Been here twice and received great service, drinks, and food both times. Making reservations was a breeze. Only thing I did not "like" was how dim the lighting was. It was pretty dark for my liking, and that's the only reason why I'm giving 4 stars. Would recommend for a nice lil date night! read more

I really was excited but I waited for 20 minutes for a drink and when it came it wasn't my order. Seemed really chaotic so we ended up leaving. 2/2 not great experiences. Won't be back. read more

Great service and also extensive cocktail list. We were able to arrive just before Happy Hour ended so had the Brussels sprouts which were soooo good. Also had steak with broccolini and mashers. Wish I would of saved room for the carrot cake....next time! read more

The food is delicious, the service is amazing and the ambience is great. Very upscale. Whether it's for a quick drink and apps or a leisurely dinner... this place never disappoints. I can't believe the negative reviews. In my opinion... you get what you deserve. So if your a negative person or nitpicky about everything...stay home. Or if everywhere you go it's bad service.... It's probably YOU! As someone who use to work in the industry things happen. Thank you Vault 244 for years of fun and great food. read more

We were in the area and our host told us that this was a great place, so we stopped in at 6 on a Wednesday afternoon. As we were getting walked to our table, the hostess had her iPad ding and she said sorry we couldn't have the table. Apparently, someone reserved a table online for 630 so we would have to wait an hour for the next table or sit at the bar. We wanted a table, arguing for a moment, but the hostess/waitress wasn't having it. Since we wanted a nice dinner, we said we would sit at the bar and get appetizers while we waited for a table to open up. The bartender was a nice guy who agreed that it was a crappy decision for the hostess to stop seating us because an online reservation came in while seating a table. He won customer service points with our party. We got the pork belly and the spinach dip as we waited. The pork belly was mediocre, of the 4 pieces, one had no meat, and the others were more fat than meat and just didn't hit the spot. The dip was great. All of us got steaks, perfectly cooked. I got the gnocchi, which wasn't really gnocchi in my mind, but it was fair. My coworker got the mashed potatoes which were tasty, and another got the gratin which he said was really good. We finished with dessert, a creme brûlée, bread pudding and apple/pear cobbler. All were pretty tasty, the cobbler being the best of them all, in my opinion. In all, the place probably should be 4 stars, but the waitress/hostess that chose not to seat us makes me not want to recommend the place to others. While I appreciate online reservations, a human employee had to learn to make the right call when it comes to how you treat a customer in front of you. She failed. And it costs the business. read more

Vault 244 - Sirloin, brocolini and gnocchi with the house steak house - New American Near Me - Albany, Oregon

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If you want a really really quite dinner this is the place. If not they will kick you out and make some excuse that minors are in the back when they aren't even busy, make every excuse to have you leave. We've been regulars here for some time and it has changed. Foods great drinks are good but it's definitely a place to eat and whisper. read more

food is good, service is good, and ambience feels fancy. I don't really think great though. "good" food but slapped with exclusiveness (required reservations) and expensive price. read more

Came back as a group of 8. Received a text confirmation requesting a response that I was still coming the day before, ten received a call the day of also confirming the reservation. The the follow up call I spoke to Michael. Michael mentioned to me there was a, "Two hour limit." I asked for clarification and he said there was a two hour max time we could be seated as their reservations were made in two hours blocks. Never heard of that before. We arrived and service was good. Our server was a little loopy, but for the most part he was prompt and was more interested in providing good service than making us feel rushed. Food was great. Steaks all came out perfectly prepared. One guest in my party said her steak came out cold. I watched the food get put out in the window when it was ready and figured hers was the one that didn't fit under the lamp that they set on the counter inside the kitchen. The menu on here and their website is not accurate, so I've posted one here (11/18/2017) read more

Vault 244 - New American Near Me - Albany, Oregon

I come here with a group on the regular. I was surprised I hadn't reviewed it sooner. Vault is very much hit and miss. Lately, I've practically begged my business partners to go anywhere but here or to Gambarettis but we still come about once a week. Whoever the heavily tattood man in the kitchen is, he is vulgar, negative, and aggressive. I smelled heavy marijuana from him as he bent over me, yelling at me that my food was cooked correctly (it was, in fact, undercooked - however, he took out his cell phone and turned on his flashlight to "correct" me). Since then I've unfortunately had to return three times. I've only encountered this man twice (I will assume he is a manager or the owner) and both times he was aggressive, loud, and insulting towards me and my wife. The last time he was screaming at employees in the dining area and we tried to file a complaint. The servers here are amazing, the bartenders leave a lot to be desired and are slow. I have waited for literally over 40 minutes to get a rum and coke. Also. The policy here is that if you order it, even if it's undercooked/overcooked, even if it's improperly cooked or if you simply don't like it, you will not be refunded even if you do not eat any. So if you order something, like I did, and you do not feel it's safe to eat, you will be threatened and you will be forced to pay. When I asked to speak to the manager or owner, the man replied he was the only person I would get to talk to. As a local business owner I find this place lacking and needing improved management. It used to be a great hang out, but I am pressuring my partners to go elsewhere for our regular meetings. Food is extremely hit and miss, I wouldn't risk it. read more

