the exception of the store manager). The first time I brought stuff in the guy working misquoted me a higher number for one of the items I brought in by A LOT. The second time I brought stuff in a different guy told me, after running it through some "tests", that my iPhone was locked to the ATT network even after I told them that couldn't be possible because I purchased it unlocked directly from Apple. He offered me at least $50 less for it because of this. In addition, they rejected another one of my items because they "couldn't get it to charge". Needless to say I did not sell my items to them. I got home popped a Verizon SIM card in my iPhone and LO AND BEHOLD the phone works. I also plugged the other item in and LO AND BEHOLD it charged right up and held its charge. Basically they wasted an hour of my life and lost business. I do hope the guy who told me my iPhone was locked just made an honest mistake BUT he would have some money to gain if he had convinced me to sell it to him at the lower locked price then turned around and sold it as an unlocked. My suggestion to you would be to make sure you go on the CEX website and get your own quote for the items you are thinking of bringing in. Secondly, try and be in the store when the manager Alissa is working because she actually knows what she's doing. Several of the employees there are unprofessional, slightly rude, and don't know how to do their job correctly.

    Jay St. Video Games - videogamestores - Updated May 2026

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