I see most of these reviews are older and there's apparently an old man owner that is incredibly rude ... fortunately for me I've visited quite a few times in the last month (visiting my partner that's working here) and I've had nothing but great experiences with all female workers. The "spicy" fries are delicious Cajun fries not actually spicy and very crispy. I've really enjoyed the chicken tenders and they always give a lot of sauce! I feel the prices are fair me and my partner share a medium fries, medium tender, 2 drinks $20 and it's enough for us to be full for hours and we've really enjoyed. The chocolate lovers trash ice cream is also fantastic! I have typically gone for lunch and there is usually not a line but I will say it takes them about 15 to 20 minutes to get the food out. I did go once for dinner and the line was really long and it took about 30 minutes. Overall I've had a great experience maybe they've kept the rude old man from coming ! I'm not sure . There is a self ordering on the screen or you can order at the counter and then wait for your food and they're also is a drive-through . Kind of a different set up but it works. Has very beach vibes idk how to explain it like you would see it on a boardwalk. read more

See all

Delicious burger!!! Friendly service!!! The fries were plentiful!! Highly recommend!!! read more

Mediocre, overpriced, food... That's what's going on here. It's just trashy food. Frozen EVERYTHING! To some it's probably good, I've met them recently in the hospitals I've been in. Ice cream is pretty good I guess. I can't say anything stands out as great. Kids have had us here many years coming for the ice cream. Tiger Blood has had all the rage at the house so many times. Not my thing. I am not a big fan of order at the window and stand outside and wait kinda customer service models. Does the drive thru work here still? Shit, I don't know... Nice parking lot setting and views. Ahhh. I can't say I am a fan. '24 - 16/100 read more

See all

I was in the area today and stopped here on my lunch break. It's wasn't busy , that's strange for lunch hours. The food here is just okay, the burger wasn't hot but the chili dog was and it's pretty tasty. The service was okay too. But it's definitely not something I would run back and try. If I do go back it would be for Ice cream next time ... read more

See all

A medium cone cost me $10.00. I couldn't believe it. I will never go back again. It is a terrible place.

So we've been here twice in the last few days. From that, you can probably guess that we like it. Our first time was on Tuesday night. It was a great little find. I enjoyed a hot fudge sundae with peanuts and my wife had fresh french fries. Yes, she dipped her fries in my sundae, and it was yummy. The gentleman at the counter was friendly, even joking a little bit. He wore a big smile. I liked that. The place has all kinds of ice cream treats, and plenty of hot food. Really, there is a lot to choose from. Also, the place has a cool vibe and benches out front. We sat there and enjoyed the treats. Our next trip was Saturday night and I had a hankering for a caramel shake. Their caramel shake was spot on. It was good. read more

See all

Oh man I have heard of this place from tons of people but I never seemed to stop by. We were around the corner and decided to give them a shot! I am really glad we did. I was very impressed with all the options available- it's like a foodie paradise. Yes it was expensive but the sizes were also HUGE for the drinks. I was disappointed in how small the brownie was in the bodacious brownie though so I don't think I would get that again. It was tasty, though! Everything was tasty and I would love coming back here to try more things. Loved: - Bodacious Brownie (Vanilla Ice Cream) - Snow Cream read more

See all

What can I say? This place has been in Hernando, since Christ was a carpenter. However, in the last 25 years their prices have quadrupled. If you go through the drive-through, you'll pay more for the food then if you just walk to the front. Also, if you do an online order using the app you'll pay more. If you never had "The Dip" you've got to try it once at least a milkshake or an ice cream. But after that you can find better food at a cheaper price. read more

Love their ice cream, shakes and of course their burgers. If you're looking for a quick bite or drink while on the run. Than give The Velvet Cream your business instead of McDonalds. read more

I have always gotten good service at The Dip until tonight. I got to the "ugly side" of the owner that you often hear about. We got two concretes with some candy in them. The problem is that there was almost no candy. I went back through the line expecting that they would just add a little of the Kit Kat, Oreo, and Snicker we asked for. Well, the owner was in a mood to argue and not please the customer. That's fine, there are other places that have ice cream. I have enjoyed The Dip in the past...... read more

