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    Venilabs

    1.0 (1 review)
    Open 6:00 am - 9:00 pm

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    4 years ago

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    Quest Diagnostics

    Quest Diagnostics

    2.4(55 reviews)
    6.4 km

    I have been perhaps a tad too transparent with my ordeals at some of the Quest locations where I've…read morebeen hurt before and to make matters worse--gaslit. The last two locations, however, one near Sawgrass and now this one, have redeemed past traumatic experiences with professional and caring phlebotomists. On this visit, not only was the provider kind, like the button on her uniform displayed, but she listened to me when I told her that my doctor had requested that the vials or tubes to be filled should be done in two parts on different days if I wasn't feeling well. She did exactly that and set up notes in the system for the completion when I return. In addition, although she didn't utilize the butterfly needle, she found the vein and completed the task on first try (hallelujah; amen). I didn't take photos because they had a sign that advised against it, but these labs all look pretty much the same. It was an overall positive experience and although no one ever looks forward to returning, I am at ease with coming back.

    Quest makes it easy. Quest makes it so easy to get your…read morebloodwork in. I had the tests my Dr wanted in hand, I made an appointment on the app, and the app gave me reminders. Once I got to the building I was able to check in on the app also. Within 5 minutes I was called back. The facility was clean and the tech was kind and quickly and painlessly took my blood. I recommend this particular quest because of the ease and quickness.

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    Quest Diagnostics

    Quest Diagnostics

    2.7(34 reviews)
    8.1 km

    I went to Quest this morning for a blood draw, and once again, it was a very frustrating…read moreexperience. Before arriving, I drank about 2 liters of water to help with the process, but it made no difference. As soon as I was called in, I clearly explained to the technician that I consistently have difficulty with blood draws. I told her that my right arm does not produce blood and that my left arm is very difficult. In my last three visits, I was stuck at least three times each time, and they always had to call the most experienced staff member to complete the draw. I even mentioned that during my last visit, they had to recline me with my legs elevated and use a hot pack on my arm just to get it done. Based on that history, I respectfully asked if I could be assisted directly by the most experienced technician. Instead of listening, she became defensive and insisted she knew what she was doing. She proceeded anyway and, as expected, was unable to draw blood. She moved the needle around repeatedly and applied excessive pressure, causing unnecessary discomfort, and still did not succeed. When I reminded her that I had explained this beforehand, she blamed my veins, saying they are too small and "move." She then insisted on trying my right arm, which I had already clearly refused because it has never worked. I had to firmly repeat that I would not allow it. At that point, she became visibly irritated. Only after all of this did she finally bring in a more experienced staff member, who was able to draw my blood successfully. This is not an isolated incident. It has become a pattern at Quest, and I have already reported similar experiences in previous surveys. This situation is completely avoidable. My request is simple: please document in my profile that I am a difficult draw and should be handled by the most experienced technician available. This would prevent unnecessary pain, repeated needle sticks, and stressful interactions for both patients and staff. On top of all this, the same technician added my credit card to my profile and set it for automatic charges without my knowledge or consent. At no point did she ask for my permission or explain that she was doing this. This is completely unacceptable and a serious breach of trust.

    Great clean painless considerate welcoming on time efficient caring appointments are great. What…read moreelse can I say. Go there for blood

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    Quest Diagnostics

    Quest Diagnostics

    3.1(22 reviews)
    9.9 km

    Had to get some blood tests for my food allergies. Checked in via their QR code and scanning my…read moredriver's license. Then waited for a few minutes; tracking board inside was great. Got called inside and the care quality was great; smooth and painless stick by the phlebotomist. Overall, a great process and experience for a necessary part of life.

    I got to Quest this morning at 7:30 for a 7:40 appointment. I have blood work done every four…read moremonths, and during my last visit the technician took my prescriptions, scanned them in, and told me they now had them on file, so I wouldn't need to bring the physical paperwork again. When I got there today, they said they did not have my prescriptions on file. I explained what I had been told, and I had a copy at home and said go back and get it. At this point I was starving since I had to fast before the blood work. Instead of focusing on helping me and finding the scanned paperwork, the staff seemed more concerned with who had told me I didn't need the paperwork. That visit was four months ago, I don't remember the technician's name, and it's concerning that they don't have a record of who performed my last blood work. Unfortunately, Quest is one of the few options available when you need routine blood work. Going forward, I'll make sure to write down the technician's name and bring a physical copy of all prescriptions with me, even if I'm something else.

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    Venilabs - laboratorytesting - Updated May 2026

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