I had a appointment with salon refine mid March 2026 with Phoenix winters it was at 11:30am and lasted over two hours for him to mangle my hair using a razor from start to finish I tried contacting the salon but they just threatened me with police they did refund me but they didn't care for a apology read more

Salon Refine - [After] Complete bowl Phoenix Winters was showing their skill razor only 2 hours for a trim - Hair Salons Near Me - Seattle, Washington

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Great salon experience! Staff is friendly upon check in and booking online was easy! I booked HoMing for a haircut and he did a wonderful job. He's very sweet and really takes into consideration what you're looking for while giving his recommendations on what would work best for your hair. read more

Salon Refine - Hair Salons Near Me - Seattle, Washington

I had my first haircut with HoMing today. He took the time to have a conversation with me to truly understand what I was looking for and executed on it flawlessly! Best haircut I've ever gotten and HoMing is a pleasure to talk to. Highly recommend!! read more

Emily did an outstanding job on my cut and color. Plus she is a delightful person! I certainly recommend!

Emily Ladiges was A-M-A-Z-I-N-G! I had a bad haircut earlier that year from a different salon, so was very nervous during this appointment. She not only put me at ease by being warm and supportive, she gave me an amazing haircut, exactly how I wanted it. Looooved my new hair. read more

I had a full cezanne treatment done by Trish. She is really meticulous and so easy to work with! She let me set the pace of things (I don't like to talk much during services) and she left me with a wonderful result! I have really curly/frizzy hair and this treatment with her tames it more than any other treatment I have tried. Thank you Trish! read more

The best in Seattle and opening a second location in Bellevue in December!! Everything a consistent precision haircut and style by Kieu! Her entire team is welcoming, kind and caring...ultimate professionals! read more

Trish is the very best my color and my haircut whether I need a trim or more she makes good choices for me when I see the others work, everyone is me is doing good work, but I found gold when I found Trish read more

I am very disappointed to have to give such a low rating to this place. I had messaged through Yelp to find a salon that provides keratin hair service. I got a message from Salon Refine saying they do a keratin service but wouldn't tell me details over message and told me to call. Which is fine, just not convenient. When I called to ask about the service, I was told the costs depends on the stylist but starts at 100$ and the appointment will take around 2 hours. Since I hadn't been before I booked any stylist they had available. I think I ended up getting Emily as a stylist. The day of the appointment, I was 15 minutes early and probably shouldn't have been because they were 15 minutes late so I ended up waiting 30 minutes, but this wasn't a big issue. The stylist was very nice but she told me a lot of things that I wish the front desk told me straight away before coming. The stylist informed me that I was there for the keratin express, which is not what I wanted. I wanted the full keratin treatment but was now told that the full keratin treatment is a totally different price range ($300+) and takes over 3 hours. If I had known this information I would probably have ended up going somewhere else as I was getting quotes around $200 elsewhere. Since my appointment was booked near the time the salon closed I decided to just go for the express and I was told the result will be similar but won't last as long (at most 2 months). There was some sort of conditioning that was put in my hair (extra 50$ apparently) and then a Brazilian keratin treatment sprayed into my hair and then blow dried. My hair was never flat ironed, which I found weird but I accepted. When I left the salon, I was happy as my hair seemed softer and straighter but not flat straight like I have seen others get with this treatment. Within minutes of walking home, my boyfriend and I both noticed a lot of flyaway hairs. I assumed that this might be because the rest of the hair was smoother. As instructed, I washed my hair several days later, but I feel like my treatment washed away completely. My hair is back to being frizzy with flyways and the insides of my hair still have curls. Overall, I am disappointed that I spent so much time and money to have straight hair for only a couple of days. For reference, I am from Asia and my hair is wavy. The location and the stylist were nice, I am just disappointed in the result. read more