We were handed a single serving cup and told it was the double dip that we ordered. Then the ice cream itself had ice crystals like it was stored with no lid. I won't be back. read more

Velvet Cream - Supposed double scoop?? - Ice Cream & Frozen Yogurt Near Me - Hernando, Mississippi

where is the "no star" option. I moved here 8 months ago, thought I would try it. I didn't even get to the window to order, because of the Rude and Racist older man there serving. I heard him while in line and I turned right around and left. wouldn't know if anything was worth the price because I'm not sticking around and spending my hard earned money at a racist establishment. Get with the times buddy, it's 2024. read more

i patronize local businesses in my area, but I also watch reviews and read the papers! I was told the owners are racist and rude and in a years time , I hadnt experienced it! well today was the day, my wife was treated so rudely at the counter by the older guy! this needs to be brought to public attention because he definitely crossed the line!! I guess business is so good, instead of fixing my wife issue, he offered a refund instead! we go there every week! today was the last visit! they won't get my 30$ a week anymore! his demeanor and manners needed to be checked but me being a Chicago native decided to take the high road! we will continue to be good people and let the good old boy, business continue to decline! don't do business with this place! read more

So I will never be back to Velvet Cream again. We patronize this place at least every week and today I was treated rudely by the owner. I ordered my ice cream online and as soon as I got it, it was melted. I nicely asked him if he could replace it and he says, it's hot outside and ice cream melts. I said sir I just got the ice cream from the other window and it's melted. Then I proceeded to ask him if he could replace it. He was so rude and said I'll just give you your money back. I said well just do that sir. I mean if you get ice cream at the grocers it melts too but this ice cream was soupy. As a customer, I should not have had to debate with an owner. Customer service at Velvet cream is out the window and I will share my experience with everyone I know. read more

The ice cream is AMAZING. We visited twice in one weekend it was so good. (We live an hour away but were nearby for the weekend.) The food is pretty tasty, too, if you're looking for fast food. Online ordering was so helpful. We have a large family so anytime we can order online it makes things easier. Order accuracy was perfect - even with our orders being large. Zero complaints from us! We will probably make a special trip down every once in a while just to get ice cream! read more

The velvet cream is an ice cream place that we happen upon on when we visited Hernando Art Fair. We were very surprised at the great customer service we received and the man at the counter is very nice and very welcoming. The Velvet Cream is a good place to get ice cream, slushy, snow cones and also a great place to get burgers, hotdogs fries and basically anything you want. The menu is very extensive, I had to put a few pictures on there so that you can see all the menu items that they have available. This is by far the greatest snow cone / ice cream place around and I do not mind making the drive down here to get some. We will be back and on a regular basis plus this place is totally awesome!!!!! read more

See all

You changed the ice cream you used to have that was so good and your prices for food are now ridiculous!

Long time favorite. Best selection of burgers and deserts in Desoto County. Velvet Cream has come a long way and still delivers top quality. I grew up going here after school. So when you go here, many memories come along with it. Not many businesses are able to be consistent and have that edge to stay relevant, however "The Dip" has and always will. As long as the city of Hernando continues to be there for Velvet Cream, The Dip will always be there for us. I just wanted to show some love while I was in town for the holidays. If you are from Hernando and haven't been here, what are you doing with your life? If you never been and are just passing through. This is the place for you. Any excuse regarding hunger, or those moments when your stomach is touching your back, Velvet Cream is the first choice when you're in Hernando, Mississippi. read more

Velvet Cream - the exterior of a restaurant - Ice Cream & Frozen Yogurt Near Me - Hernando, Mississippi

This spot needs to be on Diners, Drive-Ins & Dives. They have a big wall full of ice cream options alone. You can have a shake, malt, concrete, etc. They also have snow cone options that you can also include ice cream to make it even better. When it comes to food: burgers, chicken sandwiches, fries, hot dogs, etc. The burgers will really catch your eye, that's how I ended up with the The Heart Attack burger. Meat, cheese (that covers the whole patty), bacon & instead of buns, you get funnel cakes. That's right... You can see why I ordered without hesitation. The burger was VERY good. The perfect balance of sweet & savory. No sauce was added, none was needed. You have two sizes when it comes to patties, I got the regular, the larger size would've had me more than full. The only negative was their bbq fries was ordered & was given instead a chicken sandwich. The fries ordered was a mix of waffle, tots & regular fries with cheese & bbq sauce. I was looking forward to that. read more

