Great experience! Highly recommend. Connor was great, very helpful and knowledgeable. Made the…read moretransition easy

NOT TRUTHFUL WITH ME - BAD CUSTOMER EXPERIENCE…read more Unfortunately, I had rated them five stars...until I left after several months. I had been out of the country and, after a long drive home, got home from the airport at 2:00 in the morning. I called Anchor's Office Manager and said, "I know today is the last day of the month, but can you pro-rate me one day so I can come in this weekend?" He said they don't pro-rate charges, but for just one day, they wouldn't charge me if I vacated first thing in the morning. I DID...AND A COUPLE OF DAYS AFTER I LEFT, THEY CHARGED MY CREDIT CARD FOR A FULL MONTH ANYWAY. Had I known they were going to be untruthful, I would have left the car there for the month! Instead, I paid a full month's rent for a vacant spot that they rented out. I asked the Office Manager to email his supervisor's contact information to me, which he agreed to, but never did. THIS LEFT A VERY BAD TASTE IN MY MOUTH. This was a very bad customer experience.

Someone broke into our unit by sawing off the latch and removing our locks. We lost tens of…read morethousands of dollars of camera gear and other high priced items.. While we were moving out someone with an adjacent unit told us that this was his third incident of burglary there. We asked management to review the footage from numerous cameras and they replied, stating that there are 600 people using this storage. We replied that during the incident surely not all 600 were on the premise at that time. Would they please narrow down the people by finding who had signed into the facility during the period right before the burglary and then checking the cameras during that period. They did not show an attitude of helpfulness of doing this. Probably our items are in someone else's storage unit adjacent to ours with no hope of catching the thieves. Why even have cameras then? We are not there anymore and have suffered a devastating loss. To make matters worse I did receive a bill from them after we had moved out, by the end of the month , which I consider extremely poorly done after having lost so much.

Hi, its me emily nd i wish If I need to move my luggage for another another place I use Moana Mini…read more Super good. Just love you movers.

Fermin was the best helping me decided what I needed for storage. He helped figure out what size…read morestorage unit I needed. The price was perfect! Fermin was helpful explaining the process of codes, and what I needed to do in my current situation. He gave me peace of mind with the items that were being stored. He even gave a gift basket to us and I found out I bought the wrong lock. Fermin was nice enough to give me a lock for free because I got the wrong one! The process to get the storage unit was quick and easy. If I ever need to store anything again, I will do it here as long a Fermin is in charge! I know the storage things are safe there.

Great costumer service and convenient location with great prices. Fermin is a great employee to do…read morebusiness with and a valuable asset to your team.

I have been a customer of Vista Park Self Storage for years. They have been wonderful working with…read moreme when issues arose! Natalie and Emily are wonderful and very kind and love to help you out whenever possible! They go above and beyond! Thank you for all that you have done for me!

Great move in special to pay $1 for the first month, then an affordable $157/ mo. for a decently…read moresized unit (10x20). All units seem to be drive up units, perfect for those in need of storage with a disability (ADA compliant). There is an office if you would like to speak to someone during office hours. We have not had an issue with anything thus far in terms of payment, communication and storage in general. The facility is fully fenced in with a cinderblock wall about 8-9 ft tall (maybe taller) and a security gate, of which they give you a specific code to enter. Online setup, payment and cancellation available. Outdoor RV parking is available. Trees available for shade vs parking covers.

Dave was incredibly helpful and very kind while getting set up for our storage unit. The price was…read morevery reasonable and the were able to month to month with no minimum- we only need a unit for one month so this was a huge plus! The only down side is a lack of parking for your car while unloading/ loading but thankfully no one else was there during that time. It would also be nice for covered parking spots because while we moved our belongings it was raining. Otherwise a great spot for storage! Very good location for NW Reno.

Best self storage I've used. Great location off N McCarran, clean office and facilities, extremely…read morenice staff, and reasonable prices! Couldn't ask for more!

Property is very clean and well let. Easy access and high tech entry and storage management with an…read moreeasy to use phone app. Staff was very nice and helpful and the check in/renting process was quick and easy. 10/10 would recommend.

I toured this facility because a family member works there, but wow!…read more The nicest and cleanest storage facility I've ever seen. Very professional and helpful staff. Top of the line technology with phone app access to units, also known as NoKey access. The units come in several different sizes and are indoor and temperature controlled. If we ever have storage needs, we will definitely rent here!

I cannot stress enough how amazing Alanna is. I got my…read morefirst storage unit here in 2016 when my mother passed away from cancer. I moved back in April and immediately got my storage back there although it is far from where I live. She remembered me! And that spoke volumes. I won't go anywhere except for Desert Highlands because of Alanna. She is genuine, helpful, knowledgeable, personable, and an overall pleasure. She cares. She works hard & has a clean, safe property. As long as Alanna is there, I know my belongings will be in good hands. Thank you Alanna, for being you!

We have been at this storage unit for over 10 years. The previous lady that ran the place was…read morealways nice and helpful, she has since retired and they have a new person running the place. This woman is NOT nice, is NOT helpful, IS QUITE RUDE, and IS DRIVING PEOPLE OUT. Simply she is a b****. The owners raise the prices every single month which is also driving people out. NO ONE SHOULD RENT FROM HERE. Tell all your friends and family to stay away from these storage units and if you or someone you know rent here, tell them to vacate and go somewhere else. This woman that is running the place needs to be FIRED!!!! What made this p;ace nice was Alanna. Alanna is no longer there and the new woman running the place is a total BITCH.

I live next to this brand-new, well constructed storage facility. Having the pleasure of observing…read moreevery phase of construction, I have acquired comprehensive details regarding this facility. 1) Sturdy units (5'x10') & (10'x10') with tall ceilings, 2) Security oriented (gated access only), 3) Located away from through traffic, yet easy to find, 4) Owned and managed by a reputable business which is well established in our community, 5) Has a well-designed traffic pattern for quick or long visits.

Very nice, clean and professional place. Owner is a cool, sweet guy, and helped us altogether in…read more10-20 min max. Price range is wayyyyy more affordable, and there was a spring deal. We even put a "hold on a unit" just in case which i think could really come in handy. We asked if we could move our stuff in immediately, and they were able to do that.