Paid for expediated PCR, with website saying I'd receive result next day. Wasn't the case,…read moreimpossible to get anybody on the phone for update, nor do they respond to emails. Complete scam, go to a proper clinic.

From the owner: We simplify the process of covid-19 testing by providing a service that is convenient and reliable…read more You don’t have to leave your home or wait long periods of time to get your results. We strongly believe testing the community will help stop the spread of this virus. Our services are for personal or business use. If you have a business, we can help you simplify testing and result processes for the safety of your employees and customers. For this purpose, we schedule an onsite appointment to collect a swab/nasal sample from each employee. Finally, we’ll also provide a certificate to display in your business that will echo your sense of responsibility and pro-activeness in helping lower the spread. This will provide assurance to your customers that they are in a safe environment.

I have been perhaps a tad too transparent with my ordeals at some of the Quest locations where I've…read morebeen hurt before and to make matters worse--gaslit. The last two locations, however, one near Sawgrass and now this one, have redeemed past traumatic experiences with professional and caring phlebotomists. On this visit, not only was the provider kind, like the button on her uniform displayed, but she listened to me when I told her that my doctor had requested that the vials or tubes to be filled should be done in two parts on different days if I wasn't feeling well. She did exactly that and set up notes in the system for the completion when I return. In addition, although she didn't utilize the butterfly needle, she found the vein and completed the task on first try (hallelujah; amen). I didn't take photos because they had a sign that advised against it, but these labs all look pretty much the same. It was an overall positive experience and although no one ever looks forward to returning, I am at ease with coming back.

Made my child cry out of pain, we left very disappointed and mad, they made whole process difficult…read moreand made me wait for a new appointment

We went to Quest in Deerfield Beach on Monday. My daughter who hates to have blood drawn was met…read moreby Tasha. Tasha is amazing! She took my daughter's blood and my daughter told Tasha "You did fantastic". She said I didn't even feel it. These ladies here at Quest really know their stuff! Thank you Tasha for making my daughter feel comfortable and doing "FANTASTIC".

The Quest lab in Deerfield Beach definitely has their act together. Easy to make appts, the techs…read moreare professional and quick. Easy to get in and get out. I highly recommend making an appointment online for faster service. When you get into the reception area, you simply check in at the kiosk or on your phone. Sign up for text updates to make it even easier.

I went to Quest this morning for a blood draw, and once again, it was a very frustrating…read moreexperience. Before arriving, I drank about 2 liters of water to help with the process, but it made no difference. As soon as I was called in, I clearly explained to the technician that I consistently have difficulty with blood draws. I told her that my right arm does not produce blood and that my left arm is very difficult. In my last three visits, I was stuck at least three times each time, and they always had to call the most experienced staff member to complete the draw. I even mentioned that during my last visit, they had to recline me with my legs elevated and use a hot pack on my arm just to get it done. Based on that history, I respectfully asked if I could be assisted directly by the most experienced technician. Instead of listening, she became defensive and insisted she knew what she was doing. She proceeded anyway and, as expected, was unable to draw blood. She moved the needle around repeatedly and applied excessive pressure, causing unnecessary discomfort, and still did not succeed. When I reminded her that I had explained this beforehand, she blamed my veins, saying they are too small and "move." She then insisted on trying my right arm, which I had already clearly refused because it has never worked. I had to firmly repeat that I would not allow it. At that point, she became visibly irritated. Only after all of this did she finally bring in a more experienced staff member, who was able to draw my blood successfully. This is not an isolated incident. It has become a pattern at Quest, and I have already reported similar experiences in previous surveys. This situation is completely avoidable. My request is simple: please document in my profile that I am a difficult draw and should be handled by the most experienced technician available. This would prevent unnecessary pain, repeated needle sticks, and stressful interactions for both patients and staff. On top of all this, the same technician added my credit card to my profile and set it for automatic charges without my knowledge or consent. At no point did she ask for my permission or explain that she was doing this. This is completely unacceptable and a serious breach of trust.