Made a reservation for my 32nd wedding anniversary showed up they said that they didn't have the reservation and told us that it was a misunderstanding. I would not recommend this place ever again. read more

I'd give this place zero stars if I could! Service terrible.....dinner came and we didn't even have utensils, constantly had to ask for water refills, took for ever to get our meals and then, we were asked to leave when we barely finished dessert because our table was needed for another party!!! Speaking of dessert, we all ordered crème brûlée and it took approximately 20 minutes and was warm and runny. read more

Went here only once and my food was served cold. Most my table did have hot food. Not sure if it's worth the cost. Cold chicken is not exactly exciting. read more

My first experience here was for take out. The food was perfect. The pick up was seamless and the service was great! The second time we dined in. Food was okay, not as spectacular but the service was great and the drinks were perfect! read more

Top notch service with the most boutique ambiance.I spent a good deal of money but it was well worth it.

Atmosphere, food, drinks and waiter were excellent. We had a wonderful anniversary at Vault 244!

Wow amazing the happy hour from 4pm -430 great deal. The Cochina Nachos are Yucatan style the Cocktails Strawberry Supernova is killer ! Adam was our server he is amazing! read more

Service was provided with a smile and attention to requests. Food filled our expectations.

Weekday evening, they are open on Monday! Delightful dinner with great food and interesting drinks menu. Don't like the high stools, we couldn't get a regular table; but it worked out. Entrees large and we took leftovers home. The dessert cookie could have used a second scoop of ice cream. Price and service on point. Will definitely come again when I'm in Albany. read more

Service was amazing, drinks were delicious and dessert was even better! Had the fish tacos followed by the butterfinger crunch cheesecake. I recommend completely! It's an adult only atmosphere, no minors allowed, which made it fun on Halloween while avoiding the chaos of handing out candy! read more

Long story short: Great experience and great food My husband and I came with no reservation and they let us squeeze in between some reservations with a 45 min window. We very much appreciated it!! The server was great. They served us quickly and, by the end, even offered to move us to another table if we wanted to stay longer. The food was FANTASTIC. I recommend the chicken Parmesan. read more

How's the food? Couldn't tell you. Didn't get that far. TLDR; at the 40 minute mark, having no food and no drinks (except water) we told the server to cancel our order and walked out. The first time in either of our lives we have walked out of a restaurant. My wife and I made a reservation for our anniversary. It was our first visit here to Vault 244. Walked in a couple minutes early and were seated w/in a few minutes. Both interior/exterior looked great, good decor/vibes. It was apparent from the moment we walked in that they were busy, and likely short staffed. We could only see one server working the floor most of the time. No problem, we had nowhere else to be... I wasn't initially watching the clock, but as the process drug on, I started watching and it was 40 minutes on the nose for the following process to take place before we walked out. The food menu's were already at the table, giving us time to immediately review and make decisions on dinner. Eventually, we stopped the server as she went by and asked for a drink menu, which she promptly brought, we then waited a fair amount of time and watched a couple more two person tables get seated, before she returned with water and offered to take our drink orders. Based on how slow things were going we made both our drink and dinner orders. We also watched the two tables that came in after us place their drink orders following ours. Then we sat...and sat..., becoming more and more irritated because my wife was facing the bulk of the restaurant. The server stayed pretty busy, but she could see the bartender having time to chit-chat. She also overheard the bartender reading nightly specials, which we weren't offered. I noticed one of the two newer tables looking like they were also getting irritated, and spending a lot of time, looking in the direction of the bar. And then eventually, the server brought drinks to the couple that was looking irritated. And then, a few minutes later, drinks to the other table that came in after us. Each of those drink deliveries, the server passed directly by our table w/out so much as a look. We spent the next 5 minutes or so contemplating whether we should just leave, while I was thinking in my head, oh the drinks will come, we can settle down and have a good dinner. At the 40 minute mark it was too much. My wife went and told the server to please cancel our order, we had been there 40 minutes w/out so much as a cocktail. The server pointed at the bar and said our drinks were about up. There were no drinks up. The happy ending... we went to House of Noodles which was awesome as always, and BJ's for ice cream which had the two nicest gals behind the counter you'd ever want to meet. Anniversary saved! read more