Salon Refine - Hair Salons Near Me - Seattle, Washington

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I've been going to Salon Refine for a few years and have seen maybe 3-4 different stylists, all of whom were great but have come and gone. Last year, I made an appointment with Jazzmyn and haven't looked back! I initially booked an appointment with Jazzmyn when I was searching for a new stylist and had some major concerns with hair loss and changes to my scalp/skin due to being sick. She really took the time to understand my concerns and incorporated the right products to address them during my haircut and color. She really cares about your hair and how it makes you feel! She recommended one of my favorite products (like oribe's dry shampoo --purple bottle) that I still use every other day! The normal cut and color services always look great. She also styles my hair really nicely too, and I can never get it to look as good as she does! Jazzmyn also offers a lovely scalp treatment with a super relaxing scalp massage, and uses hair oils to moisturize the scalp and hair. After the treatment, my hair was shiny and super soft! My scalp also felt really moisturized and not itchy anymore from the dry PNW Winter. Highly recommend any hair service with Jazzmyn! She's been amazing and I'm always super pleased with my hair every visit! Salon vibe: Salon Refine is in a convenient location if you're in South Lake Union. It's up the stairs from Whole Foods and next to one of my favorite poke places! Everyone at the salon is super nice and friendly. I always feel comfortable when I come here. Highly recommend this salon! read more

Salon Refine - Post-hair/scalp treatment by Jazzmyn - Hair Salons Near Me - Seattle, Washington

Emily is amazing! I am grateful for the referral to her service. Her expertise, professionalism and attention to client needs are second to none. After 13 years at Gene Juarez I am now a very happy client at Salon Refine! read more

I am never going to any other places anymore for my hair. Cut or color, salon refine is THE place and HoMing and Lexi will be my always go to! I got a hair cut with HoMing, he knows too well about my texture and gave me the style I wanted and more. Lexi is amazing with balayge and gave me the color/style that I didn't know I wanted and LOVE!!! These two are so patient and take time for a great result! I will be back in 3 months!! read more

Salon Refine - balayge by Lexi - Hair Salons Near Me - Seattle, Washington

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I go see Jazzmyn here about once a month. The girl is a genius and so insanely talented with hair. Shes the only person in the entire city of Seattle who I trust to give me a wolf cut AND a split dye. Girlie works so hard and always delivers. I have never once gotten a mullet from her and my split dye is always clean. The all around aura of the place is great! Everyone is super nice and I love chatting with the other stylist and patrons read more

Unfortunately I have to write this post due to my experiencesat Salon Refine. I have been here twice, first time for a trim and second time for curtain bangs. The first trim I learned that my hair was not even in the back after finishing but it wasn't very noticeable. The second haircut was for long curtain bangs and long layers overall. My stylist cut my curtain bangs too short (to my mouth) when I asked for them under my chin, and they were uneven and choppy from the rest of my hair. The stylist next to her just recommended for me to wear my hair curly to hide the mistake. I come to learn my hair is also unevenly cut in the back as well. Choppy all over (refer to the photo). This was days before my best friend's wedding as I mentioned it to the stylist. I am overall very disappointed and trying to grow my hair back out evenly now for my own wedding. read more

Salon Refine - Haircut - Hair Salons Near Me - Seattle, Washington

Phoenix is God's gift to Seattle. Just a man with his scissors but his work is OUTSTANDING. I almost didn't want to leave this review because I didn't want his books to fill up where I can't get an appointment when I want, but have to share Phoenix with the world. This review is just for a women's hair cut - no coloring, no anything - just a cut. He is super meticulous about his work and he got it exactly the way I was envisioning it. I had given him really vague thoughts on how I want it to look and mostly gave him answers of "just do what you think is good". And he hit home run with it. He also did my sister's hair and it was so nicely done which is why I went to him this time around. He's also super kind and sweet. I was having a rough week and asked if we can stay quiet during the cut and he was just so nice about it. Thank you Phoenix and please don't ever leave Seattle! read more

I have been going to see Erin O'Connel for years as she has always know how to cut and style my hair so it looks it's best! Love her!

