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    11 years ago

    I was so upset after the Christmas mishap, but I called them on the 2nd and they were more than willing to resolve the issue.

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    12 years ago

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    7 years ago

    Lied about the price of a game and wouldn't refund me back even though the error was on their part stating all sales are final

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    People searched for Electronics 232 times last month within 15 miles of this business.

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    Towne TV - One of my all time favorite Theater projects!

    Towne TV

    4.5(12 reviews)
    5.1 mi

    I had a bad experience with Towne TV after Many Good experiences…read more I was quite disappointed in the support I received. I just heard from the owner who apologized and was genuinely sorry. I've Always liked doing with Towne TV and will do so again. Thanks to the owner, Mickey Valletta

    Second time in four years we have benefitted from the expertise and good service provided by this…read morecompany. From the consult appointment of KC to installation, we are pleased with the excellent customer service. Initially, KC made a visit to consult on our needs. No charge for home visit! He listened and answered our questions. He prepared an estimate that was emailed to us. We approved and paid a deposit. Shortly, after an appointment for installation was set up. The plan-- *Install a new 55" Samsung TV mounted on brick wall above our fireplace. A sound bar was attached to the bottom of the TV. It will improve sound in the large family room with a vaulted ceiling. *Move the 46" Samsung TV we bought from Towne four years ago to another room, the office sitting area. It was mounted on a wall. Service men were efficient and professional. (They removed shoes in the house.) They checked with us about details including appropriate placement. After installation, an informative clear explanation of the remote settings for the tv and for the sound bar were given. They cleaned up. We highly recommend this family owned local business.

    Photos
    Towne TV - Sounds as good as it looks!

    Sounds as good as it looks!

    Towne TV - Saratoga Classic!

    Saratoga Classic!

    Towne TV - Hidden Projector!

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    Hidden Projector!

    Best Buy - Albany

    Best Buy - Albany

    1.8(127 reviews)
    2.9 mi
    $$

    Standing here for 15 minutes after being told someone will be here to assist. Not a sole around…read more Finally a young man named Jacob appeared who was very helpful, he listened to what I was looking for in a laptop and did not try to upsell me on any products. Jacob gets 5 stars but the business itself only gets 3 stars.

    Crap experience. Made a reservation for the geek squad and no one acknowledged me for over 25…read moreminutes while I waited at the front and saw my name constantly show on the screen saying I wasn't checked in. I get it ur understaffed and it's the holidays but you can still acknowledge me so I know I'm not waiting around for nothing? Finally get someone to help me and the guy looks at my computer for all of 2 seconds, says it's gonna be $800 and two weeks to get it back. There was no way he knew the model, year, size etc; based on looking at it for that long. He told me to just look at getting a new computer. While I was waiting around for 30 minutes I ended up booking an appointment with the Apple Genius Bar- they actually looked at my computer, quoted me $400 and it was fixed within 24 hours. My experience with this Best Buy has never been good in all honesty. I get it customer service sucks blah blah Best Buy do a better job of training ur employees and taking care of their needs so they can actually help ur customers cuz revamping the store is not enough. U don't care about ur employees so they don't care about us. DO BETTER! Also shout out to some old lady named Gloria cus she was being a Karen on my behalf and I thank her for that.

    Photos
    Best Buy - Albany - Nintendo switch with missing controllers.

    Nintendo switch with missing controllers.

    Best Buy - Albany - Laptops

    Laptops

    Best Buy - Albany - Email sent

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    Email sent

    Tech Valley Home Theater

    Tech Valley Home Theater

    3.8(5 reviews)
    1.8 mi

    After carefully researching all of the home theater service providers on Angie's List and Yelp, I…read morecalled Chad with TechValley Home Theater to request he come out to my house to hang five large LED televisions sets and update their software, reprogram three universal remotes, connect two Roku 3 devices, one Roku stick, one Blu-ray DVD player, and a sound bar. Chad showed up promptly at 10 am on Saturday February 4th. He worked relentless straight through to 11 pm without a break. Chad hung each TV to perfection. He has a gift for visualizing the perfect spot to hang a TV. He tirelessly worked to customize and reprogram my three universal remotes. He used a very creative solution to mount Roku 3 devices behind my LED TVs. As a result of this great workaround, I received a double benefit. I did not have to hang A/V shelves beneath these TVs and I returned the A/V shelves to Amazon for a refund. Chad understood exactly what I was looking for and accomplished it. His work and professionalism was flawless. His price was extremely reasonable and he bent over backwards to give me the home theater solutions I needed. I am going to hire Chad again to install my outdoor security cameras and home automation system.