I don't often write a review based on service as the primary factor. This is generally because I know we are all human and prone to error, having an off day, etc... and one interaction may not reflect much about the establishment as a whole. However, when I see repeated examples of poor service at a singe establish, it points to a larger problem. I frequently go to Vault for business dinners and my past two experiences compelled me to write this review. Experience 1: Constant checking in and busing plates before being done with meal. The gentleman waiting on my business associate and I seemed compelled to check in with us every couple minutes and ask "how's it going?". He was very high energy, which is fine, until it detracts from the dining experience. It was distracting to the point that my guest, a customer of mine, commented. The final straw came when he took my plate despite the fact that there was still food on it and I was holding my fork! Had I not been with a customer I probably would have said something. The place was not all that busy, there were plenty of open tables with no one waiting and it wasn't even close to closing time. Why the rush? Experience 2: Suggesting the items that "aren't too bad" and ignoring us for much of the meal. When my guest, another of my customers, asked for recommendations the waiter commented on a couple that were not too bad and even described a couple of the off-putting qualities of some of the dishes. While I applaud the young man's honesty, this is not really tactful customer service. After delivering the apps, he vanished without inquiring about the main course for about 30 minutes. In both cases, I am certain these were fairly inexperienced servers who, with some coaching, could deliver satisfactory customer service. The food on both occasions was perfectly acceptable. I hope the management reads these reviews and will take action to adequately train their staff. read more

I've went here on occasion for several years. Always enjoy this place. Good food, mixologist on duty. Nice atmosphere.

We have been patrons of this restaurant for quite a while. In the beginning it was amazing. The food and drinks were excellent but as time has gone on it has really lost its luster. The food is high priced for the quality you get and the staff even though nice, could take a little more time when listening to you when ordering, insuring you get what you asked for. . We will still go occasionally since we live in a smaller town and the choices are few. read more

Not a great experience. The Brussel sprouts were under cooked, the calamari was soggy. Every time we needed water refills we had to ask (they weren't busy we came at open). The bone marrow was good. We each had a salad and added protein. Steak, shrimp and tuna. Everything was just short of hood. Lacking flavor, seasoning etc. all in all, not a place I'd come back to. Looks like it's going to be great, just didn't deliver read more

Sat at the bar for date night. Great atmosphere and the staff was working hard to get orders out perfectly. Bar tender was nonstop making very creative drinks- seems many people come for the hard alcohol as well as the very well prepared food. Had the sea bass and the pork. Both meals cooked incredibly, with sauces that's weren't overwhelming and a nice crisp to their outside. Pork was tender and not dry. Great combination of tastes. Fish came with small potatoes that were tasty and pork with au gratin that were rich (in a good way). Creme brûlée for dessert came out fast and also perfect. An amazing meal. Very thankful for the skilled cooks and friendly staff. read more

Went there for dinner, and the service was great. Most of us ordered the brisket burger and holy "cow" it was amazing! The flavor was top notch. The fries were fresh and hot. The only disappointing part was our dessert. The oversized hot chocolate chip cookie topped with ice cream and whipping cream was wonderful, however the Strawberry Shortcake was the least favorite of our desserts. The shortbread was really a pound cake that was cold and hard, topped with some cut up strawberries and a very small amount of whipping cream...very disappointing. The drinks were great, and so was the coffee. read more

Love the ambiance of this place. Unfortunately the food doesn't match. Came in on a Monday night and it was quiet. Only person at the bar. Ordered a pork chop and it came out pretty timely. Unfortunately it and the veggies were all Luke warm. Not sure how that happened. When ordered my cocktail I asked for vodka with a tiny, tiny tiny amount of cranberry. Got a tub of it. read more

Absolutely amazing service. Super sweet staff, fantastic cocktails, great food, even comfortable chairs haha. Loved it, would go again.

Extremely disappointed, had a 4 pm reservations, was there when they opened, was seated rarely quickly. Drinks took 15 minutes and didn't order until more than 20 minutes, (4:20). Food did not come out until 5;05, remember we had a reservation at 4. Then at 5:25 the server comes over to us and says we have to finish / leave in a couple of minutes because they have a 5:30 reservation. We told the server the food didn't come out until 5:05, he says he's sorry but we have to leave. Unbelievable, when you spend 30 + dollars for a meal you shouldn't be rushed out of a restaurant especially when the delay was the food coming out over an hour after we're seated. I suggest not going to this establishment, being rushed out is not good customer service. read more

In a small town like Albany it can be difficult to find a fancy place to take your wife out to dinner. Well I'm so glad we have at least one upscale option, Vault 244! You want to eat with your pinky's up and feel classy, enjoy great service and food, then this is where you'll end up 100 percent of the time! The entire menu is delicious! Treat yourself and come here folks! Thank you for the great time! read more