I went to Salon Refine for a haircut a few weeks ago and saw a new hairstylist Haili. That was a good experience, and she mentioned she was a blonde specialist, and sold me on how she would balayage my hair really well as to not "damage" the ends more. So, I cancelled my hair color appointment at a salon I had been going to for years, as I felt Haili would do a great job based on what she stated. Day comes for the hair color appointment, and first Haili was running behind, so I did not get seated until 35min past the original appointment time. Then I sit in the chair and say I want to feel bright all over again and I do not like "yellow blonde" and Haili went to mix up. Not sure if this is a standard process but in my experience getting balayage, foil is not used, and that is what Haili used to balayage my hair. Next we go to the sink after processing, and Haili says "Im going to put a toner on you hair, I will be right back". Haili comes back puts the toner on, then fast forward to the end. My hair is hardly styled as there was another client waiting for their appt(which they will be seat 45-50min late). I am rushed over to checkout where I am then told oh by the way the toner I put on is another $50...Shouldn't I have been told that prior to application of the toner? The checkout process was so rushed and uncomfortable. I pay and go home feeling uncertain that I like anything about what just happened. In the natural light I observe my hair, and the hair color is stripey and not blended . I then put my hair up in a pony and there is a distinct line where the color starts, have never had this happen before and have been getting my hair colored for 15 years. By this time the salon is closed, as I tried to call after noticing these issues. I call the next day at 11AM when they open and explain that I just want a refund at this point as I do not trust that it would be corrected if I came back in. She was understanding of what I said and states she will speak with the boss/owner and get back to me and confirms my cell #. I was called back the next day and offered to refund the tip and toner cost because "they thought I was happy with the service". My word doesnt matter I guess and my efforts and time spent trying to explain my unhappiness doesnt matter, so I will not be going back, which is a bummer because I also really loved their nail salon but I can no longer support this business. Please check out these photos of the end result. read more

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Most beautiful haircut I've ever had - Phoenix at Salon Refine gave my hair life I hadn't seen in years. I asked for long round layers and long bangs, which Phoenix cut perfectly! My hair frames my face, feels healthier and thicker. I can see so much more movement in my hair too! Phoenix was very knowledgeable on products and styling, giving me tips on how to maintain my new cut, have healthy, shiny hair, and possible styles to try! I can't wait to come back for another cut and foilyage - Phoenix also specializes in beautiful foilyage, perfect for going lighter this summer. Thank you so much Phoenix for the amazing cut and Dove, the office manager, for being so welcoming and warm. read more

I was able to get a last minute appointment at this salon down town with Melissa. She was amazing! I had never been to this salon before, but I will be back. She gave my colored damaged hair extra care using a great conditioning treatment, and gave me a fabulous cut. She really listened to what I wanted with the cut, and was super nice and professional. 10/10 read more

beautiful work done on my hair by Welton. He is super professional and so skilled. Now my hair is so soft and shiny Also since I had my Brazilian treatment done I did not have to blowout my hair at all; It looks amazing every day I'll definitely come back with Welton in the future he is the best! read more

Salon Refine - I got my first Brazilian treatment with Welton, he is such an amazing and skilled artist. He made my hair so soft and manageable. Thank you - Hair Salons Near Me - Seattle, Washington

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Homing deserves all five stars and more. He is such a lovey human, a perfectionist when it comes to haircut, style, color / treatments. He is super patient and takes the time to listen every time you come in- he doesn't assume you want the same thing and checks in with you often. Its always a pleasure and stress free to book with him. I just come in and leave everything else up-to him. I use him mainly for my infrequent brazilian blowouts/ keratin treatments. He is an expert- definitely go to him! read more

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I love this place. People are kind, welcoming, thoughtful, and talented. Haili is amazing! I highly recommend her for cut and color. She is also supportive and fun. This is an excellent salon! read more

HoMing is the best and I had a great experience here from the second I stepped in. I really wanted someone who was knowledgeable about cutting asian hair and HoMing understood exactly what I was looking to get done. I got long layers and he tailored it to fit my concerns, and gave me tips on how to style it at home. Highly recommend getting a cut with HoMing! read more

I got my haircut by HoMing and this is the best my hair has looked and felt. HoMing had great conversation and educated me more about my haircut. Overall, I love my hair and will go back to see HoMing! read more

I'm thrilled after a 5-star experience with HoMing for my women's haircut! I booked an appointment after seeing his profile on the salon website showcasing 30+ years of expertise and excellent communication skills... I was hoping to see someone who understood and could do a great job with asian hair specifically and he exceeded my expectations. I loved that he asked me what I was looking for, added his own suggestions based on my hair type, and did an amazing job on a stylish cut that let me keep length on my pin-straight thick hair while strategically adding in volume and airiness. The salon was super nice, very clean with extra COVID-precautions, and HoMing is a hair master. I highly recommend him! read more