    I had to move my stereo and tv equipment for carpet install. The other technology place wanted to…read morecharge me $800 just to move everything. Chad from Tech Valley Home Theater charged me a very reasonable price to do the same thing. He came back and forth in one day. He is efficient and a good man. He also fixed and hard wired my digital speakers after the other tech place I bought them from said they couldn't fix them. Chad is very professional and affordable.

    CeX

    CeX

    2.7(3 reviews)
    2.9 mi

    Love this place. Has the world's most chill laid back employees. Please don't be rude to this…read morebusiness if they don't give you the price you want for your used electronic item. They are after all, A BUSINESS and they already pay top dollar for used electronics. They have a very funny name and it was actually created by a bunch of satirical British men which makes me love the company's personality even more. Has a great selection of gently used cheap movies for date nights if Netflix doesn't have the movie you're looking for to stream (happens to me 99% of the time).

    It's a convenient place to bring electronics when you need cash but you really should watch out…read morebecause the people that work there have no idea what they are doing (maybe with the exception of the store manager). The first time I brought stuff in the guy working misquoted me a higher number for one of the items I brought in by A LOT. The second time I brought stuff in a different guy told me, after running it through some "tests", that my iPhone was locked to the ATT network even after I told them that couldn't be possible because I purchased it unlocked directly from Apple. He offered me at least $50 less for it because of this. In addition, they rejected another one of my items because they "couldn't get it to charge". Needless to say I did not sell my items to them. I got home popped a Verizon SIM card in my iPhone and LO AND BEHOLD the phone works. I also plugged the other item in and LO AND BEHOLD it charged right up and held its charge. Basically they wasted an hour of my life and lost business. I do hope the guy who told me my iPhone was locked just made an honest mistake BUT he would have some money to gain if he had convinced me to sell it to him at the lower locked price then turned around and sold it as an unlocked. My suggestion to you would be to make sure you go on the CEX website and get your own quote for the items you are thinking of bringing in. Secondly, try and be in the store when the manager Alissa is working because she actually knows what she's doing. Several of the employees there are unprofessional, slightly rude, and don't know how to do their job correctly.

    Target - Pretty empty

    Target

    2.5(43 reviews)
    2.2 mi
    $$

    I have no clue whether this Target has a staff shortage, or whether they are deliberately trying to…read morecut costs here, but checking out here is a chore. Monday of Christmas week, there was ONE person working at a register. Christmas week! This is peak time for full shopping carts and gift cards, for which checking out at a register is preferred. The cashier just kept looking around as if to say, "Is anyone else coming?" Fortunately, I was only fourth in line (that's still bad enough). When I was finally at the register, she phoned for assistants, but by then, the line at this register was about 10 people and stretching into the main aisle. This is in addition to everything I wrote about years ago. Later in the day, I was at the Target in Saratoga/Wilton, where almost every register was active. The only reason I'll sometimes shop here is out of convenience, since it is the closest Target to me, and in a plaza with a few other stores at which I shop. But I'd pretty much prefer shopping at any other Target in the area when possible.

    Would've preferred Walmart but sadly, had to come here to pick up some little items for my son's…read moreapt off campus. Ugh. Messy, unorganized, and workers don't want to hope you unless you "Force" eye contact and ask them where things are. Good news is, we only bought 3 items bc we knew were heading to Walmart next. Too bad their company values are sh*t. Gone are the crowds... probably all at Walmart now.

    Photos
    Target - Gone are the glory days

    Gone are the glory days

    Target - Shoe Dept

    Shoe Dept

    Target - Shoe dept

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    Shoe dept

    Mr Dealz - electronics - Updated May 2026

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