I did not make it beyond having a drink as I scanned the menu at 1715 hours. I ordered a drink which was good. Conversation with the bartenders was engaging. I realized that with about 75% of the tables still empty on a Friday afternoon, I could more comfortably eat dinner at a table than sitting at the bar. I asked for a table. The bartenders said they would check, but after a few minutes with them focused solely on making drinks and not talking with the person seating people, I asked that person myself about accessing one of the many empty tables. They said they would check to see if any were available. Having worked in hospitality and restaurants myself, I realized that they might soon begin filling up as evening approached. I then was approached by a person not identifying who she was or what her role was who said they had not tables available, and all were reserved. She said they were reserved for the 6, 6:30, 7, and 7:30 hours, and that I could come back at 8:30. She said they had a rule about not seating people at any reserved table, no matter the reservation time, before the reserved time. I asked her to clarify if that meant that the tables reserved for 7 and 7:30 could not be filled now at 5:15. She said yes; no reserved tables could be used prior to the reserved times, and she said they try to avoid those who linger beyond their expected departure time and would infringe on those arriving for the reserved times. I told her I understood that as being important to consider. I emphasized that I was alone, could assure her I would not get lost in conversation with dinner partners since I was alone, and could easily finish dinner within an hour, well ahead of a table reserved for 7 or 7:30. She became stern and said they had to observe the rules. I then paid for my drink, vacated my bar seat, and said I was glad to ensure that they had all available seats vacant until reservation customers arrived. I have never heard of a restaurant voluntarily forfeiting opportunities to make money off from a sure thing where a customer would easily be finished at a table reserved for 1 1/2 - 2 hours later. I then went to a wonderful neighboring restaurant to discover an amazing list of exquisite drinks (like the Kir Royale I enjoyed!) and entrees like the Beef Bourguignon that was tender and delectable. I ended up being thankful for the Vault's business shortsightedness that led to my new discovery down the street. read more

My favorite restaurant in Albany. Can't beat the Happy Hour. Cheeseburger, fries, and a beer for $9! read more

Vault 244 - Sitting outside. - New American Near Me - Albany, Oregon

I would like to start with our server/hostess Ashley who was amazing! She greeted us upon arrival and got us a fabulous table by the fireplace. Then she suggested an awesome appetizer which were the stuffed mushrooms. They were stuffed with fresh crab and then drizzled with balsamic vinegar served piping hot! Wow!! Then the table ordered a couple of cocktails which were done with great skill and a nice portion. So a few martinis and an old fashion. Loved that they stuffed their olives with goat cheese!! Moving on to dinner. The table ordered steaks which is a cool idea you can select your meat, the veggie, the starch and a sauce if you wish. So you basically craft your meal. The truffle risotto was our fave! I ordered the Wild Salmon which was to be blackened but it did not appear to be but that was fine by me. I am not a big fan of that seasoning but the fish was cooked nicely over a bed of forbidden rice and a mango salsa. Yum! Then we got a couple of desserts. The creme brûlée's was lovely and the cookies with Carmel sauce and a dollop of vanilla bean ice cream all served warm. That just melted in your mouth! All in all a little diamond in the downtown area of Albany! We will definitely be back! read more

Delicious. Best food we've had in awhile. We had the wagyu meatloaf with mashed potatos and some of the crispiest brussel sprouts I've ever had. The Jalisco chicken pasta was also a delight, creamy with just right amount of spice. Loved the ambiance, a true gem in small town Albany. Would definitely recommend read more

You can get a better meal at Applebee's, and at less than half the price. All four of our meals were unacceptably poor quality tonight. Our stuffed chicken Parmesan was almost burned to a crisp. It was so dry even my 7 year old wouldn't eat it. The scallops were completely undercooked and paired with a mountain of flavorless dry risotto. The meatloaf was almost too burned to eat as were the over roasted brussels sprouts. My 10 oz sirloin steak showed up as two thinly sliced end cuts, full of gristle, overcooked on the edges and undercooked in the middle. The barely blanched green beans accompanying it were as crispy as the ones at the farmer's market. If it wasn't for the mashed potatoes and a good server the night would have been a total loss. Come on chef, you can't let food like this get out of the kitchen. We won't be back. read more

Whenever we are in Albany, we must go to The Vault. And we always make sure that Andrew is behind the bar. Best bartender and best person. The food, service, cocktails and atmosphere are unbeatable. If there were 6 stars to give, I would. read more

Best restaurant I've ever been too. Service was great and the food was even better! We were seated next to the fireplace which was amazing!

Amazing food, excellent service. When I am back in Albany I'll be back again. Everything we had was so good.

The food was very good the service was awful. We were a party of six and one persons dinner came out 10 minutes after everyone else. The waiter never refilled our water and we had to flag him down for more drinks. He never offered dessert just brought us the check. Very unfortunate read more