I came in looking for a natural lift to my blonde hair. Haili did a FANTASTIC job - I love my hair! This was my first time getting my hair lightened and I was a bit nervous. Haili did a really good job of listening to what I wanted and having a discussion with me first. She was able to explain why foil was better than balayage to get the natural, lightened look I wanted. I really feel that my hair has been given the extra little oomph that I was looking for. Haili was also in general a great stylist - very patient (I have a lot of hair), very good at communicating what we were doing, easy to talk to, and gave me lots of great Seattle recommendations as someone new from the area. Will definitely come back! read more

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Haili was absolutely wonderful! I went in very impulsively with one photo and a lot of fear and she gave me the confidence to follow through with my first experience dying my hair. She knew immediately what product would be best for me based on my wishes and concerns. This haircut and dye was bold for me and I came out of it feeling more beautiful and confident. Haili was incredibly sweet, thorough, and knew exactly what she was doing. I will definitely be coming back and requesting Haili for all of my future hair services. Thank you!!! read more

Price over the phone isn't the same as in person :( Also so overpriced for a blowout. $75?...but whatever. I was charged an extra $5 for "more product used" for my hair.. meanwhile I only got 2 shampoos and a conditioner. Thats it! That's normal at any salon! There shouldn't be an "extra charge" for that. Initially the stylist only gave me 1 shampoo and I asked for 2 since 2 is the norm. That's another thing. Why are your stylists only washing hair once? Like ew. Twice is industry standard. I've worked in salons before, I know. So I guess that's why I was charged extra? Just stupid. Front desk lady is also awkward and unhelpful. She's not good at resolving customer service issues. She literally just "okayed" me when I told her I don't understand what I'm being charged extra for. She just kept repeating herself like she was talking to a child lol. Like do better girl. That extra $5 that they charged me was definitely not worth losing a potential regular client. And It's not even the money, it's the principle. I don't care for $5 but it's just the lack of sense. It costs a business a lot more in the end to have bad customer service instead of just trying to be understanding and make the client or customer happy. A smart business owner knows that. Especially when it made no sense to charge me extra. I hope they're happy with the $5 lol! I'll take my beautiful hair and money elsewhere yawll! Hopefully the owner reads this if they care at all about their client's experience & satisfaction and tries to improve upon their staff's etiquette and empathy instead of being defensive... read more

If you have curly hair, go to HoMing. He listened to my concerns, fixed my very choppy cut, and didn't even take any length off. It came out better than I had hoped. This was my first time leaving the salon happy after a curly cut!! read more

Melissa O'Keefe is a master at hair color. I was in love with my fresh balayage, and 1 wash later it looks even better! So happy I found Melissa! She's super chill and down to earth and she really takes pride in her work. Highly recommend. read more

Salon Refine - Melissa O'Keefe - Hair Salons Near Me - Seattle, Washington

Haili Dawson did an AMAZING job with my haircut today!!! I told her that since I moved to Seattle, that I haven't had any luck with finding a good hairstylist and how I had to wait for my hair to grow out from my last bad haircut (someone outside of Salon Refine!!) I even considered waiting until I visited home out of state in October before I trusted another Seattle hairstylist. However, I was looking like a Hansen brother and couldn't tolerate it anymore. She immediately saw the poor job & bad layering that was currently existing and FINALLY a Seattle hairstylist who gave me excellent SHAPING around my face but was able to keep some length at the same time! But the fact that she gave me shaping around my face was HUGE for me!! No more Hansen brother hair!! I feel that she's the only Seattle hairstylist who understands how important that is! Also, I'm walking out with my hair feeling light and not overwhelming heavy with products. Seriously it feels like a breath of fresh air! I look how I would prefer everyday and she achieved it! Thank you Hailie!! We didn't have time to do any color today but I already scheduled for that appointment at another time! See you soon!! read more

I have had exceptional experiences with both hair stylists I have booked with: Haili Dawson is a literal angel, and gave me what we now call my signature haircut. I've been getting my hair cut by her for about a year now, and recommend her to everyone when they ask. Go get your favorite haircut! Pheonix Winters is easily the best hair colorist I have ever met. The attention and detail he gave to doing my babylights? Unprecedented. He's funny, talented and uniquely gifted. A million stars to both! read more

