I had such a great experience here and honestly wish I had found this place sooner. From the moment…read moreI walked in, everything felt clean, calm, and really welcoming. The staff was super friendly and made me feel comfortable right away. My esthetician Genesis was amazing--professional, quick, and really attentive. She talked me through the process, checked in to make sure I was okay, and gave helpful tips for aftercare. She was so sweet and funny and made the time go by super fast!

I am beyond devastated. Worst experience ever. From start to finish. I don't know where to begin…read more This was my second time back at Sugar and Glow in Downey after many years of having a bad first experience. The few times I've been sugared here have been the most painful experiences. I've been getting sugared ( Brazilians) to be specific FOR YEARS so im no newby to the pain. I didn't decide to leave a review of my experience up until now because at the least, on my first experience I received exceptional customer service. Today just left me feeling really devastated. The customer service with Sugarist Kathy was shocking. I don't understand how someone in this type of field could be so unwelcoming and careless. It felt like she did not want to be there. She did not bother to introduce herself kindly or interact with me in any kind of way. She seemed very annoyed. She didn't care to make me feel welcomed or comfortable in such an intimate service. During the service I expressed to her that she was going too fast for me as I was in extreme pain from the way she was applying the sugar on my skin to the yanking of the hair. She stated that it was because I was on my cycle and because my hair was extremely long, now I understand it was long but like I said im not a newby to the pain of a Brazilian. She could've responded in a more understanding way. It just was not a pleasant experience for me from the moment she came out to get me from the lobby because of the customer service. I don't know if I got her on a bad day, but I wouldn't want any girl to experience the treatment that I did today. Sugar and Glow I hope you reiterate to your staff how important it is to make clients feel welcomed and comfortable, and to simply be kind and friendly, basic human decency. Specially for the price we are paying for these services. I left devastated..

5 stars!! I love my tan!! Crystal is the best! The vibe was definitely there good playlist super…read moreclean she explained everything and mixes the color to match your skin I am in love I will be back frequently!! Recommended 10 out of 10!!!!!

I was looking for a spray tan for Halloween. I spoke to Crystal on the phone and she gave me the…read moredetails of how the spray tan works and very patient with me. I went in and got the spray tan and I have to say it looked very natural with no streaks! The vibe in there was awesome because it was peaceful and I felt very comfortable. I recommend Crystal for a spray tan!

She's the best! I've been going to her for over maybe 2 and a half years and she honestly does a…read moregreat job! I recently also got my brows done by her and I never let anyone touch my brows. She shaped and tinted them and they look amazing.

Ariceli is the best! She's so easy to talk to and makes me feel so at ease. I always look forward…read moreto my appointments to both catch up and get myself feeling sexy again.

I had never gotten a spray tan however she made me very comfortable! It was really easy and quick…read moreand she walked me through the whole process. The vibe in there makes you feel good and you know you are going to come out looking amazing!

Awesome staff. It was my first time and loved the customer service. I was assisted by Marlena. She…read morewas great. She explained thoroughly and made my experience wonderful.

Bree made me feel comfortable and she's very nice and accommodating. She did my waxing in a very…read moretimely manner. Would come back and choose her again!

More often than not I come to this location because the prices are good compared to other…read morelocations.. today's experience wasn't great! The front desk lady with long hair, still wearing Halloween nails doesn't seem like she wants to be working, very monotone when greeting... it doesn't feel welcoming when you enter the establishment should check her attitude, but maybe she had a long day-- waiting longer than your appointment time and seeing other people that just walked In go ahead of you can make the day longer. You make an appointment and you still wait over 15 minutes for your wax service even if you check in early or on time isn't great. European Wax Center has a Late Policy Form Stating if you're 9 minutes late you will be marked as a no show, what happens when they don't respect your appointment time ? So if you have time to waste or if you want to sit around smelling wax then book here.

This review is long overdue. I've been going to Alicia since she had her own room in the little…read moreshop in Downey by 2nd St. (since 2016) For all of you who've never been waxed, let me tell you, Alicia is wonderful. She's the first person I went to and she does a wonderful job at making the entire process as painless as it can be. She also talks to you which is a lovely distraction! Lol ( I always take a couple Tylenol before I go) I've also been going to Gisselle for her facials and she also does a great job. She is very good at getting you in and my skin looks great when I leave. :)

Amazing service, the vibe is always right, I try to come once a month to get my waxing done by…read moreGiselle. I've been coming here for over 6 years now. Come and see for yourself, you won't regret it. Pricing is actually very affordable too. Thanks for always keeping me smooth and silky Giselle

Facials are amazing, you come out feeling revived. The ambiance is nice and relaxing…read more Love coming here

I had an amazing experience here with Claudia. I found her through Yelp and knew I made a great…read moredecision right when I walked in. Her place is clean and she has the most inviting energy. I booked for a facial and it was so relaxing. She added in some extra services and my skin has never felt hydrated. The price was totally worth it and the products she used were excellent. It was an amazing experience and I will be back!

I recently moved to the Downey area and was checking off my personal care checklist. Jazmina is a…read morefreaking gem! What a magically experience compared to my regular wax "specialist" she greeted me with a warm and caring gentleness. From the conversation to the wax itself, everything was so smooth! lol. I don't know what she does differently...maybe prays over the wax but it was nearly painless! Shes clean and effective! The attention to detail in her care and accommodation afterwards is just mind blowing! Offering a candy and restroom before leaving and even walking me out of the building. I felt so treated and cared for! I will 1000% be back!

Jazmina is wonderful and amazing! The facility is beautiful and you are in a private room. I…read moreenjoyed the atmosphere! I got a Brazilian and not only was Jazmina flexible with my time constraints, she was kind! I left the service perfectly satisfied and it is obvious that Jazmina cares about her work. I will definitely be back!

Julia waxed my wife's eyebrows this morning and it was a nice experience. She was very friendly and…read moreprofessional. My wife's eyebrows came out great and now I want to get my legs waxed! Will return! Thanks Julia! Ps. Great location with lots of parking and the inside was super clean and cute!

My favorite wax spot to go to when I'm in the area! Ari &…read moreJulia always does an amazing job and quick Brazilian too which is an absolute plus for me :)

This is one of those times searching Yelp helped me find an amazing business…read more Linda is fun, friendly, does great work, and makes the experience of getting body hair ripped out of one's body a great time. Highly recommend. Even with money being tight lately, this is one thing I will continue to spend on because she's that good.

I booked with Linda about 3 years ago at her previous wax studio and have been following her since…read more Not only is she professional and efficient with her craft but is also welcoming, friendly and will make you feel comfortable! The studio is always clean and well-decorated to fit her vintage gatsby vibe. I always look forward to appointments because it just feels like i'm catching up with a good friend and chatting is a good distraction for minimal pain of waxing. Linda is truly one of the most genuine and kind people I have ever met so I really recommend booking that appointment even if you're an anxious person.