Great clean painless considerate welcoming on time efficient caring appointments are great. What…read moreelse can I say. Go there for blood

Very patient staff and accommodating towards customer needs. Would definitely recommend to friends…read moreand family

From the owner: Amerilab Diagnostic Center is a state-of-the-art diagnostic laboratory committed to delivering…read moreaccurate, timely, and high-quality lab results across a wide range of testing services. Our mission is to support healthcare providers and their patients with the most reliable diagnostics available—powered by modern science, advanced technology, and a strong focus on precision.

I have been here many times and my Mother has too. Casey is warm and efficient. If u make an appt,…read moreu do not wait more than 5 min esp if u book an am appt. We always take earliest ones

I showed up to LabCorp after hours, not realizing they were already closed. I felt bad for the…read moretiming, but I asked if I could just ask a quick question--and to my surprise, the lady at the front kindly said yes. I was looking for an estimate on 17 different lab tests as I do not have insurance, and despite the office already being closed, she took the time to help me and provided the full estimate right then and there. She TYPED each 17 test code on the computer! I've honestly never experienced that level of service before. She was incredibly helpful, patient, and professional. I really wish I had gotten her name, because she absolutely deserves a raise and recognition for going above and beyond. Huge thanks to her and to LabCorp for having such amazing staff. These are the kind of workers that you want to keep forever

Great Quest, in and out. The only weird thing is like most Quests, there's no front desk person…read more You have to grab someone when they call someone up, which may be a problem for older folks who need help.

I got to Quest this morning at 7:30 for a 7:40 appointment. I have blood work done every four…read moremonths, and during my last visit the technician took my prescriptions, scanned them in, and told me they now had them on file, so I wouldn't need to bring the physical paperwork again. When I got there today, they said they did not have my prescriptions on file. I explained what I had been told, and I had a copy at home and said go back and get it. At this point I was starving since I had to fast before the blood work. Instead of focusing on helping me and finding the scanned paperwork, the staff seemed more concerned with who had told me I didn't need the paperwork. That visit was four months ago, I don't remember the technician's name, and it's concerning that they don't have a record of who performed my last blood work. Unfortunately, Quest is one of the few options available when you need routine blood work. Going forward, I'll make sure to write down the technician's name and bring a physical copy of all prescriptions with me, even if I'm something else.

I rarely leave negative reviews, but my experience with this Labcorp location has been completely…read moreunacceptable. During my first visit, the staff struggled to insert my IV properly, which made the procedure much more difficult and painful than it should have been. For my second appointment, it was canceled because the office had ordered the wrong infusion solution and didn't have the medication they needed. Today was even worse. I arrived for my scheduled appointment only to find out that I wasn't even on the schedule. No one called or notified me in advance that my visit wouldn't happen. I wasted my time coming here for nothing. This level of disorganization is unacceptable, especially in a medical facility where patients rely on timely and professional care. I hope management takes these issues seriously and improves communication, scheduling, and patient care so others don't have to go through the same experience.

Office is small, cramped and understaffed. They're going for the low rent to maximize profits. No…read morereceptionist and everything has a low-end, low-quality feel. We stood at the window with no response after 10 minutes. We saw people just walk out after waiting too long. The only thing that went smoothly is the tablet software at check-in. Nicely designed interface so kudos to the software dev team. Quest is definitely a higher quality and more professional option from beginning to end.

I love this service, but what's even better are the nurses that they send. Kristen is amazing. She…read moreshe's kind and she's really knowledgeable. I love getting IV and try to do it to two times a month and it always makes me feel so much better. The staff is professional and everything is good quality. I highly recommend.

I would suggest to be more considerate of people who take time out of their schedules to interview…read morewith you--especially after three interviews. I've never experienced such unprofessionalism. During my final interview, the director told me, "We'll get back to you within today or tomorrow." After hearing nothing for a week, I followed up with HR, who then told me I would have an update by the beginning of the following week. Since then, I've received no decision and no feedback despite multiple follow-ups. It feels as though candidates are being kept as a backup plan instead of being treated with the respect they deserve. A simple update, even a rejection, would have been far more professional than leaving someone waiting for over a month. Please be more considerate and communicate your decisions in a timely manner