You'd think just getting a style & blowout would be easy. Yet it's hard to find someone who really gets it. Lexi is lovely & styles my hair so that it looks great for days. Salon is convenient & easy to book online. Highly recommend. read more

Got a Cezanne treatment, very affordable and loved Lexi. The salon is beautiful with a view of the space needle. Will be coming back again! They provide free parking for two hours which helped also. read more

Moved to Seattle because of COVID and I was looking for someone who has experience with Asian hair. I booked an appointment with HoMing in July after reading so many good reviews about him. He delivered and exceed my expectations! I did a Brazillian blowout and HoMing did a great job in communicating with me what I need for my hair. I'm writing this review after doing my 2nd Brazillian blowout - my hair gets better after the first time. I'm glad that I trust HoMing and the result speaks for itself. I'm excited to see him in the next 3-4 months to see how my hair will improve with time. read more

Got a blowout with Haili :) was great! She helped tame my crazy bangs and give me tips to help tame them while I grow them out

Lexi has become my absolute favourite hair stylist now! I got a partial balayage with magenta/burgundy colour. I have dark brown hair and since this was my first time ever, I had many questions around the whole treatment. She was super patient and understanding about my initial apprehensions with regards to bleaching my hair and the future maintenance efforts. She explained everything really well and provided me a lot of information on how to take care of my hair post treatment. Had a consultation with her and then booked an appointment end of May. She totally blew my mind with the end results and completely transformed my look! She was super friendly and equally excited about giving me exactly what I was looking for. Have received several compliments on my new look and it is all kudos to Lexi and her amazing skills! read more

Melissa is fantastic with color! I've been going to her for a couple years now. She always asks what I'm looking for and adds a couple suggestions to make it perfect. Just went in for a color, she suggested to add some copper in and it turned out fabulous! I've received so many compliments already read more

This review is of my experience with HoMing. I considered getting another brazilian blowout for a while but put off doing so while searching for the right place to go to. With the warm weather and some humidity, my hair had been acting on its own looking crazy and frizzy. But luck would have it, I found a Groupon deal for a brazilian blowout with HoMing. I couldn't believe what a steal it was so I immediately bought it and scheduled an appointment with him (online booking too - what a breeze!) Even as a first-time customer, HoMing made me feel like a long-time returning client since the moment I stepped in the salon. He's very friendly, courteous, and genuine all around. He's knowledgeable, super informative. From the moment I sat down, he made sure I knew what to expect during the procedure and afterwards, and took the time to thoroughly explained how it works and all the steps. HoMing has years and years of experience and uses top of the line products and tools. He's passionate about what he does and it truly shows. He made the 1.5 hours session enjoyable and fun. He was very clear on the extra cost due to my hair length and the split-end trim that I requested, so there was really no surprise fee at all. Note that there's a 5% fee if you pay with credit cards so he really encourages cash or checks to avoid that fee. I can't be happier with the results. My hair looks and feels the healthiest it's ever been in a long time! It's really smooth, soft, and shiny! It's so manageable effortlessly now even during humid, warm weather. My husband, who doesn't usually throw compliments, gets out his way telling me how nice my hair looks and that he really likes it :) I waited a few days until I could finally wash my hair before writing this review. My hair actually air-dries straight now with no frizz, tangles or unwanted curls (it was originally on a wavier side) but still maintains its body and volume. Salon Refine itself is a high-end salon, it's very nice and clean. There's plenty of 4-hr street parking available but they validate a 2-hour parking if you park downstairs. Could not ask for a better experience than this. It was truly a first-rate experience just at a fraction of the price. I would highly recommend him! read more

I have been going to Haili for a few years now. I could not live without her now! She is the only stylist that has been able to get my perfect blond and I don't turn yellow between visits! It is truly a miracle! My whole life I settled for the almost what I wanted and the quick turn to gold or yellow. It might sound a little pathetic but it is life changing. I get compliments on my hair almost on the daily. Thank you Haili!! (Pictures were taken right after and even when overdue for my color!) read more

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