I have to write this review. It pains me to do it, but others should know what they are getting themselves into.
Background: Natural for nearly 6 yrs, took me 2-3 yrs to grow all of the relaxer out of my hair out, before service at Vasuda I would describe my hair as beautiful, nice length, thick, strong, fluid, soft, silky........
Vasuda experience: Natural hair is time consuming, I decided to go back to relaxers. Ariana put a relaxer in my hair, it was her second time servicing my hair. She did not process the relaxer correctly in my hair. Rather than admitting her mistake immediately, she cut my hair, flat ironed it and sent me on my way. My hair felt dry so I washed it within 2 days. I then noticed Ariana completely fd-up my hair! My hair looked half relaxed half natural! I couldn't comb through my hair. I had a lot of breakage. I rescheduled immediately. She told me, my hair was damaged/dry before she relaxed it, the relaxer exacerbated my hair, but she could fix it. (If it was damaged/dry why relax it? Why not warn me 1st? Maybe because my hair was NOT damaged!) I thought she was saving face, realized her mistake and would correct it. She didn't. She put Keratin treatment on my hair and it did nothing. I contacted the owners. Emmett was honest with me, and I thank him for it. He said, he believed Ariana did not process it completely and or didn't let it take to my hair. He offered me a partial refund and for his top stylist, Brooke, in Tacoma to do my hair (I was out in Tacoma already). She relaxed the bottom half of my hair again, and put another Keritan treatment on my hair. My hair looked good for three days after Brooke did it, but once I washed it, it returned to the horrible damaged condition that Ariana caused originally. I was not able to comb through it, it was hard, crunchy, dry and just horrible.
Thoughts about Vasuda: Emmet, Ariana, and Brooke are all very nice. Nonetheless, my hair was damaged, and Vasuda was not able to fix the mistake.
Remedy: I went to another salon and the salon was instantly able to fix my hair! Thankfully, my hair is no longer crunchy, dry, brittle and I can run my fingers through my hair yet again, like I have always been able to do. I will not return to Vasuda for obvious reasons. read more