See all

Stopped in during the Covid-19 Pandemic. I ordered some really good ice cream from them. I don't recall the name of the ice cream but I think it might have been Mississippi Mud. It was chocolate with Chocolate Brownie chunks and cookie dough. It was rich but refreshing on a hot day. Good job! read more

See all

Fantastic selection on sweets and ice cream a lot of selections on hamburgers but most of the time I have found them to be kind of dry. I like this place and I wished I could give it more stars but to say it was the best hamburger I ever had that is something I can't do read more

Phenomenal. Will definitely be back when we're in the city! Wish there was more vegan options but still super good.

Overpriced for the food- ice cream is good.. service is okay.. I've tried several different things on the food menu.. and I wasn't impressed. All of the sides except the fries.. tastes like they were frozen prior to cooking... what's bad is the pricing. I know the economy is down and the price of everything has went up, but when I went there, I ordered 4 things for my family and it was almost $70.. Oh and the fries come separately. They don't include it with any meal. read more

Awesome customer service! Excellent custard ice cream!! The order ahead ootion is great way to save $$

Their ice cream is really good! My family and I had a variety of flavors from rocky road, watermelon, blue raspberry, butter pecan, and an apple pie smoothie. My husband also got the BBQ nachos and they were delicious. Definitely will be back. read more

This place just gets worse and worse... My daughter and I were out earlier this evening and stopped to pick up my husband a medium mint chocolate chip shake, I decided to get a mini twist cone, and she ordered a small fried cheddar cheese cubes. We waited for quite a while at the window, and the owner finally comes and brings the shake, the cone in a tray holder, and the bag with the fried cheese. It's $27, which was bad enough, but he hands the shake and the bag through the window, and then holds the tray out for my daughter to take the cone. When she picked up the cone from the tray, the bottom of cone broke partially away from the top as she brought it into the car. She laughed and told him that it fell apart and she handed it back to him and he said he would take care of it. He comes back in a minute and hands her a new cone (we thought), but no, as soon as I took it from her, the top started wobbling and we saw that he had just broken off the bottom and set the old cone down on top of a new cone (really??) and it wouldn't stay together. My daughter handed it back to him and I said that's not going to work, can I just get a new cone, and he said he would put it in a cup. I said, "No, I don't want a cup, can I just get a new cone of ice cream?" and he said no, the cones are just flimsy, and he would just give me my money back. What!? Don't you sell those ice cream cones every day?? Why would you not just make a new cone?? Anyway. He then hands back my debit card that had been charged for the full $27, and $6 in cash refund for the cone, and it was all covered in ice cream. We were just incredulous! We laughed all the way home at how bizarre the whole interaction was. Every time we go (which is very rarely anyway) we say we'll never go again, but this just cemented that decision. Unbelievable. read more

Oh my goodness, we drove to this place and was just a short drive for heavenly ice cream. It's on hwy 51 in Hernando and they've got 250 flavors to try of ice cream and/ or frozen ice and ice cream. That's what I had and it was super tasty! The frozen ice with tiger blood drizzled through with the frozen custard sitting on top like it belonged there. It co mingles with your tastebuds and creates a marriage between your tongue and taste buds that is made in Heaven. My husband tried the strawberry shortcake blizzard and he immediately swooned. The small cups are $6.00 . This is where the action is with the drive thru and walk up windows , service was swift and friendly read more

The absolute best place for Ice Cream & Milk Shakes. The food is not bad but they are more known for their Ice Cream. I highly recommend if ever in the area you stop in for a milkshake! The biggest thing I love about this place is they make their Milkshakes with actual Ice Cream. They only use the chocolate syrup (Which I Despise) if you request it. Most places these days " Like Sonic" use that nasty syrup and they don't even get it mixed in to boot. Your first sip is usually pure chocolate syrup ....lol..... Yes they are a bit pricey and they are not real quick. I would much rather pay a premium for hand made items and wait a few extra minutes for quality products. The menu is crazy so get ready to spend a little time looking it over. If its not on the menu they will take personal recipes as well. Don't let the few people on here with negative reviews keep you away. These guys have it figured out! Customer Service = A+ Food = B+ Ice Cream = A+ Milkshakes = A+ Cleanliness = B+ Decor = B+ read more

It's been a few years since stopping by here. I was surprised to see how much has changed, especially the menu. Was EXTREMELY heart-broken to see the Alabama burger is gone. SERIOUSLY?! Whatever, at least they still have the red velvet shakes. I had to treat my special guy to one. It was very good and so is cherry limeades, thankfully. May or may not stop by the next time throw, we'll see read more

Well I posted a review a while back on there salty burger and extremely slow to take your order service they now have and they went so far as to block me on Facebook after sending them a message about how unbelievably salty there burgers and season fries were and how bad the service was that night. Why would you salt season fries in the first place? My family will never go back due to how This place went from being a good little place to get food at to making the world's saltiest burger . So if you go make sure to tell them they could have at least replied to me instead of blocking me and tell them no salt on your Burger because it will be like licking salt out of the palm of your hand . read more

It you like Ice cream with a side of prejudice and arrogance. This is the place for you. The owner has a serious attitude problem. If someone hits your vehicle in his parking lot he'll expect you to abandon you car and come back late at night to retrieve it. He also doesn't want you calling the cops to file a report. And if your food order is wrong.. well, you are SOL there too. read more

Some of the best ice cream and definitely some of my favorite flavors! The ice cream itself is divine, but the toppings really make it something else. Drive through was quick enough, staff was nice, and the food is always good too. A great little place to satisfy your sweet tooth. read more

Velvet Cream - Campfire s'mores flavor - Ice Cream & Frozen Yogurt Near Me - Hernando, Mississippi

Awesome place! Friendly and efficient staff, super clean!!! We went there today for the first time and will definitely be back! So many things to choose from! Great burgers, hotdogs and fries. Their waffle fries are better than Chic-fila's! Their sweet tea is on point! My husband and I loved our milkshakes , my daughter her soft serve cone and my son his slushy!!!! read more

See all

We are new to the Hernando area and have tried various hand dipped ice cream and soft serve across the nation. Unfortunately for us, Velvet Cream ranks near the top of the list of really good ice cream. We frequent there all too often and I think my belly is showing the effect. Tommy is top notch customer service oriented. Highly recommended. read more

The scoop ice cream is great, but the soft serve leaves a lot to be desired. They make it with heavy whipping cream instead of with milk and it leaves a waxy coating on the inside of your mouth from all the extra fat. I have stopped getting soft serve from there entirely. read more

Good, but no indoor seating. So I went down to cheer on a friend who did the Big Dipper Challenge. I'm glad I was able to visit the longest running restaurant in DeSoto County. The food was excellent for a mom and pop burger joint with huge servings. I'm thankful for the hospitality they extended to my friend, a competitive eater. My burger had about a 10 minute wait, but they were fairly busy with the walk up window and a long line in the drive through. I would have liked to see an outdoor picnic table so the challenge can be done or folks can eat there if they want to. read more

See all

This place is a great atmosphere place if you like to go back in time to the good old days. They have a good burger and the best fries around I give them two thumbs up. Try this place it reminds me of going out with the family and having fun. read more

This place is wild wrapped up in happiness!!!! There's so much to choose from that you'd literally stand looking at the menu for hours if you wanted to actually see what's all available- Wow and very happy that this place exists! I saw this place as I was in route to a friends place and was thrilled to see it from the road--- so I immediately pulled over and I saw someone sitting they were very sweet to say that everything on the menu was great to try so I started to gather my thoughts on what I wanted to try and I went with a blue raspberry Italian ice and a small a.k.a. known as a baby cup and a order of french fries so here goes nothing but I know it taste great so I'm just excited!! read more

Generally the food is adequately priced and tastes good, but be forewarned: a SMALL milkshake is $8.00. Seriously?????

Ehhhh..I probably wouldn't visit again. Found this spot since area 51 was closed. Ice Cream reminded tasted like boxed cake mix was used for flavor. Didn't care for the artificial flavor. read more